Shipping to USA, Canada and Mexico from US Warehouse

Waterdrop DA29-00020B Replacement for Samsung® Water Filter HAF-CIN/EXP, DA29-00020B, HAF-CIN, DA29-00020B-1, RF28HMEDBSR, RF263BEAESR, RS25J500DSR, RF263TEAESG, HDX FMS-2, DA97-08006A-1, 3 Filters

Brand: Waterdrop

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$53.49
Free shipping in US over $89 (Arrives: Sat, Dec 21 - Thu, Dec 26)

Brand: Waterdrop

Color: White

Features:

  • This Waterdrop DA29-00020B refrigerator water filter replacement, despite its affordable price, offers the best - a mix of prior filtration performance and important certifications from the well-known regulatory body in the industry – NSF 42 and NSF 372 certificates. Thanks to the Sri Lankan superior coconut shell carbon block, this replacement for Samsung water filter HAF-CIN EXP is effective against various materials.
  • [Advance filtration process] If you have been looking for a way to reduce harmful impurities from your drinking water, the solution is here. This DA29-00020B water filter replacement by Waterdrop effectively filters off something from your water. These include chlorine, taste and odor, and other suspended particles tested by the third-party laboratory. While the impurities are reduced, every beneficial mineral in your water is kept, ensuring that your body functions properly.
  • [Perfect fit] Waterdrop combines precision measurement technology to perfectly reproduce the original scale parameters with advanced industrial automation equipment. We aim to produce refrigerator filters with an exquisite engineering design, unlike inferior replacement filters that have issues with water leakage. Also, we strive to save your precious time by offering tool-free, no-mess refrigerator filter replacement.
  • [Compatible with multiple models] DA29-00020B, HAF-CIN, HAF-CIN/EXP, RF28HMEDBSR, RS25J500DSR, RF263BEAESR, HDX FMS-2, DA29-00020B-1, DA97-08006A-1, RF4287HARS, RF263BEAESG, RF263TEAESG, RF28HFEDBSR, RF28HDEDBSR, RFG297HDRS, RS25H5111SR, RS25J500DSG, RF23J9011SR, RF263BEAESR/AA, RS265TDRS, RH22H9010SR, RF25HMEDBSR, RS25J500DSR/AA, RF28K9380SR, RF23J9011SR/AA, RF26J7500SR/AA, RF28HMEDBSR/AA, RF4287HABP, RFG298HDRS
  • [Replacement for multiple models] WS627, CF7, AQF-FF27, WDS-F27, WDP-F27, MB-F27, FL-RF27, RWF0700A, GF-20B, PL-200, CWMF021, FIN-7, R-9101, APF-0300, WF294

Binding: Tools & Home Improvement

model number: WD-F27

Part Number: WD-F27

Details: Meet New Waterdrop Standard
The Standard Series
 
One of the few brands that have achieved the NSF 42 System Certification
 
Your Needs Our Priority
Water quality varies greatly from one region to another. Also individuals attempting to address specific health issues may require different filtration solutions. In such cases one ordinary filter may not satisfy your special and demanding needs. Therefore we continuously research and develop innovative technologies to produce filters with different effects and then launch three series accordingly: Waterdrop Standard Waterdrop Advanced and Waterdrop Plus to best suit your filtration needs. We try harder and fight to give you cleaner and healthier water in the most effective way.
We believe drinking clean water is the basic human rights so we are committed to delivering clean water to everyone. Together with The Water Project we are investing in better sanitation in schools in Africa to offer children a better future. Every time you buy one filter one child will get one day supply of clean water. Till now thousands of students and families are benefiting from this project enjoying clean and safe water.
Difference between NSF 42 Component Certification and NSF 42 System Certification:
 
Waterdrop Filters: NSF 42 Certified System
 
Waterdrop DA29-00020B filters are certified as system to NSF 42 for the reduction of Chlorine Taste and Odor.
Most Brands: NSF 42 Certified Component
 
Most brands in filter market are certified only as components for material safety and structural integrity without approved claim.
- Lead Free Material:
 
The filters are tested and certified by NSF International against NSF 372 for lead free.
 
- Filter Life:
 
To achieve optimal performance it is recommended to replace the filter every 6 months or 300 gallons whichever comes first.
 
