Papillon Neck Massager,Shiatsu Electric Back Massager with Heat,Neck Back Pain Relief Gifts for Mom/Dad/Women/Men,Deep Tissue Kneading Massage Pillow for Shoulder,Legs,Foot,Body Muscle Fatigue Relief
Brand: Papillon
Brand: Papillon
Color: Cyan Blue
Features:
- Relieve Muscle Soreness Effectively:The reason of muscle soreness is that we always keep the same posture for a long time to work, resulting in poor blood circulation. Massage can accelerate blood circulation,Our Back neck massager has 4 Powerful 3D Massage Nodes with automatically changes direction every min can relax neck pain,back pain,foot pain,shoulder pain,leg pain even your full body pain and tight muscles.
- Freely Selectable Heating Function:Hot compresses can accelerate blood circulation,so we designed a selectable heating function on the neck back massager.We can use this neck back massager no matter in winter or summer.Suitable for human body temperature (113℉/45℃) heating temperature,can prevent you from low temperature burns,and assist the massage pillow to give you a comfortable deep tissue kneading massage.
- Health Gifts for Women/Men:Back neck massager adopt the sofa fabric with a more comfortable smell,softer touch sense and skin-friendly.Made of high-grade and durable materials for long-term use.This new fabric neck massage pillow is very popular and it is an ideal health gift for your spouse,mother/mom,father/dad,best friends,colleague and so on.
- Safe & Convenient To Use: Overheat Protection Device & 15-min Auto Shut-Off ensure back neck massager safe to use.Both AC adapter (110-220V ) and Car adapter (12V DC) are included by shiatsu massage pillow.Perfect for home,office and car.Three custom speeds of neck massager allow you to get appropriate amount of pressure to relieve your muscle pain.
- Risk-free Shopping:We offer professional after-sales service for every neck and shoulder massager.If anything happens to this neck massager pillow within 3 years,please contact us directly,we will send you a replacement massage pillow at no cost to you.Customers' satisfaction is always the goal we have been pursuing.
Part Number: fr-foot-7h-425
Details: Papillon Massage Pillow : Neck and Shoulder Massager with Heat and Deep Tissue Massage. Ideal choose for Birthday gifts,Mothers day Gifts, Fathers Day gifts, anniversary gifts, thanksgiving presents and any Holiday gifts. Why should I choose a massager? Before I suffered from neck pain and back pain,I thought the massager was a very stupid thing,and it was useless.But suddenly one day,due to I was sitting in front of the computer and working in the same posture for a long time,my neck and back began to have pain,and it was almost impossible to work properly, and even difficult to fall asleep at night.So I followed the advice of my masseur friend and started using the back neck massager.The neck back massager really relieve my pain! Papillon Neck Massager Pillow is ergonomically designed to merge with the contours of our body for a perfect fit.4 massage nodes incorporates a gentle yet deep heat, just like the hands of a masseur, give the body's acupuncture points a deep tissue kneading massage to promote blood circulation and relieve muscle fatigue,pain,tension,and knots. The reason why we feel neck pain and back pain is that we keep the same posture for a long time, resulting in poor blood circulation, so that our body functions issue health warnings.The functions of neck back massager:deep tissue massage and hot compresses just can perfectly promote blood circulation, so the back neck massager can improve blood circulation,relieve fatigue and stress,and save our health. Features of Neck massager: ●Optional infrared heat ●Overheat protection and 15-minute Auto Shut-Off ●Bi-Directional massage control and 3 Speed control ●New fabric and breathable mesh fabric design Pillow Massagers for Neck and Back include: 1x Shiatsu massage pillow 1x Car adapter（DC） 1x AC adapter 1x Owner's manual
Package Dimensions: 12.7 x 8.1 x 4.3 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Papillon
Color: Cyan Blue
Features:
- Relieve Muscle Soreness Effectively:The reason of muscle soreness is that we always keep the same posture for a long time to work, resulting in poor blood circulation. Massage can accelerate blood circulation,Our Back neck massager has 4 Powerful 3D Massage Nodes with automatically changes direction every min can relax neck pain,back pain,foot pain,shoulder pain,leg pain even your full body pain and tight muscles.
- Freely Selectable Heating Function:Hot compresses can accelerate blood circulation,so we designed a selectable heating function on the neck back massager.We can use this neck back massager no matter in winter or summer.Suitable for human body temperature (113℉/45℃) heating temperature,can prevent you from low temperature burns,and assist the massage pillow to give you a comfortable deep tissue kneading massage.
- Health Gifts for Women/Men:Back neck massager adopt the sofa fabric with a more comfortable smell,softer touch sense and skin-friendly.Made of high-grade and durable materials for long-term use.This new fabric neck massage pillow is very popular and it is an ideal health gift for your spouse,mother/mom,father/dad,best friends,colleague and so on.
- Safe & Convenient To Use: Overheat Protection Device & 15-min Auto Shut-Off ensure back neck massager safe to use.Both AC adapter (110-220V ) and Car adapter (12V DC) are included by shiatsu massage pillow.Perfect for home,office and car.Three custom speeds of neck massager allow you to get appropriate amount of pressure to relieve your muscle pain.
- Risk-free Shopping:We offer professional after-sales service for every neck and shoulder massager.If anything happens to this neck massager pillow within 3 years,please contact us directly,we will send you a replacement massage pillow at no cost to you.Customers' satisfaction is always the goal we have been pursuing.
Part Number: fr-foot-7h-425
Details: Papillon Massage Pillow : Neck and Shoulder Massager with Heat and Deep Tissue Massage. Ideal choose for Birthday gifts,Mothers day Gifts, Fathers Day gifts, anniversary gifts, thanksgiving presents and any Holiday gifts. Why should I choose a massager? Before I suffered from neck pain and back pain,I thought the massager was a very stupid thing,and it was useless.But suddenly one day,due to I was sitting in front of the computer and working in the same posture for a long time,my neck and back began to have pain,and it was almost impossible to work properly, and even difficult to fall asleep at night.So I followed the advice of my masseur friend and started using the back neck massager.The neck back massager really relieve my pain! Papillon Neck Massager Pillow is ergonomically designed to merge with the contours of our body for a perfect fit.4 massage nodes incorporates a gentle yet deep heat, just like the hands of a masseur, give the body's acupuncture points a deep tissue kneading massage to promote blood circulation and relieve muscle fatigue,pain,tension,and knots. The reason why we feel neck pain and back pain is that we keep the same posture for a long time, resulting in poor blood circulation, so that our body functions issue health warnings.The functions of neck back massager:deep tissue massage and hot compresses just can perfectly promote blood circulation, so the back neck massager can improve blood circulation,relieve fatigue and stress,and save our health. Features of Neck massager: ●Optional infrared heat ●Overheat protection and 15-minute Auto Shut-Off ●Bi-Directional massage control and 3 Speed control ●New fabric and breathable mesh fabric design Pillow Massagers for Neck and Back include: 1x Shiatsu massage pillow 1x Car adapter（DC） 1x AC adapter 1x Owner's manual
Package Dimensions: 12.7 x 8.1 x 4.3 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
