SacksyThyme Microwave Heating Pad for Back, Neck, Menstrual Cramps, Shoulders, Leg Pain Relief - Hot Moist Microwavable Therapy Pack - Flaxseed Hot & Cold Pad Made in USA (Size: 12 x 7) Lavender
LAVENDER AROMA: Introducing our exquisite LAVENDER aroma option, now available alongside our popular UNSCENTED filler. Take a moment to carefully select your preferred choice. Experience the blissful benefits of aromatherapy with our remarkable heating pads, specially designed for your comfort. Additionally, the pad is made from 100% natural flaxseed, providing a soft and comforting texture that promotes relaxation.
SOOTHING PAIN: Whether you're dealing with muscle pain due to overexertion from exercise or the strain of working too hard, our versatile heating pads provide the perfect solution. With their ability to deliver comforting warmth, they serve as an effective warm compress, offering relief whenever and wherever you need it. Also, if you prefer cold therapy for injuries, bruises, or swelling, simply keep our cooling pad in your freezer. It's perfect for joints, muscles, and cramps!
HOW TO USE: To utilize, warm the pad in the microwave for 90 seconds while monitoring the temperature for desired heat. Prevent overheating by ensuring not to exceed 2 minutes per session. Allow the pad to cool down entirely before reheating. Before applying it to the body, check for any hot spots. Moreover, if you prefer cold therapy for injuries, bruises, or swelling, effortlessly place our cooling pad in the freezer. It works wonders for joints, muscles, and cramps!
WEIGHT AND COMFORT: Carefully crafted with dimensions of approximately 12" wide x 7" long and a weight of approximately 2.2 lbs, this exceptional pad is the perfect balance between size and weight. Contrary to the notion of traditional lightweight products, our heating pad offers a comforting and reassuring density that aids in stress relief. Proudly Made in the USA, our commitment to quality extends beyond design, ensuring an unmatched experience of both convenience and effectiveness.
CUSTOMER SATISFACTION GUARANTEED: Our top priority is ensuring your happiness. With our unwavering commitment to customer satisfaction, we proudly provide a 1-year Manufacturer's warranty. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free money-back guarantee. We have full confidence in the exceptional quality and premium materials of our products.
Details: Proudly made and manufactured by Sacksy Thyme, right here in the USA. Our Hot Therapy Heating Pad is double sided, made with fleece on one side and cotton on the other for more comfort and moist heat. Moist heat penetrates deeper into muscles than dry heat which, is experienced with the traditional electric heating pad. This product typically retains heat for 20-30 minutes after heating for two minutes of microwave. DO NOT MICROWAVE for more than TWO minutes. Discontinue use if irritation occurs. For external use only. Adult supervision is advised when using on children. STORAGE: Keep in Freezer to maintain freshness. Aches and pains have become part of everyday life, as well as stress caused by work, school, and various chores, which we constantly treat with medication. Heat has a relaxing effect and can become an excellent alternative to relieve pain. Heat therapy provides a sensation of warmth and comfort, in addition to providing pain relief and drug-free healing for various types of pain. Heat pads for pain relief provide quick and cost-effective heat therapy by simply placing it where you need it. Injured muscles will need adequate blood flow to heal properly and quickly. The heat provided by the heating pad helps to dilate the blood vessels, and helps speed up healing. SacksyThyme is the perfect hot pack for pain with a sack-like design that helps relieve muscle pain. Unlike a conventional heating pad that is made of bulky, stiff material that can be annoying to wear, SacksyThyme features a soft, pliable material that fits nicely around your body and comforts your shape. It's the only microwavable heating pad that helps with pains in the back, neck, shoulder, legs, arms, hands, feet, face, head, and other body parts. It is microwave safe, washable, and reusable.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
