OSITO Neck Massager FSA HSA Approved Eligible Items, Neck Massager for Pain Relief Deep Tissue with Heat, EMS TENS Therapy Electric Cervical Neck Massage with 9 Modes 50 Levels Gifts for Men Women
【Fsa Hsa Approved Products only】The OSITO neck massager is FSA and HSA certified, you can buy this massager with your FSA or HSA card directly. The neck massager for women adopts a U-shaped design with 3D cordless pads, which conforms to the streamlined and ring-type design of the human cervical neck.
【Relieve Fatigue & Accelerate Blood Circulation】Our neck massager for pain relief deep tissue, through low-frequency pulse technology, penetrate 2-5 centimeters below the skin to open the neck pain points and meridians, helps relieve neck muscle stiffness or tension. The neck massager fsa can effectively promote blood circulation, alleviate neck pain, and fundamentally improve various neck issues.
【Multi Massage Modes】 This neck massager with heat offers 9 massage modes, including acupuncture, kneading, tapping, and shiatsu, among others. It also offers 50 intensity levels to cater to different neck relief needs. You can gift this fsa neck massager to your family and friends, helping them find relief from neck pain.
【Constant Temperature Therapy】Our neck massager cordless rechargeable is equipped with a hot compress feature offering three heating levels at 100.4°F / 104°F / 107.6°F. It effectively relaxes blood vessels, muscles, and bones, accelerates blood circulation, and relieves neck pain.
【Comfort Using Tips】This neck massager for men working principle is EMS. For better comfort, moisten with some cream on your neck before wearing it. Please message us if there is any missing part or damage, We will handle it for you promptly.
Part Number: SATOHA
Details: Nowadays, the neck stiffens caused by stress, sleeping posture, overnight working, and excess computer/mobile use, thus there is reduced blood supply to the brain and its subsequent malfunction.
OSITO neck massager lets to easily relax, reduces muscle ache, decreases muscle tension, improves blood circulation, reduction in any cervical pain, and gives a sense of well-being.
FUNCTIONS:
Actively and effectively relieves aches, knots, and muscle tension of the neck and other discomforts located in the cervical area.
Immediately provides drug-free pain relief from back pain, neck pain, shoulder, knee, elbow, leg, and foot pain. You can enjoy the neck and other body parts relaxations at the same time.
Reduces stress and anxiety caused by stress, sleeping posture, and excess computer/mobile phone use.
Helps and improves with arthritis, this pulse neck stimulator will easily relax, reduces muscle ache, decreases muscle tension, improves blood circulation.
FEATURES
High TENS therapy technology.
Built-in rechargeable Li-ion battery offers a long time lasting.
Ergonomic, compact & portable design, perfect for gym, office, long trip, shopping, or simply relaxation at home.
Super handy, clear LCD digital screen, and wireless remote controller for simple & hassle-free operation.
Various massage modes and intensity levels for selection.
Extra electrode pads for body parts’drug-free pain relief.
Heat function could promote a deep relief for the various pains.
PACKAGE
1 x Neck therapy massager
2 x Electrode pads with wire
1 x USB charging cable
1 x Power adapter
1 x Controller
1 x User manual
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
