Longering 3 PCS Upgraded Bed Wedge Pillow for Sleeping - 35D Post Surgery Pillow for Back Leg Pain Relief - 22" Wide Adjustable Triangle Wedge Pillow Set for Acid Reflux & GERD & Snoring(white grey)
【35D High-Density Foam, Soft and Supportive】: This 22'' wide wedge pillows for after surgery is made of high-density memory foam, which is not easy to deform and has a long service life compared to the traditional 25D foam material. Also soft and supportive, post surgery pillow fits the body curve perfectly and is able to disperse evenly according to the weight and pressure of the body, helping to reduce pressure and relieve fatigue in all areas.
【Multi-Directional Support Pillow for Pain Relief】: Longering designed this orthopedic wedge pillow to relieve discomfort and is the perfect aid for post-surgical recovery. This bed wedge pillow can be used in multiple areas of the head, neck, back or legs to provide firm support and comfort as a body positioner. Our Wedge Bed Pillow Set relieves shoulder and neck pain, leg and back pain, promotes breathing, and reduces snoring and heartburn.
【New Upgraded Non-Slip Design】: The 22 inches width of our 3PCS wedge bed pillow set is wider than other similar products, which can meet the personalized requirements of different people's sleeping positions and needs, and can be used in any combination. At the same time, the same color wider long foldable velcro is sewn on the side, and the base part of the sleep wedges for adults is made of non-slip fabric, which improves its stability and safety.
【Removable Machine Washable Pillow Cover】: Our Wedge pillow set is made of high quality jacquard air layer, which is soft and skin-friendly, breathable, and will keep you comfortable even after long time use. The wedge pillow is designed with Velcro in many places, which not only holds the pillow cover in place, but also provides unlimited combination changes. With hidden zipper design, you can smoothly remove the pillow cover for cleaning, hand wash or machine washable
【High Quality After-Sales Service】: If you encounter any problems when using the memory foam wedge pillow, we can reply you within 24 hours and provide personalized solutions. NOTE: Longering wedge pillows are vacuum packed for optimal transportation, it is recommended to let it unfold for 24-48 hours to fully expand back to its original shape.
Binding: Kitchen
Part Number: DFGH24
Details: Longering has designed the most effective sleep wedge pillow for you to simultaneously provide firm support and comfort to the back, head, legs, knees and shoulders to promote breathing, and reduce snoring and heartburn. It can reduce knee pain, back pain, shoulder pain. If you are looking for a great gift that will improve your life, then you will love our 35D foam wedge pillow post surgery.100% adjustable design fits women and men of all heights, washable high quality jacquard air layer pillow cover makes your skin feel smooth, upgraded and widened Velcro and non-slip fabric design of the base enhances the safety of product usage
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
