Neck Massager with Heat, Shiatsu Back Neck and Shoulder Massager, Deep Tissue 4D Kneading Massage Relax Muscle Pain Relief, Use at Home, Office, Car- Best Gifts for Women Men Mom Dad (Blue)
Brand: WOQQW
Brand: WOQQW
Color: Blue
Features:
- đăCONTROL HEAT & STIMULATION TO YOUR NEEDSăThis shiatsu massager has 4 buttons for facilitated use. Regulate the heat to achieve the coziest massage ever depending on your needs. The clever bidirectional 3D kneading nodes ensure endless comfort and massaging pleasure. It has a built-in safety device that automatically shuts off after 15 minutes of use to prevent it from overheating
- đăHIGH QUALITY NECK MASSAGER ăThis Neck Massager with Heat is made of high-quality PU leather, and the massage activity area is made of soft, skin-friendly, breathable stretch fabric.It is made of high-grade durable materials and can be used for a long time.This massager also has a heating function that provides warm heat (113°F/45°C) that allows you to enjoy a softer and more comfortable massage experience
- đăFor Any Part of Your BodyăThe long yet not bulky design offers the freedom to apply our massager on any body part you desire: neck, back, legs, glutes, calves, thighs, shoulders, feet, toes, arms- wherever you feel tense, our massager will melt tightness & soreness away.It has an AC adapter (110-220V) and a car adapter (12V DC) ,can be used at home, office, traveling, road trip, camping
- đăPERFECT GIFT SHOULDER MASSAGERăIt is the best gift for father, mother, women, men, wife, husband, and all your loved ones. It is the perfect massage pillow gift for any holiday, birthday, Christmas, anniversary, Father's Day, Mother's Day, or other special occasions
- đăQUALITY WARRANTYă: We offer professional after-sales service for every neck and shoulder massager.If anything happens to this neck massager pillow within 3 years,please contact us directly,we will send you a replacement massage pillow at no cost to you.Customers' satisfaction is always the goal we have been pursuing
model number: neck massager with heat
Part Number: back massager
Details: Your exclusive masseur:
WOQQW Neck and Shoulder massager helps you save time and money. No more expenses from going to physical therapist or spas. For a fraction of the cost, you can receive countless
Master-level professional massage to relieve muscle soreness, relieve neck stiffness, eliminate persistent fatigue, and relax yourself after a long day of wor.
IN THE OFFICE
Who says work canât be a Enjoy life part of your day? The leather surface makes this massager the perfect accessory for your office chair.
AT HOME
Lean back into luxury. Because rest is a good thing. Simply place the massager where you want it, and let it work its magic.
IN THE CAR
Take your Neck massager with you anywhere you go. You can also charge it using our universal car adapter!
FEATURES:
8 soft, flexible massage heads with built-in optional heating
Built-in over-heating prevention mechanism
Massager head can be directed clockwise or counter-clockwise as you prefer
Specially designed for neck, shoulder and back massage
Portable and easy to operate
12V DC power supply makes it safe in the home or car
Automatic timer: automatically powers down after each cycle (15 minutes)
Automatic transfer Clockwise and Counterclockwise (1 minute)
WOQQW Massagers for Neck and Back include: 1x Shiatsu 3D Kneading massager 1x Car adapter (12V DC) 1x AC adapter (110-220V ) 1x Ownerâs manual
Package Dimensions: 16.0 x 9.2 x 7.3 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM itâll be processed the next business day.Â
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
Â
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customerâs responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
â If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
â If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customerâs own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customerâs responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: WOQQW
Color: Blue
Features:
- đăCONTROL HEAT & STIMULATION TO YOUR NEEDSăThis shiatsu massager has 4 buttons for facilitated use. Regulate the heat to achieve the coziest massage ever depending on your needs. The clever bidirectional 3D kneading nodes ensure endless comfort and massaging pleasure. It has a built-in safety device that automatically shuts off after 15 minutes of use to prevent it from overheating
- đăHIGH QUALITY NECK MASSAGER ăThis Neck Massager with Heat is made of high-quality PU leather, and the massage activity area is made of soft, skin-friendly, breathable stretch fabric.It is made of high-grade durable materials and can be used for a long time.This massager also has a heating function that provides warm heat (113°F/45°C) that allows you to enjoy a softer and more comfortable massage experience
- đăFor Any Part of Your BodyăThe long yet not bulky design offers the freedom to apply our massager on any body part you desire: neck, back, legs, glutes, calves, thighs, shoulders, feet, toes, arms- wherever you feel tense, our massager will melt tightness & soreness away.It has an AC adapter (110-220V) and a car adapter (12V DC) ,can be used at home, office, traveling, road trip, camping
- đăPERFECT GIFT SHOULDER MASSAGERăIt is the best gift for father, mother, women, men, wife, husband, and all your loved ones. It is the perfect massage pillow gift for any holiday, birthday, Christmas, anniversary, Father's Day, Mother's Day, or other special occasions
- đăQUALITY WARRANTYă: We offer professional after-sales service for every neck and shoulder massager.If anything happens to this neck massager pillow within 3 years,please contact us directly,we will send you a replacement massage pillow at no cost to you.Customers' satisfaction is always the goal we have been pursuing
model number: neck massager with heat
Part Number: back massager
Details: Your exclusive masseur:
WOQQW Neck and Shoulder massager helps you save time and money. No more expenses from going to physical therapist or spas. For a fraction of the cost, you can receive countless
Master-level professional massage to relieve muscle soreness, relieve neck stiffness, eliminate persistent fatigue, and relax yourself after a long day of wor.
IN THE OFFICE
Who says work canât be a Enjoy life part of your day? The leather surface makes this massager the perfect accessory for your office chair.
AT HOME
Lean back into luxury. Because rest is a good thing. Simply place the massager where you want it, and let it work its magic.
IN THE CAR
Take your Neck massager with you anywhere you go. You can also charge it using our universal car adapter!
FEATURES:
8 soft, flexible massage heads with built-in optional heating
Built-in over-heating prevention mechanism
Massager head can be directed clockwise or counter-clockwise as you prefer
Specially designed for neck, shoulder and back massage
Portable and easy to operate
12V DC power supply makes it safe in the home or car
Automatic timer: automatically powers down after each cycle (15 minutes)
Automatic transfer Clockwise and Counterclockwise (1 minute)
WOQQW Massagers for Neck and Back include: 1x Shiatsu 3D Kneading massager 1x Car adapter (12V DC) 1x AC adapter (110-220V ) 1x Ownerâs manual
Package Dimensions: 16.0 x 9.2 x 7.3 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM itâll be processed the next business day.Â
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
Â
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customerâs responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
â If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
â If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customerâs own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customerâs responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
