【Upgraded Air Compression】To avoid discomfort, the foot massager is equiped with 8 inflate air bags. So you will not feel painful even it is on the strongest mode. We advise that you start the foot massage from low intensity, some afflictions and those who have extremely sensitive feet will feel slight soreness for the first few massages, it's normal as a phase of physical therapy, and is how you know it is working. You will feel warm after 10-15 minutes massage.
【Shiatsu Foot Massager with Heat】 This electric foot massager offers a shiatsu-style massage which uses kneading, rolling, and heating techniques in order to rejuvenate tired arches, soothe sore and tired feet, lessens muscle stiffness of calves&arms. The foot massager machine can also be beneficial to those with medical conditions like plantar fasciitis or neuropathy and those want to improve circulation and pain relief.
【360 Degree Adjustable Bar】 The foot massager machine can provide a deep kneading shiatsu massage at the optimum comfort angle thanks to the 360 degree adjustable support bar, you can adjust the angle of the foot massager for a comfort pose and massage the body parts such as foot, calf, arms, ankles, sole and sides of the feet on your need.
【Remote Control & Touch Panel】The foot massager for lasting foot pain relief equipped with remote control, which will be more suitable for the habits of the elderly, without the need to bend over and effort. You can control all functions of foot massager for neuropathy by a simple touch on the sensitive touch panel or a remote control, which can provide you a perfect massage experience.
【Gift Choice & Guarantee】 The foot and calf massager is affordable and durable thanks to the High-quality material and motor! Tisscare is reliable seller which aims to reach the customers satisfaction with the best products and the first-rate service. If you are not fully satisfied, just contact our after-service team, we will try our best to satisfy you fully! Trust us, no hesitate to add the massager to your cart now!
Part Number: 208-white
Details: 1. The foot massager for plantar fasciitis and neuropathy is a multifunction massage machine, it’s revitive circulation booster for legs and feet to help to relieve pain and improve circulation, as well as relax your entire body. These benefits allow you to recover faster, perform better, and live in more optimal health. It will be an ideal choice for you! 2. As the foot massager machine is safe enough, when used an electric massager according to the manufacturer’s instructions, so please do read the manual before using it. 3. We advise that you massage from low intensity, maybe someone will feel pain for the first few massages, it's normal as a phase of physical therapy. And you also can put your arms first to try the intensity, it doesn't fit too thin or too fat feet and calves. 4. The foot massager also has a heat function, please note it’s designed to warm up slowly and not reach higher than 108 degrees. (This is good for people who are sensitive to heat, but may not be enough for users requiring higher heat.) 5. The feet massager machine comes with remote control, which ensures that you can operate without touching the buttons during use, which will be more suitable for the habits of the elderly, without the need to bend over and effort. The LED control panel with touch buttons for you to set your customizable massage. 6. The massager also has a timer and auto-shutoff capabilities(default time 15 minutes), as well as washable sleeves and noise reduction technology. It’s a solid choice for people who need relief in their lower extremities, not just their feet. 7.Any questions no hesitate to contact us, Tisscare is always behind the products.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