-Compatible Replacement Model:
 
Mist CWMF021, AQUA BLUE AB-5698, Tier1 RWF1011, EXCELPURE EP-2900020B, AQUAFRESH WF-294, Odoga WFEK00002, Denali Pure WF-DA29-00020B, Arrowpure APF-0300, Clear Choice CLCH105, FO RF03, PUREPLUSPP-RWF0700A, Refresh R-9101, GLACIER FRESH GF-20B, Woage KW-10723, Waterfall Filter WFC1401, Carbon One CBN-S8029, PureSpring PS-DA29-00020B, AmazonBasics AMZN-00020B-S / AMZN-00020B-A / AMZN-00020B-P, K&J KJ20B, OnePurify RFC0700ASwift Green Filters SGF-DA20B, Waterfall Filter WFC1401, UpStart Battery WF-DA29-00020B
-Compatible Refrigerator Models:
 
RF4287HARS/XAA, RFG298HDRS, RS261, RS265, RF4267HABP, RFG297HDPN, RFG29PHDRS, RFG29PHDWP, RS267TDPN, RF22K9381SG, RF22K9381SR, RF22K9581SG, RF22KREDBSG, RF22KREDBSR, RF22M9581SG, RF23HCEDBBC, RF23HCEDBSR, RF23HCEDBWW, RF23HCEDTSR, RF23HSESBSR, RF23HTEDBSR, RF23J9011SG, RF23J9011SR, RF24FSEDBSR, RF25HMEDBBC, RF25HMEDBSG, RF25HMEDBSR, RF25HMEDBWW, RF260BEAEBC, RF260BEAESG, RF260BEAESP, RF260BEAESR, RF260BEAEWW, RF261BEAEBC, RF261BEAESG, RF261BEAESP, RF261BEAESR, RF261BEAEWW, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAESR, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESP, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26HFENDSR, RF26J7500BC, RF26J7500SR, RF26J7500WW, RF28HDEDBSR, RF28HDEDPWW, RF28HDEDTSR, RF28HFEDBBC, RF28HFEDBSG, RF28HFEDBSR, RF28HFEDBWW, RF28HFEDTBC, RF28HFEDTSR, RF28HMEDBBC, RF28HMEDBSR, RF28HMEDBWW, RF28HMELBSR, RF28JBEDBSG, RF28JBEDBSR, RF28K9070SG, RF28K9070SR, RF28K9380SG, RF28K9380SR, RF28M9580SG, RF28M9580SR, RF30HBEDBSR, RF30HDEDTSR, RF30KMEDBSG, RF30KMEDBSR, RF31FMEDBSR, RF31FMESBSR, RF323TEDBBC, RF323TEDBSR, RF323TEDBWW, RF32FMQDBSR, RF34H9950S4, RF34H9960S4, RH22H9010SG, RH22H9010SR, RH25H5611BC, RH25H5611SG, RH25H5611SR, RH25H5611WW, RH29H9000SR, RS25H5000BC, RS25H5000SR, RS25H5000WW, RS25H5111BC, RS25H5111SG, RS25H5111SR, RS25H5111WW, RS25H5121BC, RS25H5121SR, RS25H5121WW, RS25J500DBC, RS25J500DSG, RS25J500DSR, RS25J500DWW, RF22K9581SR, RF28HDEDPBC, RF28HFEDTSG, RF28K9580SG, RF28K9580SR, RF31FMEDBBC, RF31FMEDBWW, RF32FMQDBXW, RH29H8000SR, RH30H9500SR, RF28HFEDTWW, RF26HFENDWW, RF26HFENDBC, RF4287HARS, RS265TDRS,

