Shipping to USA, Canada and Mexico from US Warehouse

Heating Pad for Back & Cramps Relief,Electric Heat Pad Fast Heat,6 Level Heat Setting,3 Level Timming,Auto Shut Off, Machine Washable,Suitable for Back,Neck,Abdomen Pain Relief (Light Grey, 12''×24'')

Brand: Mlivrom

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$36.49
Free shipping in US over $89 (Arrives: Wed, Dec 18 - Mon, Dec 23)

Brand: Mlivrom

Color: Light Grey

Features:

  • Effective Pain & Cramps Relief:The heating pad has the latest and most sophisticated heating technology, which can feel the temperature rise in a short time after opening and start working quickly.Studies have shown that heat packs are effective in relieving pain, soothing post-exercise fatigue, and effectively relieving spasms and relaxing muscles.This is a physical way to achieve pain relief that is more reassuring, safer without other interventions.
  • Skin-friendly Fabric & Wide coverage: Electric heating pad made of high-quality flannel, soft material and better insulation effects.The outside is made of skin-friendly super microplush that fits your body perfectly, giving you a cozy, warm feeling even without turning it on.Ergonomic size can provide you with greater coverage for the back, shoulders, abdomen, legs, knees, etc. can be well-fitted for use.(In addition, we have a complimentary product storage bag, use, storage more easily)
  • 6-level Heating & 3 Timer Settings: Portable heating pad with large digital backlit LCD display controller, can adjust the temperature easily with 6 temperature setting ranging from 104-140℉(40-60℃) can be accommodate your comfort level. In addition,heating pads for cramps with timer function provides 3 timer auto shut off range from 60 to 180min and 3 hours Auto-Off automatic protection function. Auto-off ensures your safety & peaceful rest.
  • Daily Maintenance & Use: Heating pads for back pain is easy care as it’s machine washable. Disconnect the cable connection and hand washing or machine wash below 30℃/86℉ is applicable. Equipped with 190cm cable allows you to adjust positions and pad placement with ease while relaxing on your bed, couch, or office chair.The hot pad is wonderful for winter, you can use it to warm yourself up.
  • Warm Gift & Hassle-free After-sales Service: Heating pads may not be the most expensive gift, but it must be the most intimate and warmest gift, meticulous care can better express love. Suitable for a variety of holiday occasions, is the first choice of gifts. Long-term effective after-sales service is the purpose of the service of our goods, any problem can inform us, we will give you a satisfactory answer within 24 hours, and solve all after-sales problems for you.

Part Number: HB189NC-1224/1733

EAN: 0799194805569

Package Dimensions: 12.6 x 8.0 x 2.8 inches

Heating Pad for Back & Cramps Relief,Electric Heat Pad Fast Heat,6 Level Heat Setting,3 Level Timming,Auto Shut Off, Machine Washable,Suitable for Back,Neck,Abdomen Pain Relief (Light Grey, 12''×24'') Heating Pad for Back & Cramps Relief,Electric Heat Pad Fast Heat,6 Level Heat Setting,3 Level Timming,Auto Shut Off, Machine Washable,Suitable for Back,Neck,Abdomen Pain Relief (Light Grey, 12''×24'') Heating Pad for Back & Cramps Relief,Electric Heat Pad Fast Heat,6 Level Heat Setting,3 Level Timming,Auto Shut Off, Machine Washable,Suitable for Back,Neck,Abdomen Pain Relief (Light Grey, 12''×24'')

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

DESCRIPTION

Brand: Mlivrom

Color: Light Grey

Features:

  • Effective Pain & Cramps Relief:The heating pad has the latest and most sophisticated heating technology, which can feel the temperature rise in a short time after opening and start working quickly.Studies have shown that heat packs are effective in relieving pain, soothing post-exercise fatigue, and effectively relieving spasms and relaxing muscles.This is a physical way to achieve pain relief that is more reassuring, safer without other interventions.
  • Skin-friendly Fabric & Wide coverage: Electric heating pad made of high-quality flannel, soft material and better insulation effects.The outside is made of skin-friendly super microplush that fits your body perfectly, giving you a cozy, warm feeling even without turning it on.Ergonomic size can provide you with greater coverage for the back, shoulders, abdomen, legs, knees, etc. can be well-fitted for use.(In addition, we have a complimentary product storage bag, use, storage more easily)
  • 6-level Heating & 3 Timer Settings: Portable heating pad with large digital backlit LCD display controller, can adjust the temperature easily with 6 temperature setting ranging from 104-140℉(40-60℃) can be accommodate your comfort level. In addition,heating pads for cramps with timer function provides 3 timer auto shut off range from 60 to 180min and 3 hours Auto-Off automatic protection function. Auto-off ensures your safety & peaceful rest.
  • Daily Maintenance & Use: Heating pads for back pain is easy care as it’s machine washable. Disconnect the cable connection and hand washing or machine wash below 30℃/86℉ is applicable. Equipped with 190cm cable allows you to adjust positions and pad placement with ease while relaxing on your bed, couch, or office chair.The hot pad is wonderful for winter, you can use it to warm yourself up.
  • Warm Gift & Hassle-free After-sales Service: Heating pads may not be the most expensive gift, but it must be the most intimate and warmest gift, meticulous care can better express love. Suitable for a variety of holiday occasions, is the first choice of gifts. Long-term effective after-sales service is the purpose of the service of our goods, any problem can inform us, we will give you a satisfactory answer within 24 hours, and solve all after-sales problems for you.

Part Number: HB189NC-1224/1733

EAN: 0799194805569

Package Dimensions: 12.6 x 8.0 x 2.8 inches

SHIPPING DETAILS

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

RETURN & REFUND

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

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