Longering 6PCS Orthopedic Bed Wedge Pillow Set for Sleeping - Memory Foam Wedge Pillows for After Surgery for Heartburn & Acid Reflux & Snoring&Neck Back and Leg Pain Relief - with Washable Cover
Brand: Longering
Brand: Longering
Color: 6pcs-white Grey
Features:
- 【Premium Foam, Soft and Supportive】: Longering is committed to creating the most effective 23.5 inches 6PCS Orthopedic wedge pillow . We have selected 35D high density premium foam that is soft and firm enough to provide excellent support and comfort for your body. The wedge pillows for after surgery maintains excellent resilience over traditional 25D foam and retains its shape after long periods of use
- 【Multi-Directional Support Pillow for Pain Relief】: Longering's differently oriented bed wedge pillows are designed to follow scientific ergonomics, and can be placed at the height you need to provide exceptionally comfortable sitting or reading postures,relieve back, hip and knee pain, and help to alleviate the discomfort associated with swollen feet and aching ankles, so you'll forget about the aches and pains of arthritis in no time at all.
- 【New Upgraded Non-Slip Design】: Our wedge pillow for sleeping has 12 combinations, which can be used in any combination to meet the personalized requirements of different people's sleeping positions and needs. At the same time, the side sewing of the same color long foldable velcro, wider than the same type of products on the market, and the base part of the non-slip fabric taken to improve its solidity and safety.
- 【Removable Machine Washable Pillow Cover】: Our Wedge pillow set is made of high quality jacquard air layer, which is soft and skin-friendly, breathable, and will keep you comfortable even after long time use. The wedge pillow is designed with Velcro in many places, which not only holds the pillow cover in place, but also provides unlimited combination changes. With hidden zipper design, you can smoothly remove the pillow cover for cleaning, hand wash or machine washable
- 【High Quality After-Sales Service】: If you encounter any problems when using the memory foam wedge pillow, we can reply you within 24 hours and provide personalized solutions. NOTE: Longering wedge pillows are vacuum packed for optimal transportation, it is recommended to let wedge pillow for sleep apnea unfold for 24-48 hours to fully expand back to its original shape.
Part Number: DFGH23
Details: Longering has designed the most effective sleeping wedge pillow for adults for you to simultaneously provide firm support and comfort to the back, head, legs, knees and shoulders to promote breathing, and reduce snoring and heartburn. It can reduce knee pain, back pain, shoulder pain. If you are looking for a great gift that will improve your life, then you will love our 35D wedge pillow post surgery.100% adjustable design fits women and men of all heights, washable high quality jacquard air layer pillow cover makes your skin feel smooth, upgraded and widened Velcro and non-slip fabric design of the base enhances the safety of product usage.
Package Dimensions: 14.5 x 12.0 x 8.0 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Longering
Color: 6pcs-white Grey
Features:
- 【Premium Foam, Soft and Supportive】: Longering is committed to creating the most effective 23.5 inches 6PCS Orthopedic wedge pillow . We have selected 35D high density premium foam that is soft and firm enough to provide excellent support and comfort for your body. The wedge pillows for after surgery maintains excellent resilience over traditional 25D foam and retains its shape after long periods of use
- 【Multi-Directional Support Pillow for Pain Relief】: Longering's differently oriented bed wedge pillows are designed to follow scientific ergonomics, and can be placed at the height you need to provide exceptionally comfortable sitting or reading postures,relieve back, hip and knee pain, and help to alleviate the discomfort associated with swollen feet and aching ankles, so you'll forget about the aches and pains of arthritis in no time at all.
- 【New Upgraded Non-Slip Design】: Our wedge pillow for sleeping has 12 combinations, which can be used in any combination to meet the personalized requirements of different people's sleeping positions and needs. At the same time, the side sewing of the same color long foldable velcro, wider than the same type of products on the market, and the base part of the non-slip fabric taken to improve its solidity and safety.
- 【Removable Machine Washable Pillow Cover】: Our Wedge pillow set is made of high quality jacquard air layer, which is soft and skin-friendly, breathable, and will keep you comfortable even after long time use. The wedge pillow is designed with Velcro in many places, which not only holds the pillow cover in place, but also provides unlimited combination changes. With hidden zipper design, you can smoothly remove the pillow cover for cleaning, hand wash or machine washable
- 【High Quality After-Sales Service】: If you encounter any problems when using the memory foam wedge pillow, we can reply you within 24 hours and provide personalized solutions. NOTE: Longering wedge pillows are vacuum packed for optimal transportation, it is recommended to let wedge pillow for sleep apnea unfold for 24-48 hours to fully expand back to its original shape.
Part Number: DFGH23
Details: Longering has designed the most effective sleeping wedge pillow for adults for you to simultaneously provide firm support and comfort to the back, head, legs, knees and shoulders to promote breathing, and reduce snoring and heartburn. It can reduce knee pain, back pain, shoulder pain. If you are looking for a great gift that will improve your life, then you will love our 35D wedge pillow post surgery.100% adjustable design fits women and men of all heights, washable high quality jacquard air layer pillow cover makes your skin feel smooth, upgraded and widened Velcro and non-slip fabric design of the base enhances the safety of product usage.
Package Dimensions: 14.5 x 12.0 x 8.0 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