EAN: 0840814145821

Package Dimensions: 9.2 x 6.8 x 2.2 inches

Waterdrop DA29-00020B Replacement for Samsung® Water Filter HAF-CIN/EXP, DA29-00020B, HAF-CIN, DA29-00020B-1, RF28HMEDBSR, RF263BEAESR, RS25J500DSR, RF263TEAESG, HDX FMS-2, DA97-08006A-1, 3 Filters Waterdrop DA29-00020B Replacement for Samsung® Water Filter HAF-CIN/EXP, DA29-00020B, HAF-CIN, DA29-00020B-1, RF28HMEDBSR, RF263BEAESR, RS25J500DSR, RF263TEAESG, HDX FMS-2, DA97-08006A-1, 3 Filters Waterdrop DA29-00020B Replacement for Samsung® Water Filter HAF-CIN/EXP, DA29-00020B, HAF-CIN, DA29-00020B-1, RF28HMEDBSR, RF263BEAESR, RS25J500DSR, RF263TEAESG, HDX FMS-2, DA97-08006A-1, 3 Filters Waterdrop DA29-00020B Replacement for Samsung® Water Filter HAF-CIN/EXP, DA29-00020B, HAF-CIN, DA29-00020B-1, RF28HMEDBSR, RF263BEAESR, RS25J500DSR, RF263TEAESG, HDX FMS-2, DA97-08006A-1, 3 Filters

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

DESCRIPTION

Brand: Waterdrop

Color: White

Features:

  • This Waterdrop DA29-00020B refrigerator water filter replacement, despite its affordable price, offers the best - a mix of prior filtration performance and important certifications from the well-known regulatory body in the industry – NSF 42 and NSF 372 certificates. Thanks to the Sri Lankan superior coconut shell carbon block, this replacement for Samsung water filter HAF-CIN EXP is effective against various materials.
  • [Advance filtration process] If you have been looking for a way to reduce harmful impurities from your drinking water, the solution is here. This DA29-00020B water filter replacement by Waterdrop effectively filters off something from your water. These include chlorine, taste and odor, and other suspended particles tested by the third-party laboratory. While the impurities are reduced, every beneficial mineral in your water is kept, ensuring that your body functions properly.
  • [Perfect fit] Waterdrop combines precision measurement technology to perfectly reproduce the original scale parameters with advanced industrial automation equipment. We aim to produce refrigerator filters with an exquisite engineering design, unlike inferior replacement filters that have issues with water leakage. Also, we strive to save your precious time by offering tool-free, no-mess refrigerator filter replacement.
  • [Compatible with multiple models] DA29-00020B, HAF-CIN, HAF-CIN/EXP, RF28HMEDBSR, RS25J500DSR, RF263BEAESR, HDX FMS-2, DA29-00020B-1, DA97-08006A-1, RF4287HARS, RF263BEAESG, RF263TEAESG, RF28HFEDBSR, RF28HDEDBSR, RFG297HDRS, RS25H5111SR, RS25J500DSG, RF23J9011SR, RF263BEAESR/AA, RS265TDRS, RH22H9010SR, RF25HMEDBSR, RS25J500DSR/AA, RF28K9380SR, RF23J9011SR/AA, RF26J7500SR/AA, RF28HMEDBSR/AA, RF4287HABP, RFG298HDRS
  • [Replacement for multiple models] WS627, CF7, AQF-FF27, WDS-F27, WDP-F27, MB-F27, FL-RF27, RWF0700A, GF-20B, PL-200, CWMF021, FIN-7, R-9101, APF-0300, WF294

Binding: Tools & Home Improvement

model number: WD-F27

Part Number: WD-F27

Details: Meet New Waterdrop Standard
The Standard Series
 
One of the few brands that have achieved the NSF 42 System Certification
 
Your Needs Our Priority
Water quality varies greatly from one region to another. Also individuals attempting to address specific health issues may require different filtration solutions. In such cases one ordinary filter may not satisfy your special and demanding needs. Therefore we continuously research and develop innovative technologies to produce filters with different effects and then launch three series accordingly: Waterdrop Standard Waterdrop Advanced and Waterdrop Plus to best suit your filtration needs. We try harder and fight to give you cleaner and healthier water in the most effective way.
We believe drinking clean water is the basic human rights so we are committed to delivering clean water to everyone. Together with The Water Project we are investing in better sanitation in schools in Africa to offer children a better future. Every time you buy one filter one child will get one day supply of clean water. Till now thousands of students and families are benefiting from this project enjoying clean and safe water.
Difference between NSF 42 Component Certification and NSF 42 System Certification:
 
Waterdrop Filters: NSF 42 Certified System
 
Waterdrop DA29-00020B filters are certified as system to NSF 42 for the reduction of Chlorine Taste and Odor.
Most Brands: NSF 42 Certified Component
 
Most brands in filter market are certified only as components for material safety and structural integrity without approved claim.
- Lead Free Material:
 
The filters are tested and certified by NSF International against NSF 372 for lead free.
 
