Shipping to USA, Canada and Mexico from US Warehouse

GreenChief Couch Standing Aid for Elderly - Safety Couch Cane, Seat Lifter Chair Lift Assist Handle, Stand Assist Device, Mobility Daily Aids for Senior, Disabled, Handicap (400 LBS)

Brand: GreenChief

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$109.49
Free shipping in US over $89 (Arrives: Wed, Dec 18 - Mon, Dec 23)

Brand: GreenChief

Features:

  • STANDING AIDS & SUPPORTS: GreenChief standing aid rail is here to help people who are limited with mobility problems stand from couch with less effort. It is light weight, convenient and sturdy for use, hoping to become a invisible but essential mobility daily aid in your life.
  • SAFE AND STURDY: This couch lift assist handle can hold up to 400 pounds. The whole frame is mainly made by quality aluminum, light weight and sturdy, not easy to corrode and deform. It is supported by the whole sofa/couch to achieve a very stable effect for fall prevention.
  • TOOL-FREE ASSEMBLY: It is really easy to put the safety couch cane together. In general you can finish the assembly process within 8 minutes, without need of any tools. Add 2 minutes for the installation, you can install it under or on the couch, up to your needs.
  • ADJUSTABLE SIZE: Our stand assist grab bar features adjustable height and width to meet different needs. 5 height of handrail: 13.5-17.5 inch, 12 widths: 24-34 inch. NOTE: Please measure size to see if it matches your couch before purchasing to avoid returns.
  • SOFT HAND GRIP: GreenChief sofa lift assist frame is equipped with padded handle grips, will give you a soft and comfortable grip feeling. And you don’t feel cold when holding it.

Binding: Kitchen

Details: GreenChief Standing Aid Rail for Couch
Holds up to 400 pounds
People with limited mobility usually feel difficult when they do many usual things, even like standing from a sofa/couch, this kind of small thing may become a suffer.
This lift assist product will help them do these ordinary things with less effort and put more energy into enjoying life.
After a short-term adaptation, a good mobility daily aid assistance will become an invisible but essential household item, and this is our expectation.

Why choose GreenChief?
GreenChief has been committed to upgrading our products and service, to provide our customers with great shopping experience. We hope to help the elderly, disabled, and anyone who is inconvenient to live more conveniently and self-reliant in daily lives. If there are any suggestions, please let us know. We will always be here for you and be responsible for our products.

Package Dimensions: 24.0 x 11.5 x 4.0 inches

GreenChief Couch Standing Aid for Elderly - Safety Couch Cane, Seat Lifter Chair Lift Assist Handle, Stand Assist Device, Mobility Daily Aids for Senior, Disabled, Handicap (400 LBS) GreenChief Couch Standing Aid for Elderly - Safety Couch Cane, Seat Lifter Chair Lift Assist Handle, Stand Assist Device, Mobility Daily Aids for Senior, Disabled, Handicap (400 LBS)

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

DESCRIPTION

Brand: GreenChief

Features:

  • STANDING AIDS & SUPPORTS: GreenChief standing aid rail is here to help people who are limited with mobility problems stand from couch with less effort. It is light weight, convenient and sturdy for use, hoping to become a invisible but essential mobility daily aid in your life.
  • SAFE AND STURDY: This couch lift assist handle can hold up to 400 pounds. The whole frame is mainly made by quality aluminum, light weight and sturdy, not easy to corrode and deform. It is supported by the whole sofa/couch to achieve a very stable effect for fall prevention.
  • TOOL-FREE ASSEMBLY: It is really easy to put the safety couch cane together. In general you can finish the assembly process within 8 minutes, without need of any tools. Add 2 minutes for the installation, you can install it under or on the couch, up to your needs.
  • ADJUSTABLE SIZE: Our stand assist grab bar features adjustable height and width to meet different needs. 5 height of handrail: 13.5-17.5 inch, 12 widths: 24-34 inch. NOTE: Please measure size to see if it matches your couch before purchasing to avoid returns.
  • SOFT HAND GRIP: GreenChief sofa lift assist frame is equipped with padded handle grips, will give you a soft and comfortable grip feeling. And you don’t feel cold when holding it.

Binding: Kitchen

Details: GreenChief Standing Aid Rail for Couch
Holds up to 400 pounds
People with limited mobility usually feel difficult when they do many usual things, even like standing from a sofa/couch, this kind of small thing may become a suffer.
This lift assist product will help them do these ordinary things with less effort and put more energy into enjoying life.
After a short-term adaptation, a good mobility daily aid assistance will become an invisible but essential household item, and this is our expectation.

Why choose GreenChief?
GreenChief has been committed to upgrading our products and service, to provide our customers with great shopping experience. We hope to help the elderly, disabled, and anyone who is inconvenient to live more conveniently and self-reliant in daily lives. If there are any suggestions, please let us know. We will always be here for you and be responsible for our products.

Package Dimensions: 24.0 x 11.5 x 4.0 inches

SHIPPING DETAILS

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

RETURN & REFUND

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

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