SunnyBay Microwave Heating Pad, Microwavable Heated Neck and Shoulder Wrap for Moist Hot or Cold Therapy, Lightly Weighted with Moldable Flaxseed, Cotton and Fleece Surface, 26x6 Inches, Navy Blue
Brand: SunnyBay
Brand: SunnyBay
Color: Navy Blue
Features:
- THERAPEUTIC NECK WARMER: Microwavable heating pads for neck and shoulders are manufactured at our facility with one goal: to allow dependable, drug-free pain relief. From cramps and spasms to stiffness and back pain, these are effective for a wide range of musculoskeletal issues.
- 2-IN-1 MICROWAVABLE NECK WRAP: Microwavable and freezable, our pain relief pack delivers moist heat to stiff, sore joints when warmed, or coolness over acute swellings and inflammation when frozen. Heat or freeze before use, depending on your condition.
- VERSATILE FOR WHOLE BODY USE: Besides functioning as an effective neck heating pad for neck pain, this beanbag pad is useful for menstrual pain relief, osteoarthritis aches, back issues, shoulder stiffness, athletic injuries, and more. Its basic rectangular shape helps it adapt well to various body parts.
- ERGONOMIC AND MOLDABLE: Each of these microwave heat packs has three chambers stitched into its design, hand-filled with human-grade US-grown flaxseeds. This filling enables optimal comfort and helps the wrap conform to your unique form while retaining its original shape.
- LIGHTLY WEIGHTED FOR DEEP RELIEF: Compress swollen, aching areas with our lightweight neck heating pad. Microwavable flaxseeds inside the wrap weigh just enough to feel soothing without burdening already tender structures.
- LUXURIOUS ANTI-PILL COTTON & FLEECE: Our microwave heating pad for neck and shoulders feels ultra-soft next to the skin, thanks to its smooth anti-pill cotton and fleece surface. It’s also easy to clean with a damp cloth or by spraying with alcohol and wiping off the residue.
- DURABLE AND STRETCH-RESISTANT: Implementing strict quality-control measures and constantly improving our products has helped us gain countless loyal customers for our heat pads. Microwavable and stretch-resistant surface and filling materials enable reliable usage for years to come.
- READY WITHIN MINUTES: There’s no hassle in readying our moist heating pads. Microwavable for up to two minutes, they’re best used by heating for 60 seconds then flipping over and adding half a minute more. For cold therapy, freeze for an hour.
- USER-FRIENDLY AND PORTABLE: Made for active lifestyles, not only is our heat pack microwavable but it’s also hands-free, staying in place due to its light weight. Being foldable, it allows compact storage and easy portability.
- RISK-FREE PURCHASE: With 15 years of constantly manufacturing and improving our non electric heating bags, we pride ourselves on becoming a household name for drug-free pain relief solutions. If you’re not satisfied with our product, we offer hassle-free replacement. Show less
Binding: Health and Beauty
Part Number: BioMed DB Design, LLC
Details: The microwavable and freezable extra long heat wrap is perfect for pain relief in the neck and shoulders. Moist heat increases the circulation and eases muscle tension, and all it takes is a quick microwave. Use cold therapy to reduce swelling or body temperature. This wrap is designed to be wide enough to cover your neck and long enough to wrap around and can stay on the shoulder when you walk. This extra long neck heat wrap is the most popular product among our users. Product dimension: 24 x 6 x 1 inches, filled with flax seeds. Spot clean. Made in the USA.
EAN: 0894073002203
Package Dimensions: 8.6 x 7.8 x 2.7 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: SunnyBay
Color: Navy Blue
Features:
- THERAPEUTIC NECK WARMER: Microwavable heating pads for neck and shoulders are manufactured at our facility with one goal: to allow dependable, drug-free pain relief. From cramps and spasms to stiffness and back pain, these are effective for a wide range of musculoskeletal issues.
- 2-IN-1 MICROWAVABLE NECK WRAP: Microwavable and freezable, our pain relief pack delivers moist heat to stiff, sore joints when warmed, or coolness over acute swellings and inflammation when frozen. Heat or freeze before use, depending on your condition.
- VERSATILE FOR WHOLE BODY USE: Besides functioning as an effective neck heating pad for neck pain, this beanbag pad is useful for menstrual pain relief, osteoarthritis aches, back issues, shoulder stiffness, athletic injuries, and more. Its basic rectangular shape helps it adapt well to various body parts.
- ERGONOMIC AND MOLDABLE: Each of these microwave heat packs has three chambers stitched into its design, hand-filled with human-grade US-grown flaxseeds. This filling enables optimal comfort and helps the wrap conform to your unique form while retaining its original shape.
- LIGHTLY WEIGHTED FOR DEEP RELIEF: Compress swollen, aching areas with our lightweight neck heating pad. Microwavable flaxseeds inside the wrap weigh just enough to feel soothing without burdening already tender structures.
- LUXURIOUS ANTI-PILL COTTON & FLEECE: Our microwave heating pad for neck and shoulders feels ultra-soft next to the skin, thanks to its smooth anti-pill cotton and fleece surface. It’s also easy to clean with a damp cloth or by spraying with alcohol and wiping off the residue.
- DURABLE AND STRETCH-RESISTANT: Implementing strict quality-control measures and constantly improving our products has helped us gain countless loyal customers for our heat pads. Microwavable and stretch-resistant surface and filling materials enable reliable usage for years to come.
- READY WITHIN MINUTES: There’s no hassle in readying our moist heating pads. Microwavable for up to two minutes, they’re best used by heating for 60 seconds then flipping over and adding half a minute more. For cold therapy, freeze for an hour.
- USER-FRIENDLY AND PORTABLE: Made for active lifestyles, not only is our heat pack microwavable but it’s also hands-free, staying in place due to its light weight. Being foldable, it allows compact storage and easy portability.
- RISK-FREE PURCHASE: With 15 years of constantly manufacturing and improving our non electric heating bags, we pride ourselves on becoming a household name for drug-free pain relief solutions. If you’re not satisfied with our product, we offer hassle-free replacement. Show less
Binding: Health and Beauty
Part Number: BioMed DB Design, LLC
Details: The microwavable and freezable extra long heat wrap is perfect for pain relief in the neck and shoulders. Moist heat increases the circulation and eases muscle tension, and all it takes is a quick microwave. Use cold therapy to reduce swelling or body temperature. This wrap is designed to be wide enough to cover your neck and long enough to wrap around and can stay on the shoulder when you walk. This extra long neck heat wrap is the most popular product among our users. Product dimension: 24 x 6 x 1 inches, filled with flax seeds. Spot clean. Made in the USA.
EAN: 0894073002203
Package Dimensions: 8.6 x 7.8 x 2.7 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
