Ultra Pain Relief Cooling Pillow for Neck Support, Adjustable Cervical Pillow Cozy Sleeping, Odorless Ergonomic Contour Memory Foam Pillows, Orthopedic Bed Pillow for Side Back Stomach Sleeper
Brand: Cozyplayer
Brand: Cozyplayer
Color: White
Features:
- REVOLUTIONIZE YOUR SLEEP WITH THE INNOVATIVE HOLLOW CONCAVE DESIGN - Tired of waking up with neck pain and discomfort? Look no further! By combining the benefits of a traditional bed pillow and a contour pillow, Our ergonomic hollow contour pillow is here to transform your sleep experience. The hollow concave surface, tilted at a 15-degree angle, skillfully cradles your head, while maintaining the natural curve of your neck and aligning your spine flawlessly. Wake up feeling refreshed!
- EXPERIENCE UNINTERRUPTED, BLISSFUL SLEEP WITH OUR VERSATILE PILLOW - Engineered with meticulous precision, this innovative neck pillow features six unique contour zones specifically designed to embrace the natural curvature of your body. Each contour zone works harmoniously to address targeted pressure points, it provides full support to your neck, shoulders, and arms, effectively alleviating your neck pain and muscle stiffness. No longer will you have to compromise on the quality of your rest.
- EMBRACE HEALTHY SLEEP WITH PREMIUM MEMORY FOAM & COOLING PILLOWCASE - Unlike 90% of support pillows, Cozyplayer utilizes the Q-Max 0.4 Arc-Chill cooling pillowcase, which instantly reduces skin temperature by 5℃! Additionally, the pillowcase fabric utilizes a highly dense 3D mesh design, offering excellent breathability. Our pillow core is made of 98% breathable memory foam, which is non-toxic, odorless, and certified by OEKO-TEX, CertiPUR-US, and ISPA. Sleep soundly and stay dry all night!
- CUSTOMIZABLE SLEEP HEIGHT! EXPERIENCE TRUE LIBERATION! According to the latest research, maintaining a 15° golden ratio of ARC neck traction during sleep is pivotal in restoring the body's natural curves and enhancing deep sleep by an astounding 45 minutes! Cozyplayer offers enhanced freedom in this regard, allowing you to achieve greater contouring by rotating the cooling pillow 180 degrees or removing the bottom insert. You'll always find the perfect sleep height on our bed pillow!
- NO-WORRY AFTER-SALE SUPPORT, YOUR SATISFACTION GUARANTEED! - we are dedicated to delivering top-notch products that enhance your shopping journey. To exemplify our commitment, we proudly offer you a risk-free 100-night trial period for this remarkable contour pillow. Moreover, it doubles as an excellent gift for your parents, friends, long-term usage will greatly improve the quality of sleep. Note: The actual experience of pillows may vary from person to person, contact us if any issues arise!
Binding: Kitchen
model number: Cozyplayer
Part Number: Cozyplayer
EAN: 0780280882687
Package Dimensions: 15.4 x 6.9 x 6.8 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Cozyplayer
Color: White
Features:
- REVOLUTIONIZE YOUR SLEEP WITH THE INNOVATIVE HOLLOW CONCAVE DESIGN - Tired of waking up with neck pain and discomfort? Look no further! By combining the benefits of a traditional bed pillow and a contour pillow, Our ergonomic hollow contour pillow is here to transform your sleep experience. The hollow concave surface, tilted at a 15-degree angle, skillfully cradles your head, while maintaining the natural curve of your neck and aligning your spine flawlessly. Wake up feeling refreshed!
- EXPERIENCE UNINTERRUPTED, BLISSFUL SLEEP WITH OUR VERSATILE PILLOW - Engineered with meticulous precision, this innovative neck pillow features six unique contour zones specifically designed to embrace the natural curvature of your body. Each contour zone works harmoniously to address targeted pressure points, it provides full support to your neck, shoulders, and arms, effectively alleviating your neck pain and muscle stiffness. No longer will you have to compromise on the quality of your rest.
- EMBRACE HEALTHY SLEEP WITH PREMIUM MEMORY FOAM & COOLING PILLOWCASE - Unlike 90% of support pillows, Cozyplayer utilizes the Q-Max 0.4 Arc-Chill cooling pillowcase, which instantly reduces skin temperature by 5℃! Additionally, the pillowcase fabric utilizes a highly dense 3D mesh design, offering excellent breathability. Our pillow core is made of 98% breathable memory foam, which is non-toxic, odorless, and certified by OEKO-TEX, CertiPUR-US, and ISPA. Sleep soundly and stay dry all night!
- CUSTOMIZABLE SLEEP HEIGHT! EXPERIENCE TRUE LIBERATION! According to the latest research, maintaining a 15° golden ratio of ARC neck traction during sleep is pivotal in restoring the body's natural curves and enhancing deep sleep by an astounding 45 minutes! Cozyplayer offers enhanced freedom in this regard, allowing you to achieve greater contouring by rotating the cooling pillow 180 degrees or removing the bottom insert. You'll always find the perfect sleep height on our bed pillow!
- NO-WORRY AFTER-SALE SUPPORT, YOUR SATISFACTION GUARANTEED! - we are dedicated to delivering top-notch products that enhance your shopping journey. To exemplify our commitment, we proudly offer you a risk-free 100-night trial period for this remarkable contour pillow. Moreover, it doubles as an excellent gift for your parents, friends, long-term usage will greatly improve the quality of sleep. Note: The actual experience of pillows may vary from person to person, contact us if any issues arise!
Binding: Kitchen
model number: Cozyplayer
Part Number: Cozyplayer
EAN: 0780280882687
Package Dimensions: 15.4 x 6.9 x 6.8 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
