TheraICE Ankle Ice Pack Wrap for Swelling, Reusable Ankle Ice Pack for Sprained Ankle Injuries, Cold Therapy Sock Compression, Plantar Fasciitis Relief, Achilles Tendonitis, Sore Feet, Foot & Heel
Brand: TheraICE
Brand: TheraICE
Color: Black
Features:
- The TheraICE Flexible Ankle Ice Pack Wrap offers 360° coverage for unparalleled ease of movement and user-friendly experience. This ankle ice pack wrap for swelling helps reduce inflammation and promote recovery. The seamless slip-on design eliminates the need for uncomfortable ice packs, inserts, velcro or awkward straps, making it an ideal ankle ice pack.
- Adaptable to both the left and right ankles, the TheraICE Ankle Ice Pack can be comfortably worn, embodying the best of reusable & wearable cold therapy. It's the perfect ankle wrap to handle swelling, sprains, and other injuries that can benefit from an ankle ice pack wrap.
- This user-friendly TheraICE Hot & Cold Ankle Wrap serves as a natural remedy and is safe for daily use. It's always ready in your freezer. The soft Gel design replaces the need for a hard ice pack insert, providing relief without applying undue pressure on specific areas. A foot ice pack wrap that's perfect for everyday use.
- Crafted with cutting-edge material and filled with expert-grade gel, the TheraICE Ankle Ice pack Wrap presents a perfect combination of comfort and versatility. Suitable to be worn safely on bare skin, it's more than just an ankle ice pack - it's a comprehensive solution for pain relief and injury treatment.
- Discover the relief provided by this stretchable, single-piece, form-fitting reusable cold ankle wrap. It's the perfect fit for everyone and can be comfortably worn on either ankle. This ankle ice pack wrap can also serve as a cold therapy sock, relieving discomfort from plantar fasciitis. It is an effective foot ice pack for post-workout recovery and an excellent ice pack for foot and ankle related ailments.
Details: The TheraICE Rx Cold Compression Flexible Ankle Ice Pack provides 360° hand relief for ease of movement and faster recovery. The slip-on design means no messy or uncomfortable ice packs, inserts, velcro or awkward straps.
Ankle Ice Pack Features:
Complete, 360° coverage
Provides natural relief via hot or cold therapy as needed
Stretchable and form-fitting
Clean, convenient, and travel-friendly
Stays cold for the perfect amount of time br>
NO Hard Ice Packs
NO Messy Ice or Wet Towels
NO Velcro
Cold Therapy: Place in freezer bag and put in freezer for at least two hours.
Heat Therapy: Remove from any plastic bags. Be sure it is at room temperature. Microwave for 10 seconds; if more heat is needed microwave in 5 second increments.
Apply: Gently pull onto your foot and keep in place for approximately 15 minutes.
Wash: Hand wash with damp towel. Do not submerge in water. Air dry, do not machine wash.
CAUTION: If gel comes in contact with skin, wash the area immediately with soap and water. If crystals become visible, throw away and do not apply to skin.
Package Dimensions: 12.4 x 7.4 x 1.0 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: TheraICE
Color: Black
Features:
- The TheraICE Flexible Ankle Ice Pack Wrap offers 360° coverage for unparalleled ease of movement and user-friendly experience. This ankle ice pack wrap for swelling helps reduce inflammation and promote recovery. The seamless slip-on design eliminates the need for uncomfortable ice packs, inserts, velcro or awkward straps, making it an ideal ankle ice pack.
- Adaptable to both the left and right ankles, the TheraICE Ankle Ice Pack can be comfortably worn, embodying the best of reusable & wearable cold therapy. It's the perfect ankle wrap to handle swelling, sprains, and other injuries that can benefit from an ankle ice pack wrap.
- This user-friendly TheraICE Hot & Cold Ankle Wrap serves as a natural remedy and is safe for daily use. It's always ready in your freezer. The soft Gel design replaces the need for a hard ice pack insert, providing relief without applying undue pressure on specific areas. A foot ice pack wrap that's perfect for everyday use.
- Crafted with cutting-edge material and filled with expert-grade gel, the TheraICE Ankle Ice pack Wrap presents a perfect combination of comfort and versatility. Suitable to be worn safely on bare skin, it's more than just an ankle ice pack - it's a comprehensive solution for pain relief and injury treatment.
- Discover the relief provided by this stretchable, single-piece, form-fitting reusable cold ankle wrap. It's the perfect fit for everyone and can be comfortably worn on either ankle. This ankle ice pack wrap can also serve as a cold therapy sock, relieving discomfort from plantar fasciitis. It is an effective foot ice pack for post-workout recovery and an excellent ice pack for foot and ankle related ailments.
Details: The TheraICE Rx Cold Compression Flexible Ankle Ice Pack provides 360° hand relief for ease of movement and faster recovery. The slip-on design means no messy or uncomfortable ice packs, inserts, velcro or awkward straps.
Ankle Ice Pack Features:
Complete, 360° coverage
Provides natural relief via hot or cold therapy as needed
Stretchable and form-fitting
Clean, convenient, and travel-friendly
Stays cold for the perfect amount of time br>
NO Hard Ice Packs
NO Messy Ice or Wet Towels
NO Velcro
Cold Therapy: Place in freezer bag and put in freezer for at least two hours.
Heat Therapy: Remove from any plastic bags. Be sure it is at room temperature. Microwave for 10 seconds; if more heat is needed microwave in 5 second increments.
Apply: Gently pull onto your foot and keep in place for approximately 15 minutes.
Wash: Hand wash with damp towel. Do not submerge in water. Air dry, do not machine wash.
CAUTION: If gel comes in contact with skin, wash the area immediately with soap and water. If crystals become visible, throw away and do not apply to skin.
Package Dimensions: 12.4 x 7.4 x 1.0 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
