Shipping to USA, Canada and Mexico from US Warehouse

Neck Shoulder Stretcher Relaxer, FSA and HSA Eligible, Cervical Traction Device Hump Corrector, Dowagers, Tech Neck, TMJ Pain Relief, Firm Foam, Cervical Spine Alignment, Chiropractic Pillow (Blue)

Brand: YOGI GRIPS

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$37.49
Free shipping in US over $89 (Arrives: Sun, Dec 22 - Fri, Dec 27)

Brand: YOGI GRIPS

Color: Blue

Features:

  • Keep Neck Pain Away - Relax your cervical spine and relieve neck pain in 8-10 minutes a day with our cervical neck pillow, which is expertly crafted with an excellent wave shape to provide a comfortable base that helps to align your neck, gently stretches, and restores your cervical spine!
  • FSA and HSA Eligible (Blue Only) - On Amazon, these items can be purchased with most FSAs (Flexible Spending Accounts) and HSAs (Health Savings Accounts). If you have a card, you can add it in checkout. You can also purchase these items using a different payment methods.
  • Effortless Neck and Shoulder Pain Relief - Featuring a contoured design that fits the natural C-curve of your neck, this cervical neck traction device helps to relieve pressure on your neck and shoulders, soothes away stiff neck, improves blood flow to your neck muscles, and is a perfect way to relax and rejuvenate after a long day at work!
  • Easy to Use - The Neck Posture Corrector is easy to use and incredibly comfortable. Simply lie down, place it on the back of the neck and close to the shoulders, bend your feet and place your hands in front of your head and let the pillow do the rest!
  • The product is as pictured. It is very firm, similar to the foam material a cooler is made of (not soft). It is to be used as a neck stretching aid. Please do not use this neck traction device as an ordinary pillow, do not use it more than 20 minutes or all night. Normally your neck may need 1-3 days to adapt to this neck pain relief pillow because it needs time to fit the corrector curvature.

Binding: Health and Beauty

Details: Cervical Neck Traction Pillow! A delightful and useful tool to have in your arsenal of self-care! Your neck is a crucial part of your body that supports your head and allows you to move it in different directions. However, with our sedentary lifestyles and constant use of technology, our neck muscles can become stiff and sore. This can lead to discomfort and even headaches. That's where a neck stretcher for neck pain comes in! By using this simple neck stretcher cervical traction device, you can gently stretch and strengthen your neck muscles, improving your posture and reducing tension. Not only will this help alleviate any pain or discomfort you may be feeling, but it will also leave you feeling relaxed and rejuvenated. If you want to feel your best and keep your neck in tip-top shape, a neck and shoulder stretcher is definitely worth considering. Your neck and your whole body will thank you!

Package Dimensions: 9.6 x 7.0 x 5.2 inches

Neck Shoulder Stretcher Relaxer, FSA and HSA Eligible, Cervical Traction Device Hump Corrector, Dowagers, Tech Neck, TMJ Pain Relief, Firm Foam, Cervical Spine Alignment, Chiropractic Pillow (Blue) Neck Shoulder Stretcher Relaxer, FSA and HSA Eligible, Cervical Traction Device Hump Corrector, Dowagers, Tech Neck, TMJ Pain Relief, Firm Foam, Cervical Spine Alignment, Chiropractic Pillow (Blue) Neck Shoulder Stretcher Relaxer, FSA and HSA Eligible, Cervical Traction Device Hump Corrector, Dowagers, Tech Neck, TMJ Pain Relief, Firm Foam, Cervical Spine Alignment, Chiropractic Pillow (Blue) Neck Shoulder Stretcher Relaxer, FSA and HSA Eligible, Cervical Traction Device Hump Corrector, Dowagers, Tech Neck, TMJ Pain Relief, Firm Foam, Cervical Spine Alignment, Chiropractic Pillow (Blue)

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

DESCRIPTION

Brand: YOGI GRIPS

Color: Blue

Features:

  • Keep Neck Pain Away - Relax your cervical spine and relieve neck pain in 8-10 minutes a day with our cervical neck pillow, which is expertly crafted with an excellent wave shape to provide a comfortable base that helps to align your neck, gently stretches, and restores your cervical spine!
  • FSA and HSA Eligible (Blue Only) - On Amazon, these items can be purchased with most FSAs (Flexible Spending Accounts) and HSAs (Health Savings Accounts). If you have a card, you can add it in checkout. You can also purchase these items using a different payment methods.
  • Effortless Neck and Shoulder Pain Relief - Featuring a contoured design that fits the natural C-curve of your neck, this cervical neck traction device helps to relieve pressure on your neck and shoulders, soothes away stiff neck, improves blood flow to your neck muscles, and is a perfect way to relax and rejuvenate after a long day at work!
  • Easy to Use - The Neck Posture Corrector is easy to use and incredibly comfortable. Simply lie down, place it on the back of the neck and close to the shoulders, bend your feet and place your hands in front of your head and let the pillow do the rest!
  • The product is as pictured. It is very firm, similar to the foam material a cooler is made of (not soft). It is to be used as a neck stretching aid. Please do not use this neck traction device as an ordinary pillow, do not use it more than 20 minutes or all night. Normally your neck may need 1-3 days to adapt to this neck pain relief pillow because it needs time to fit the corrector curvature.

Binding: Health and Beauty

Details: Cervical Neck Traction Pillow! A delightful and useful tool to have in your arsenal of self-care! Your neck is a crucial part of your body that supports your head and allows you to move it in different directions. However, with our sedentary lifestyles and constant use of technology, our neck muscles can become stiff and sore. This can lead to discomfort and even headaches. That's where a neck stretcher for neck pain comes in! By using this simple neck stretcher cervical traction device, you can gently stretch and strengthen your neck muscles, improving your posture and reducing tension. Not only will this help alleviate any pain or discomfort you may be feeling, but it will also leave you feeling relaxed and rejuvenated. If you want to feel your best and keep your neck in tip-top shape, a neck and shoulder stretcher is definitely worth considering. Your neck and your whole body will thank you!

Package Dimensions: 9.6 x 7.0 x 5.2 inches

SHIPPING DETAILS

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

RETURN & REFUND

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

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