MIKRALE Heating Pad for Back, Neck and Shoulder Pain Relief, Electric Heat Pads for Cramps with 6 Heat Settings, Auto Shut-Off, Moist Dry Heat Options, Machine Washable, 12" x 24", Gifts for Women Men
Brand: MIKRALE
Brand: MIKRALE
Color: Green
Features:
- Quick Heating and Time Setting: The heating pad is equipped with 6 heating settings (104℉-150℉) and 4 timer settings (from 30 to 120 minutes), you can customize the temperature and usage time you need. You can feel the heat in seconds, so you can quickly enjoy the relaxation of a hot compress. Electric heating pads come with an auto-shutoff setting after two hours, in case you fall asleep or forget to turn it off
- Extra Large Size Heating Pad Gifts: The size of the heating pad is important. 12" x 24" heating pad covers areas of your body when you have back pain, stiff neck or sore muscles. Muscle spasms, joint pain, and stiffness in your back can limit mobility and interfere with physical activities. Heat therapy can relieve arthritis and muscle soreness. Now, you don’t have to head outdoors for relief. Heating pads have made it easier and convenient to use heat therapy
- Pain Relief Heating Pad Gifts: No one likes cramps, back and neck pain or sore muscles. Fortunately, MIKRALE heating pad can help ease your suffering by relaxing and even optimizing muscles. MIKRALE heating pad don’t require much more than an outlet and take up a little space to work for you. Heating pads can be a convenient way to enhance circulation and relieve aches and muscle stiffness. For deeper pain relief, you can spray the cover with water and reap the benefits of moist heat
- Heating Pad for Whole Body: If you’re looking for a versatile heating pad that you can use on your shoulders, back, abdomen or elsewhere on your body, MIKRALE heating pad will get the job done. The heating pad features super soft crystal flannel that'll feel like a blanket on your skin. This heating pad includes a nine-foot cord, so you can use it on the couch or in bed without struggling to find an outlet that's close enough
- Christmas Gifts for Men and Women: The heating pad works for sore muscles or spasms. Heat brings more blood flow to the area, loosens up soft tissues that may be tight, and can allow for improved mobility. The heating pad features a classic and stylish striped design, a unique gift for both men and women. If you need any help for the heating pad, please contact us, and we will provide you with professional after-sales service. Thank you again for choosing MIKRALE heating pad.
Part Number: XXH-01
Details: MIKRALE heating pads provide excellent coverage for large muscle groups and provide soothing heat therapy for muscle pain and joint pain.
12 x 24" Soft Striped Flannel Heating Pad helps relieve muscle tension and soreness. Heating pad features 6 heat settings l(104°F/112°F/119°F/126°F/133°F/140 °F) and 4 time settings (30/60/90/120min), for safe use of the heating pad, there is also a 2-hour automatic shutdown system added.
MIKRALE heating pads are easy to use and the manual controller with LED display are ergonomically designed so you can easily customize the heating even in the dark. The MIKRALE heating pad comes with a 9-foot power cord that you can use anywhere there is an outlet.
With optional moist and dry heat treatment, you can provide deep, penetrating relief of joint pain and muscle pain simply by spraying the fabric with water. The heating pad is fully machine washable, you just need to disconnect the controller and it's easy to care for!
A few important safety measures before using heat therapy: First, start on the lowest level and gradually increase the heat intensity. Second, never apply a heating pad directly to your skin.
Package Dimensions: 11.9 x 3.7 x 3.7 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: MIKRALE
Color: Green
Features:
- Quick Heating and Time Setting: The heating pad is equipped with 6 heating settings (104℉-150℉) and 4 timer settings (from 30 to 120 minutes), you can customize the temperature and usage time you need. You can feel the heat in seconds, so you can quickly enjoy the relaxation of a hot compress. Electric heating pads come with an auto-shutoff setting after two hours, in case you fall asleep or forget to turn it off
- Extra Large Size Heating Pad Gifts: The size of the heating pad is important. 12" x 24" heating pad covers areas of your body when you have back pain, stiff neck or sore muscles. Muscle spasms, joint pain, and stiffness in your back can limit mobility and interfere with physical activities. Heat therapy can relieve arthritis and muscle soreness. Now, you don’t have to head outdoors for relief. Heating pads have made it easier and convenient to use heat therapy
- Pain Relief Heating Pad Gifts: No one likes cramps, back and neck pain or sore muscles. Fortunately, MIKRALE heating pad can help ease your suffering by relaxing and even optimizing muscles. MIKRALE heating pad don’t require much more than an outlet and take up a little space to work for you. Heating pads can be a convenient way to enhance circulation and relieve aches and muscle stiffness. For deeper pain relief, you can spray the cover with water and reap the benefits of moist heat
- Heating Pad for Whole Body: If you’re looking for a versatile heating pad that you can use on your shoulders, back, abdomen or elsewhere on your body, MIKRALE heating pad will get the job done. The heating pad features super soft crystal flannel that'll feel like a blanket on your skin. This heating pad includes a nine-foot cord, so you can use it on the couch or in bed without struggling to find an outlet that's close enough
- Christmas Gifts for Men and Women: The heating pad works for sore muscles or spasms. Heat brings more blood flow to the area, loosens up soft tissues that may be tight, and can allow for improved mobility. The heating pad features a classic and stylish striped design, a unique gift for both men and women. If you need any help for the heating pad, please contact us, and we will provide you with professional after-sales service. Thank you again for choosing MIKRALE heating pad.
Part Number: XXH-01
Details: MIKRALE heating pads provide excellent coverage for large muscle groups and provide soothing heat therapy for muscle pain and joint pain.
12 x 24" Soft Striped Flannel Heating Pad helps relieve muscle tension and soreness. Heating pad features 6 heat settings l(104°F/112°F/119°F/126°F/133°F/140 °F) and 4 time settings (30/60/90/120min), for safe use of the heating pad, there is also a 2-hour automatic shutdown system added.
MIKRALE heating pads are easy to use and the manual controller with LED display are ergonomically designed so you can easily customize the heating even in the dark. The MIKRALE heating pad comes with a 9-foot power cord that you can use anywhere there is an outlet.
With optional moist and dry heat treatment, you can provide deep, penetrating relief of joint pain and muscle pain simply by spraying the fabric with water. The heating pad is fully machine washable, you just need to disconnect the controller and it's easy to care for!
A few important safety measures before using heat therapy: First, start on the lowest level and gradually increase the heat intensity. Second, never apply a heating pad directly to your skin.
Package Dimensions: 11.9 x 3.7 x 3.7 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
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