Brand: Upalled
Color: Black
Features:
- ใ๐๐ข๐ซ๐๐ฅ๐๐ฌ๐ฌ ๐๐๐๐ก๐๐ซ๐ ๐๐๐๐ฅ๐ ๐๐๐๐ค ๐๐ญ๐ซ๐๐ญ๐๐ก๐๐ซใ Completely different from an ordinary cervical traction device, our cordless neck traction device doesn't need to connect to the charging cable during use, making it safe and convenient without being constrained by distance or sockets. Built-in 2000mAh battery, 15 minutes automatic shutdown to save electricity. It can be used for 2.5 hours once fully charged. Compact and lightweight, allows you to address neck problems anytime and anywhere!
- ใ๐๐๐๐ญ๐๐ ๐๐๐ซ๐ฏ๐ข๐๐๐ฅ ๐๐ซ๐๐๐ญ๐ข๐จ๐ง ๐๐๐ฏ๐ข๐๐ใ This heated neck stretcher combined with hot compress therapy, which can make the heat penetrate deeper in the muscles just with 5s fast heating, promote blood circulation more faster, reduce your neck pain relief and improve your sleep quality. 3 levels temperatures setting, ( 95ยฐF/110ยฐF/122ยฐF) automatically shut down after 15 mins.
- ใ ๐๐จ๐ฆ๐๐จ๐ซ๐ญ๐๐๐ฅ๐ ๐๐ซ๐ ๐จ๐ง๐จ๐ฆ๐ข๐ ๐๐๐ฌ๐ข๐ ๐งใ Ergonomic design, the curve of this neck stretcher matches the cervical spine. When you lie down, this cervical traction device offers vertical, horizontal support, and curvature stretch for neck traction, 6 Shiatsu particles are evenly distributed in the neck muscle area to provide shiatsu massage to the cervical spine and reduce spinal pressure.
- ใ๐๐ข๐ ๐ก ๐๐ฎ๐๐ฅ๐ข๐ญ๐ฒ ๐๐๐ญ๐๐ซ๐ข๐๐ฅ๐ฌใ This neck cervical traction device is made of high-density self-skinning foam, high quality and not easy to deform. In order to provide excellent comfort, the neck hump corrector is covered with a breathable and soft magnetic therapy cloth without chemical odor. Using it for 10 minutes daily, which can improve neck hunching and forward head posture, promoting a healthier lifestyle.
- ใ๐๐ญ๐ญ๐๐ง๐ญ๐ข๐จ๐ง๐ฌ & ๐๐ฎ๐ญ๐ฌ๐ญ๐๐ง๐๐ข๐ง๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐ใ DO NOT USE IT AS A PILLOW. It usually takes 1-3 days to get used to. Because it takes time to fit the contours of your neck. Just 10 minutes to relief the pain. NO MORE THAN 30 MINUTES A DAY. Great physical therapy plan for neck pain relief, TMJ and tension headache relief. ๐Best Choice to Women Men Birthday Anniversary ๐ฎ๐๐๐๐ ๐ฐ๐ ๐๐๐ for Relax. โฅ7*24H Quick Response โโ Any issues for Heated Neck Stretcher, please reach out via Amazon Message Center.
Binding: Health and Beauty
model number: Heated Neck Stretcher
Part Number: Heated Neck Stretcher
EAN: 0721713207783
Package Dimensions: 15.2 x 10.4 x 4.9 inches
Website:ย Kateminimalist.com
Countries We Ship To:ย US and Canada
Customer Service Email:ย help@kateminimalist.com
Customer Service Phone:ย +1-236-622-4527
Company Information:ย
Store Name:ย Kate Minimalist
Website:ย kateminimalist.com
Company Legal Name:ย 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.comย Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries:ย We currently ship within theย US and Canada
Future Expansion:ย Expansion to other shipping areas is being considered.
SHIPPING COSTS
ย Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
ย Within Canada:
- Please see below, all prices are in USD
ย Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.ย
No Hidden Fees:ย All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time:ย Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time:ย Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders:ย Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimatedย Transit Time:ย 8-10 business days.
-ย Delivery Time:ย Processing Time (1-2 business days) + Transit Timeย ย (8-10 business days) =ย 9 to 12 Business Days from the date you placed the order
- Business Days:ย Shipments occur Monday to Friday.
- Notes:ย Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
ย
SHIPPING PROCESS
- Reliable Courier Services:ย We ship viaย UPS and USPS
- Insured Shipments:ย All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging:ย We strive to use sustainable packaging materials to minimize our ecological footprint.
ย TRACKING INSTRUCTIONS
ย - Tracking Information:ย After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order:ย You canย track your orderย via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions:ย Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
ย - Reporting Missing Items:ย Contact our customer service within 7 days of receiving your package viaย help@kateminimalist.com
- Resolution:ย We will resolve the issue as soon as possible and send a replacement item or offer a refund.
ย
RETURN POLICY
- Returns:ย Returns are accepted within 30 days of receiving your order.
- Conditions for Returns:ย Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs:ย Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.ย
- Refund:ย Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee:ย Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind:ย No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
For more information, pleaseย contact us via ourย Contact Usย page or visit ourย Return & Refund Policyย page.ย
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.comย website.
Contact Information
Customer service:ย Monday to Friday between 9:00 am to 5:00 pm PST
For questions about returns and refunds, please contact our customer service via:
- Email:ย help@kateminimalist.com
- Phone:ย +1-236-622-4527
Company Information:ย
Store Name:ย Kate Minimalist
Website:ย kateminimalist.com
Company Legal Name:ย 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers inย US and Canadaย have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification:ย To initiate a return, contact our customer service atย help@kateminimalist.comย with your order number and a detailed reason for the return.
- Return Authorization:ย After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products or Change of Mind:ย No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.ย
Specific Return and Refund Conditions
- Returns Due to Change of Mind:ย If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods:ย If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.comย will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods:ย If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received:ย If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived:ย If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order:ย You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window:ย Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing:ย After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions:ย A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period:ย After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods:ย Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:ย
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
ย Shipping Method
- Shipping Method (USA):ย USPS/UPS
- Shipping Method (Canada):ย Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit ourย FAQ pageย or contact ourย customer service.