Features: "Hair dyeing with Balán Rose cream shampoo" - Balán Rose KURO cream shampoo, infused with Tanba black soybeans, dyes your hair at the nano level. Content volume: 400g per bottle. 【Three Features】Contains 12 types of organic ingredients, free from oxidative dyes, and formulated without four additives: Sodium Lauryl Sulfate/Sodium Laureth Sulfate, silicones, parabens, and oxidative dyes. This product balances the benefits of balancing rose with the role of gray hair dye. "One book, seven roles!" Shampoo, conditioner, treatment, damage care, scalp care, gray hair dye, color retention support (Color: Natural Brown) 【KURO Cream Shampoo - Positive Spiral】 1. Wash with cream 2. Improve scalp environment 3. Gently dye gray hair 4. Prevent dryness with hydration 5. Support color retention with shine coating 6. Fragrance care Various extracts contained: Extracts from Tanba black soybeans: anthocyanins, isoflavones, lecithin, choline, protein, dietary fiber, minerals, vitamins, and other extracts included in KURO cream shampoo: Miishi kombu extract from Hidaka, Hokkaido, fulvic acid, houttuynia extract, tea distillate extract, kaki tannin, damask rose flower oil, hydrolyzed keratin, crosspolymer, sunflower seed oil, rosemary leaf oil, scented geranium oil, lavender oil, baobab seed oil, argania spinosa kernel oil, licorice root extract, senburi extract, golden root extract, St. John's wort flower/stem/leaf extract, pomegranate peel extract, calendula flower extract, hydrolyzed soybean extract, damask rose flower extract, lavender flower extract, rosemary leaf extract, hibiscus flower extract, jojoba extract.
Details: Product Description Nano-dyed Balan Rose KURO Cream Shampoo [Color: Natural Brown] [7 Functions in One: Shampoo, Conditioner, Gray Hair Hair Mousse, Treatment, Damage Care, Scalp Care, Color Retention Support] How to Use: Rinse the scalp and hair thoroughly with lukewarm water and remove excess moisture. Take an appropriate amount and, while washing, massage it into your scalp, blending it towards the tips of your hair. Please apply more generously to the areas where you are concerned about gray hair. After letting it sit for about 10 minutes, rinse thoroughly until the water runs clear and no color comes out. If gray hair is prominent, using a shower cap or wrap for about 20 to 30 minutes can help the color set more easily. (Usage guidelines: Short hair... 2 ping pong balls worth, Medium hair... 3 ping pong balls worth, Long hair... 4 ping pong balls worth) *Please note that the dyeing mechanism and usage method differ from conventional hair color, so be sure to read the instructions carefully. *Please read the usage instructions carefully before use and use it correctly.* We recommend that individuals with allergies or sensitive skin conduct a patch test before use. Safety Warning: Please use with caution and pay close attention to any abnormalities in your skin. ●Please do not use if there are any abnormalities such as cuts, swellings, or rashes on the skin. ●If you experience any abnormalities such as redness, swelling, itching, irritation, discoloration (like white spots), or darkening during or after use, it is recommended to discontinue use and consult a dermatologist or a specialist. If it comes into contact with your eyes, please rinse immediately. ●Please make sure to securely close the lid after use. ●Please do not store in places exposed to direct sunlight or in extremely high or low temperatures. ●Please store out of reach of children. If the color gets between your hands or nails, it may be difficult to remove, so please wash it off immediately. If it comes into contact with your body, please wash it off immediately. If rinsing is insufficient, colors may fade due to sweat or rain, and may transfer to clothing, towels, or pillowcases, so please be careful. If any color gets on the bathroom or washbasin, please rinse it off immediately. ●Please be careful as it cannot be removed once it gets on clothes or fabric. Using hair growth products or styling agents may cause color fading. ●Please do not use it on any part of the body other than the hair. ●Please do not put the contents back into the container once they have been taken out. Please refrain from using it in public baths and similar places, as it may cause inconvenience to those around you due to dirt and other factors.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
