🔒 𝗨𝗣𝗚𝗥𝗔𝗗𝗘 𝗙𝗢𝗥 𝗕𝗘𝗦𝗧 𝗗𝗨𝗥𝗔𝗕𝗜𝗟𝗜𝗧𝗬 - No more air leaks with our upgraded camping pillow! Unlike most inflatable pillows with only a thin TPU layer under the fabric, our air pillow comes with a separate bladder made from thickened TPU material and prevents air leaks effectively. We have performed nearly 1,000 quality checks before shipment and assure you a 100% SATISFACTION GUARANTEE once our pillow does not live up to your expectations.
😴 𝗨𝗣𝗚𝗥𝗔𝗗𝗘 𝘄𝗶𝘁𝗵 𝗥𝗘𝗠𝗢𝗩𝗔𝗕𝗟𝗘, 𝗪𝗔𝗦𝗛𝗔𝗕𝗟𝗘 𝗖𝗢𝗩𝗘𝗥 – More comfortable and more hygienic with cover. The skin-friendly outer surface is made of breathable cotton and ensures a super soft touch, while the inner woven polyester layer adds extra comfort to your sweet dreams and reduces annoying noise while turning over. The pillow case could be simply removed and washed for easy care.
😊 𝗨𝗣𝗚𝗥𝗔𝗗𝗘 𝗙𝗢𝗥 𝗬𝗢𝗨𝗥 𝗠𝗔𝗫𝗜𝗠𝗜𝗭𝗘𝗗 𝗖𝗢𝗠𝗙𝗢𝗥𝗧 - Our blow-up pillow ensures your ultimate comfort. For either back or side sleeping, you are offered sufficient neck support thanks to the enhanced pillow height and unique ergonomic design that perfectly fits your neck. Pillow firmness through valve adjustable to fit your preferences. Our ergonomic pillow also serves as a lumbar pillow and helps alleviate back pain due to long travel or work time.
✨ 𝗗𝗘𝗧𝗔𝗜𝗟𝗦 𝗗𝗘𝗦𝗜𝗚𝗡𝗘𝗗 𝗙𝗢𝗥 𝗬𝗢𝗨𝗥 𝗖𝗢𝗡𝗩𝗘𝗡𝗜𝗘𝗡𝗖𝗘 - With unique ONE-CLICK VALVE, our travel pillow is fully inflated in only a few breaths. Simply click the button and the valve lets air in, without losing air when you take another breath. Click the button again and the hiking pillow deflates just in seconds. Enjoy your sound sleep through night thanks to the DETACHABLE ELASTIC STRAP on the back of pillow which keeps your backpacking pillow in place on e.g. sleeping pads.
🎒 𝗦𝗜𝗠𝗣𝗟𝗜𝗙𝗬 𝗬𝗢𝗨𝗥 𝗣𝗔𝗖𝗞𝗔𝗚𝗘 𝗜𝗡 𝗦𝗣𝗔𝗖𝗘 𝗔𝗡𝗗 𝗪𝗘𝗜𝗚𝗛𝗧 - Simplify your package while traveling, camping or on your business trips with our ultralight portable neck pillow. Thanks to the lightweight and compact design, our neck cushion packs down to just the size of a soda can and is easy to bring with.
model number: 1038-A2
Part Number: C038-2
Details: Super Soft Pillow Cover More comfort and less noise. Our camping pillow comes with a removable, washable pillow cover with a skin-friendly surface made of breathable cotton and a soft inner layer made of woven polyester. Enjoy the ultimate comfort as in your own bed with our upgraded pillow. Separate TPU Bladder No more air leaks. In order to prevent air leaks and achieve better durability, we have improved our pillow with a separate bladder made of thickened TPU material and performed hundreds of quality checks before shipment. Ensure yourself a reliable travel companion with our inflatable pillow. Upgraded Ergonomic Design Our pillow is designed to perfectly fit your neck and hit just the right spot to relieve the pressure of your neck. With enhanced pillow height of 4.7”, our pillow offers better support than similar pillows and is suitable for multiple positions. Pillow height is adjustable through one-click valve to meet all your satisfaction. Easy Valve Our pillow is fully inflated in only a few breaths thanks to the one-click valve. Simply click the button and the valve lets air in, without losing air when you take another breath. Click the button again and the pillow deflates just in seconds. Detachable Elastic Strap Enjoy your sweet dreams through night without waking to reposition the pillow thanks to the detachable elastic strap on the back of pillow which keeps your pillow in place on e.g. sleeping pads. Compact and Lightweight Thanks to the lightweight and compact design, our pillow packs down to just the size of a soda can and is easy to bring with. Specification Size: 17.3”x12.2”x4.7” Package Size: 3”x3”x5” Weight: 5.6 oz
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
