Neck Massager with Heat, Shiatsu Back Neck and Shoulder Massager, Deep Tissue 4D Kneading Massage Relax Muscle Pain Relief, Use at Home, Office, Car- Best Gifts for Women Men Mom Dad (Blue)
👐【CONTROL HEAT & STIMULATION TO YOUR NEEDS】This shiatsu massager has 4 buttons for facilitated use. Regulate the heat to achieve the coziest massage ever depending on your needs. The clever bidirectional 3D kneading nodes ensure endless comfort and massaging pleasure. It has a built-in safety device that automatically shuts off after 15 minutes of use to prevent it from overheating
👐【HIGH QUALITY NECK MASSAGER 】This Neck Massager with Heat is made of high-quality PU leather, and the massage activity area is made of soft, skin-friendly, breathable stretch fabric.It is made of high-grade durable materials and can be used for a long time.This massager also has a heating function that provides warm heat (113°F/45°C) that allows you to enjoy a softer and more comfortable massage experience
👐【For Any Part of Your Body】The long yet not bulky design offers the freedom to apply our massager on any body part you desire: neck, back, legs, glutes, calves, thighs, shoulders, feet, toes, arms- wherever you feel tense, our massager will melt tightness & soreness away.It has an AC adapter (110-220V) and a car adapter (12V DC) ,can be used at home, office, traveling, road trip, camping
👐【PERFECT GIFT SHOULDER MASSAGER】It is the best gift for father, mother, women, men, wife, husband, and all your loved ones. It is the perfect massage pillow gift for any holiday, birthday, Christmas, anniversary, Father's Day, Mother's Day, or other special occasions
👐【QUALITY WARRANTY】: We offer professional after-sales service for every neck and shoulder massager.If anything happens to this neck massager pillow within 3 years,please contact us directly,we will send you a replacement massage pillow at no cost to you.Customers' satisfaction is always the goal we have been pursuing
model number: neck massager with heat
Part Number: back massager
Details: Your exclusive masseur:
WOQQW Neck and Shoulder massager helps you save time and money. No more expenses from going to physical therapist or spas. For a fraction of the cost, you can receive countless
Master-level professional massage to relieve muscle soreness, relieve neck stiffness, eliminate persistent fatigue, and relax yourself after a long day of wor.
IN THE OFFICE
Who says work can’t be a Enjoy life part of your day? The leather surface makes this massager the perfect accessory for your office chair.
AT HOME
Lean back into luxury. Because rest is a good thing. Simply place the massager where you want it, and let it work its magic.
IN THE CAR
Take your Neck massager with you anywhere you go. You can also charge it using our universal car adapter!
FEATURES:
8 soft, flexible massage heads with built-in optional heating
Built-in over-heating prevention mechanism
Massager head can be directed clockwise or counter-clockwise as you prefer
Specially designed for neck, shoulder and back massage
Portable and easy to operate
12V DC power supply makes it safe in the home or car
Automatic timer: automatically powers down after each cycle (15 minutes)
Automatic transfer Clockwise and Counterclockwise (1 minute)
WOQQW Massagers for Neck and Back include: 1x Shiatsu 3D Kneading massager 1x Car adapter (12V DC) 1x AC adapter (110-220V ) 1x Owner’s manual
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
