EASIEST TENS TO OPERATE: Our TENS muscle stimulator and muscle recovery device that provides prescription strength pain relief and is Easiest to Use TENS unit on the market today. It has the Ease of Operation of an analog unit with the accuracy of a digital unit. Powered by a 9Volt battery, this TENS machine is proven to be powerful, durable and Super Easy to Operate.
PRESCRIPTION STRENGTH PAIN RELIEF, Non-Invasive, Non-Drug Choice for Relieving Pain. Great Device You Can Use at Home for Pain Management. If you have chronic or acute pain,for treating back pain, shoulder tension and muscle Relief.
DRUG FREE PAIN RELIEF: drug-free pain relief for common ailments including Back, Neck, Shoulder, Knee, Elbow, Leg and Foot pain. Full Power TENS provides pain relief, acts as a muscle massager or shoulder massager, provides carpal tunnel relief, and acts as a muscle relaxer (great for muscle recovery)
HOME THERAPY: Get the same kind of therapy used by doctors and physical therapists in the comfort of your home. A favorite device among Healthcare Professionals for delivering drug-free pain relief for common ailments including Back, Neck, Shoulder, Knee, Elbow, Leg and Foot pain.
System Includes: Dual Channel Stimulator, Lead Wires, 1 package of Starter Self-Adhesive Electrodes, 1 x9V Battery, Belt Clip, Hard Carrying Case, Instruction Booklet. Uses Industry standard electrodes, batteries and lead wires, which makes getting replacement supplies easy
Binding: Health and Beauty
Details: The Therapist’s Choice TENS muscle stimulator and muscle recovery device that provides prescription strength pain relief and is Easier to Use TENS unit on the market today. Powered by a 9Volt battery, this TENS machine is proven to be powerful and durable. Our TENS unit is equipped with 3 Modes that are Easy to Operate by Dials. Has 100mA Powerful output to tackle back pain, neck pain, joint pain, or as a muscle relaxer. The modes are: Burst Normal Modulation. The Intensity of the TENS device is controlled via two control knobs that allow you to control the stimulation power of the dual channel pulses. Each channel controls 2 electrode TENS unit pads. The package comes with 4 starter electrode pads of premium quality and will last multiple sessions. Technical Specifications: Dual Channel, 3 Modes, Timer, & Safety Amplitude Cap, 100mA Output, 3 Modes: Burst, Constant, Modulation, Microprocessor Technology for precision dial performance, Voltage: Adjustable, 0 to 50V (Load 500 ohm), Pulse Amplitude: Adjustable, 0-100mA at 500 ohm load each channel, Pulse Width: Adjustable, 30-260(uS), Pulse Rate: Adjustable, 2-150(Hz), Wave Form: Bi-Phasic Square Pulse, Timer: 15,30, Constant .Therapist’s Choice is a registered trademark of Clinical Health Services, Inc Attention: Refer User Manual before use and make sure to read warnings/precautions/contra indications before use. If you have any questions, please message us or contact your healthcare practitioner
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
