Snailax Shiatsu Back Massager with Heat - Gel Massage Nodes, Deep Kneading Massage Chair Pad Seat Massager Massage Cushion for Home Office Chair use
Brand: Snailax
Brand: Snailax
Color: Grey Black
Features:
- Soft Gel Massage Nodes -This massage chair incorporates our most innovative soft gel technology on the massage nodes to create a smooth shiatsu massage with double comfort. The gel covered nodes are soft yet firm, imitating closely a professional therapist’s hands - that is how a natural and professional massage it will deliver.
- Shiatsu Back Massager - 4 deep kneading massage nodes travel up and down relaxing your entire back pain. 3 massage Massage Zones for your choices: Full back, Upper back, Lower back. SPOT MASSAGE-Allows you to concentrate the kneading on one area for pin-point relaxation.
- VIBRATION SEAT MASSAGER - Vibration on seat with adjustable 3 levels intensity, provides you a comfortable massage to Hip and thights.
- SOOTHING HEAT THERAPY - The Shiatsu back massager has a built-in heating pad covering full back area. While common massagers have limited heat delivered only at shiatsu nodes, the heated massager provides omni soothing warm comfort throughout the cushion. Equipped with overheat protection system, and set a timer of 15 minutes to auto shut off.
- Ultimate Comfort -The back massager as Christmas gift use on a sofa, couch, recliner, office chair or dinning chair to make the ultimate comfort seat in the house. The integrated strapping system secures it on chairs in place.
Binding: Health and Beauty
model number: 256G
Part Number: SL-256G
Details: Unique Gel covered Shiatsu massage nodes - deliver a smooth gentle shiatsu massage, Shiatsu Deep Kneading
-4 Shiatsu Massage Nodes for 3 customized massage area: upper back,lower back,full back area,
performs Deep-Kneading massaging to relieve pain, tension and muscle fatigue. Select SPOT function allows to adjust the Shiatsu
Nodes positions, target the area for your personalize selection.
Therapeutic Heat
- The optional heat function adds gentle warmth that soothes aching muscles and simultaneously improve blood circulation.
While the Shiatsu is activated, the Heat can be turned on or off.
Vibration Massage
vibration points in the seat part of the cushion with 3-levels intensity adjustable for hip or thighs
relaxation massage. Can be turned on or off separately.
Timer Function
-15 Minutes Auto Shut Off for safe use.
Warm reminder: you should allow your body some rest periods. To avoid straining your muscles too much,
we recommend to not exceed a continuous massage of 15 Minutes.
Convenient Remote Control
Handheld remote controller allows you to customize your massage experience well.
Package Included:
1x Shiatsu massage cushion
1x UL home adapter
1x User manual and Warranty
Package Dimensions: 26.5 x 17.5 x 5.4 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Snailax
Color: Grey Black
Features:
- Soft Gel Massage Nodes -This massage chair incorporates our most innovative soft gel technology on the massage nodes to create a smooth shiatsu massage with double comfort. The gel covered nodes are soft yet firm, imitating closely a professional therapist’s hands - that is how a natural and professional massage it will deliver.
- Shiatsu Back Massager - 4 deep kneading massage nodes travel up and down relaxing your entire back pain. 3 massage Massage Zones for your choices: Full back, Upper back, Lower back. SPOT MASSAGE-Allows you to concentrate the kneading on one area for pin-point relaxation.
- VIBRATION SEAT MASSAGER - Vibration on seat with adjustable 3 levels intensity, provides you a comfortable massage to Hip and thights.
- SOOTHING HEAT THERAPY - The Shiatsu back massager has a built-in heating pad covering full back area. While common massagers have limited heat delivered only at shiatsu nodes, the heated massager provides omni soothing warm comfort throughout the cushion. Equipped with overheat protection system, and set a timer of 15 minutes to auto shut off.
- Ultimate Comfort -The back massager as Christmas gift use on a sofa, couch, recliner, office chair or dinning chair to make the ultimate comfort seat in the house. The integrated strapping system secures it on chairs in place.
Binding: Health and Beauty
model number: 256G
Part Number: SL-256G
Details: Unique Gel covered Shiatsu massage nodes - deliver a smooth gentle shiatsu massage, Shiatsu Deep Kneading
-4 Shiatsu Massage Nodes for 3 customized massage area: upper back,lower back,full back area,
performs Deep-Kneading massaging to relieve pain, tension and muscle fatigue. Select SPOT function allows to adjust the Shiatsu
Nodes positions, target the area for your personalize selection.
Therapeutic Heat
- The optional heat function adds gentle warmth that soothes aching muscles and simultaneously improve blood circulation.
While the Shiatsu is activated, the Heat can be turned on or off.
Vibration Massage
vibration points in the seat part of the cushion with 3-levels intensity adjustable for hip or thighs
relaxation massage. Can be turned on or off separately.
Timer Function
-15 Minutes Auto Shut Off for safe use.
Warm reminder: you should allow your body some rest periods. To avoid straining your muscles too much,
we recommend to not exceed a continuous massage of 15 Minutes.
Convenient Remote Control
Handheld remote controller allows you to customize your massage experience well.
Package Included:
1x Shiatsu massage cushion
1x UL home adapter
1x User manual and Warranty
Package Dimensions: 26.5 x 17.5 x 5.4 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
