Relief Expert Ankle Foot Ice Pack Wrap for Injuries Reusable Gel Cold Pack with Cold Compression Therapy, Instant Pain Relief for Achilles Tendonitis, Plantar Fasciitis, Heel - Soft Plush Lining Pink
Brand: Relief Expert
Brand: Relief Expert
Color: Light Lavender
Features:
- Innovative Dual-fabric and Handy to Use: The Relief Expert foot and ankle ice pack is uniquely designed as soft and fuzzy plush fabric, penetrating mild cold and using directly without a towel as protection. The plush side isolates condensation and avoid frostbite. Dual-fabric varies different levels of cold. Started cold therapy with soft plush fabric for 10-15 mins, then turn to the nylon side if the soft plush side isn't cold enough. The nylon side penetrates intense cold to injured foot
- Full Coverage for Ankle and Prevent Gel Leakage: The effective application area for cold compress therapy is universally fit for most people and targeted pain relief for foot and ankle. The ice pack’s two sides are all durable, which is well made and double-seal edge, sealing the edge two times, so the ice pack for ankle and foot prevents gel leakage and breakage. Reusable and durable. Great for athletes and those on their feet all day
- Targeted to Specific Areas of Ankle and Foot: The ankle ice pack wrap is flexible to apply cold therapy when suffering from sprained ankle, Achilles tendon injuries and foot arthritis. Targeted to injured ankle, heel, the back or sole of foot, the foot ice wrap is flexible to squeeze the gel to the specific area of the ice pack. As thicken gel of targeted part, the ice pack for ankle penetrates intense cold and stay cold longer for specific injured areas of foot, helping recovery quickly
- Stay Flexible and Long-lasting Coldness: The ankle ice wrap is filled with 30% more freezable gel, with lower freezing point(-13 ℉) enables the ice pack to keep flexible and stay cold for longer. The reusable ankle ice pack still keeps pliable when frozen, which is easily adjusted to fit most ankles with the elastic neoprene straps, the full foot ice pack contours to ankle and foot snugly with compression, penetrating cold to injured foot deeply and relieving sore ankle quickly
- Portable to Use: When chill the foot ankle cold pack in freezer, place it in the durable bag provided can protect the ice pack from stain and odor in freezer, portable to take out for outside activity
Part Number: REC088-1PK
Details: Relief Expert is committed to manufacture heat and cold therapy products to help you relieve muscle pain and soothe fatigue in natural way. With the upgraded design style, the Relief Expert gel cold pack come in a variety of shapes and sizes to contour to your body.
Benefit:
The soft plush side avoids cold condensation water.
The soft plush side penetrates mild cold, use directly on skin, don’t need to use a towel as protection to avoid cold injury.
Two kinds of fabric varies the levels of coldness.
Start on the plush side then flip over to use the silky nylon side, penetrating intense cold to targeted areas if you feel the plush side isn't quite cold enough.
The sticky-straps are easy to secure the ice pack on ankle and helpful for snugly contouring.
Unique and ergonomic design universally fits for left or right foot.
The ice pack is dual-seam, prevents gel leakage.
Enjoy cold therapy when you walk, watch TV or sleep.
Packaged in the durable plastic bag we provided nicely for storage.
Cold compress can reduce foot swelling and alleviate sprained ankle.
Directions:
Cold Compress-
Place the ice pack in the plastic bag we provided and chill it in freezer for 4 hours. Enjoy cold compress for periods of up to 20 minutes every 2 to 4 hours.
Product Description:
Package Include:
1* gel ice pack for ankle and foot;
1* manual;
1* storage bag;
Cover: soft plush lining & nylon;
Filling: 100% gel;
EAN: 0792332741729
Package Dimensions: 9.9 x 8.9 x 2.1 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Relief Expert
Color: Light Lavender
Features:
- Innovative Dual-fabric and Handy to Use: The Relief Expert foot and ankle ice pack is uniquely designed as soft and fuzzy plush fabric, penetrating mild cold and using directly without a towel as protection. The plush side isolates condensation and avoid frostbite. Dual-fabric varies different levels of cold. Started cold therapy with soft plush fabric for 10-15 mins, then turn to the nylon side if the soft plush side isn't cold enough. The nylon side penetrates intense cold to injured foot
- Full Coverage for Ankle and Prevent Gel Leakage: The effective application area for cold compress therapy is universally fit for most people and targeted pain relief for foot and ankle. The ice pack’s two sides are all durable, which is well made and double-seal edge, sealing the edge two times, so the ice pack for ankle and foot prevents gel leakage and breakage. Reusable and durable. Great for athletes and those on their feet all day
- Targeted to Specific Areas of Ankle and Foot: The ankle ice pack wrap is flexible to apply cold therapy when suffering from sprained ankle, Achilles tendon injuries and foot arthritis. Targeted to injured ankle, heel, the back or sole of foot, the foot ice wrap is flexible to squeeze the gel to the specific area of the ice pack. As thicken gel of targeted part, the ice pack for ankle penetrates intense cold and stay cold longer for specific injured areas of foot, helping recovery quickly
- Stay Flexible and Long-lasting Coldness: The ankle ice wrap is filled with 30% more freezable gel, with lower freezing point(-13 ℉) enables the ice pack to keep flexible and stay cold for longer. The reusable ankle ice pack still keeps pliable when frozen, which is easily adjusted to fit most ankles with the elastic neoprene straps, the full foot ice pack contours to ankle and foot snugly with compression, penetrating cold to injured foot deeply and relieving sore ankle quickly
- Portable to Use: When chill the foot ankle cold pack in freezer, place it in the durable bag provided can protect the ice pack from stain and odor in freezer, portable to take out for outside activity
Part Number: REC088-1PK
Details: Relief Expert is committed to manufacture heat and cold therapy products to help you relieve muscle pain and soothe fatigue in natural way. With the upgraded design style, the Relief Expert gel cold pack come in a variety of shapes and sizes to contour to your body.
Benefit:
The soft plush side avoids cold condensation water.
The soft plush side penetrates mild cold, use directly on skin, don’t need to use a towel as protection to avoid cold injury.
Two kinds of fabric varies the levels of coldness.
Start on the plush side then flip over to use the silky nylon side, penetrating intense cold to targeted areas if you feel the plush side isn't quite cold enough.
The sticky-straps are easy to secure the ice pack on ankle and helpful for snugly contouring.
Unique and ergonomic design universally fits for left or right foot.
The ice pack is dual-seam, prevents gel leakage.
Enjoy cold therapy when you walk, watch TV or sleep.
Packaged in the durable plastic bag we provided nicely for storage.
Cold compress can reduce foot swelling and alleviate sprained ankle.
Directions:
Cold Compress-
Place the ice pack in the plastic bag we provided and chill it in freezer for 4 hours. Enjoy cold compress for periods of up to 20 minutes every 2 to 4 hours.
Product Description:
Package Include:
1* gel ice pack for ankle and foot;
1* manual;
1* storage bag;
Cover: soft plush lining & nylon;
Filling: 100% gel;
EAN: 0792332741729
Package Dimensions: 9.9 x 8.9 x 2.1 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
