'MIDOG Dog Cones for Large Dogs, Cone for Dogs After Surgery, Soft Protective Recovery Donut Collar for Dogs to Prevent Touching Stitches, Wounds, and Rashes, Does Not Block Vision E-Collar. -Red,M
Brand: MIDOG
Brand: MIDOG
Color: DonutPink
Features:
- 【DOG CONES FOR MEDIUM DOGS】：This inflatable dog donut collar is a perfect cone for dogs after surgery. Size M dog cone collar, neck circumference 11”-14”. Measure the size of the pet's everyday collar, and get a more suitable pet inflatable collar, especially recommended Rottweiler, German shepherd dog, Saint Bernard Dog, Boxer, etc.
- 【POST-OPERATIVE PETS CAN RECOVER FASTER】: The alternative cone for dogs can prevent pets from licking wounds, sutures, especially rashes or after surgery, and allow your pet to eat, drink, and sleep normally, which is good for recovery. Soft cones for dogs after surgery keeps your dog comfortable, and can even act as a neck pillow that helps him/her fall asleep quickly and forget the pain of the wound.
- 【NON-STICK PET HAIR AND EASY-TO-CLEAN MATERIAL】：The outside of the dog cone is comfortable and breathable polyester fabric, pet hair will not stay on it, inside is environmental PVC material, and it is very easy to clean.
- 【ADJUSTABLE STRAP BUCKLE AND EASY TO STORE】： Durable and stable metal buckle connection, can be adjusted to a perfect size for your dog. The inflatable design allows you to deflate it so you can store it when you do not use it.
- 【COMPANY YOU CAN TRUST】Our company believes in attention to detail and traditional craftsmanship. We have been making high-quality dog donut cones since 2019, and have a wide range of other products for your pup. WARM PROMPT - Due to differences in dog breeds, body sizes, and growing environments, this comfortable dog cone may not be suitable for dogs with long noses, long legs, long tails, and long bodies.
model number: 102
Part Number: MD-102N-ReDonuts-M
Details: ★MIDOG Pet Inflatable Collar Give Your Pet Better Care★ ◎Material: PVC+Breathable polyester ◎Adjustable: adjustable design, more suitable for pet neck size, pets can recover better. ◎Soft and comfortable: soft and comfortable inflatable collar is perfect for pets to recover after surgery, and will not mark or scratch your furniture. ◎Easy to clean and store: breathable polyester material, pet hair will not stick to it and easy to clean, the inflatable design allow you to deflate it so you can store when you do not use it or travel. ◎Lightweight: inflatable design will not put a lot of pressure on the dog's neck, allowing dogs to eat, drink, play, sleep. How to use ? 1. Inflate the collar via air valve, please pull the zipper before inflating, inflate until it feels 80% full.(when deflated, please pinch the inflation valve port so deflate faster.) 2. Fix the everyday collar to the pet,fasten the inflatable collar and adjust the buckle to the most suitable size Warm tips: 1. You can use the air pump to inflate the dog cone, which may take you a little time. Please be patient. 2. Do not let the pet bite. Biting things is the nature of dogs and cats, so requires you to supervise and teach them. 3. In order to give the pet more comfortable experience and prolong the product using life, we suggest you inflate it 80% full but not complete full. 4. If you find the dog cone is too large for your dog and easy to fall off, we suggest that put on your usual dog collar first, then put on this dog cone, it have three straps to fix the dog collar, so as to prevent the cone from falling off. 5. In order for the pet to recover as soon as possible, we suggest that you check the usage regularly ,and keep the collar clean. Product packaging 1 * Pet inflatable collar 1 * Product instructions
Package Dimensions: 8.3 x 5.5 x 1.8 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: MIDOG
Color: DonutPink
Features:
- 【DOG CONES FOR MEDIUM DOGS】：This inflatable dog donut collar is a perfect cone for dogs after surgery. Size M dog cone collar, neck circumference 11”-14”. Measure the size of the pet's everyday collar, and get a more suitable pet inflatable collar, especially recommended Rottweiler, German shepherd dog, Saint Bernard Dog, Boxer, etc.
- 【POST-OPERATIVE PETS CAN RECOVER FASTER】: The alternative cone for dogs can prevent pets from licking wounds, sutures, especially rashes or after surgery, and allow your pet to eat, drink, and sleep normally, which is good for recovery. Soft cones for dogs after surgery keeps your dog comfortable, and can even act as a neck pillow that helps him/her fall asleep quickly and forget the pain of the wound.
- 【NON-STICK PET HAIR AND EASY-TO-CLEAN MATERIAL】：The outside of the dog cone is comfortable and breathable polyester fabric, pet hair will not stay on it, inside is environmental PVC material, and it is very easy to clean.
- 【ADJUSTABLE STRAP BUCKLE AND EASY TO STORE】： Durable and stable metal buckle connection, can be adjusted to a perfect size for your dog. The inflatable design allows you to deflate it so you can store it when you do not use it.
- 【COMPANY YOU CAN TRUST】Our company believes in attention to detail and traditional craftsmanship. We have been making high-quality dog donut cones since 2019, and have a wide range of other products for your pup. WARM PROMPT - Due to differences in dog breeds, body sizes, and growing environments, this comfortable dog cone may not be suitable for dogs with long noses, long legs, long tails, and long bodies.
model number: 102
Part Number: MD-102N-ReDonuts-M
Details: ★MIDOG Pet Inflatable Collar Give Your Pet Better Care★ ◎Material: PVC+Breathable polyester ◎Adjustable: adjustable design, more suitable for pet neck size, pets can recover better. ◎Soft and comfortable: soft and comfortable inflatable collar is perfect for pets to recover after surgery, and will not mark or scratch your furniture. ◎Easy to clean and store: breathable polyester material, pet hair will not stick to it and easy to clean, the inflatable design allow you to deflate it so you can store when you do not use it or travel. ◎Lightweight: inflatable design will not put a lot of pressure on the dog's neck, allowing dogs to eat, drink, play, sleep. How to use ? 1. Inflate the collar via air valve, please pull the zipper before inflating, inflate until it feels 80% full.(when deflated, please pinch the inflation valve port so deflate faster.) 2. Fix the everyday collar to the pet,fasten the inflatable collar and adjust the buckle to the most suitable size Warm tips: 1. You can use the air pump to inflate the dog cone, which may take you a little time. Please be patient. 2. Do not let the pet bite. Biting things is the nature of dogs and cats, so requires you to supervise and teach them. 3. In order to give the pet more comfortable experience and prolong the product using life, we suggest you inflate it 80% full but not complete full. 4. If you find the dog cone is too large for your dog and easy to fall off, we suggest that put on your usual dog collar first, then put on this dog cone, it have three straps to fix the dog collar, so as to prevent the cone from falling off. 5. In order for the pet to recover as soon as possible, we suggest that you check the usage regularly ,and keep the collar clean. Product packaging 1 * Pet inflatable collar 1 * Product instructions
Package Dimensions: 8.3 x 5.5 x 1.8 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