- Filter Life:
 
To achieve optimal performance it is recommended to replace the filter every 6 months or 300 gallons whichever comes first.
 
-Compatible Replacement Model:
 
Mist CWMF021, AQUA BLUE AB-5698, Tier1 RWF1011, EXCELPURE EP-2900020B, AQUAFRESH WF-294, Odoga WFEK00002, Denali Pure WF-DA29-00020B, Arrowpure APF-0300, Clear Choice CLCH105, FO RF03, PUREPLUSPP-RWF0700A, Refresh R-9101, GLACIER FRESH GF-20B, Woage KW-10723, Waterfall Filter WFC1401, Carbon One CBN-S8029, PureSpring PS-DA29-00020B, AmazonBasics AMZN-00020B-S / AMZN-00020B-A / AMZN-00020B-P, K&J KJ20B, OnePurify RFC0700ASwift Green Filters SGF-DA20B, Waterfall Filter WFC1401, UpStart Battery WF-DA29-00020B
-Compatible Refrigerator Models:
 
RF4287HARS/XAA, RFG298HDRS, RS261, RS265, RF4267HABP, RFG297HDPN, RFG29PHDRS, RFG29PHDWP, RS267TDPN, RF22K9381SG, RF22K9381SR, RF22K9581SG, RF22KREDBSG, RF22KREDBSR, RF22M9581SG, RF23HCEDBBC, RF23HCEDBSR, RF23HCEDBWW, RF23HCEDTSR, RF23HSESBSR, RF23HTEDBSR, RF23J9011SG, RF23J9011SR, RF24FSEDBSR, RF25HMEDBBC, RF25HMEDBSG, RF25HMEDBSR, RF25HMEDBWW, RF260BEAEBC, RF260BEAESG, RF260BEAESP, RF260BEAESR, RF260BEAEWW, RF261BEAEBC, RF261BEAESG, RF261BEAESP, RF261BEAESR, RF261BEAEWW, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAESR, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESP, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26HFENDSR, RF26J7500BC, RF26J7500SR, RF26J7500WW, RF28HDEDBSR, RF28HDEDPWW, RF28HDEDTSR, RF28HFEDBBC, RF28HFEDBSG, RF28HFEDBSR, RF28HFEDBWW, RF28HFEDTBC, RF28HFEDTSR, RF28HMEDBBC, RF28HMEDBSR, RF28HMEDBWW, RF28HMELBSR, RF28JBEDBSG, RF28JBEDBSR, RF28K9070SG, RF28K9070SR, RF28K9380SG, RF28K9380SR, RF28M9580SG, RF28M9580SR, RF30HBEDBSR, RF30HDEDTSR, RF30KMEDBSG, RF30KMEDBSR, RF31FMEDBSR, RF31FMESBSR, RF323TEDBBC, RF323TEDBSR, RF323TEDBWW, RF32FMQDBSR, RF34H9950S4, RF34H9960S4, RH22H9010SG, RH22H9010SR, RH25H5611BC, RH25H5611SG, RH25H5611SR, RH25H5611WW, RH29H9000SR, RS25H5000BC, RS25H5000SR, RS25H5000WW, RS25H5111BC, RS25H5111SG, RS25H5111SR, RS25H5111WW, RS25H5121BC, RS25H5121SR, RS25H5121WW, RS25J500DBC, RS25J500DSG, RS25J500DSR, RS25J500DWW, RF22K9581SR, RF28HDEDPBC, RF28HFEDTSG, RF28K9580SG, RF28K9580SR, RF31FMEDBBC, RF31FMEDBWW, RF32FMQDBXW, RH29H8000SR, RH30H9500SR, RF28HFEDTWW, RF26HFENDWW, RF26HFENDBC, RF4287HARS, RS265TDRS,

EAN: 0840814145821

Package Dimensions: 9.2 x 6.8 x 2.2 inches

SHIPPING DETAILS

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

RETURN & REFUND

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

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