FlexiKold Reusable Gel Large Ice Pack with Straps – Cold Compress Gel Cold Pack for Injuries – Flexible Medical Ice Wrap for Back, Shoulders, Legs, Knees, Sciatica, Muscle Pain – Standard
🧊 STANDARD SIZE – Our large ice packs measures 10.5” inches x 14.5” inches and includes (2) adjustable 24” inch hook and loop straps. The perfect strap on ice packs and ice compress ice pad for any injury!
🧊 COLDER FOR LONGER - Proprietary gel cold pack wrap stays colder for longer than competing gel ice pack or gel cold pack large products that use inferior gel technology. Soft, flexible Insulating layer that enhances ice therapy!
🧊 ICE WRAPS THE PROS USE – The Healthcare Professional’s choice and used by thousands of physical therapists for cold therapy to aid acute & chronic pain, muscle pain, arthritis, inflammation, swelling, menopause-related hot flashes, and injury recovery. Our physical therapy cold packs or physical therapy ice packs large are double sealed to prevent leaking with extra thick nylon exterior. Washable and reusable!
🧊 THE MOST FLEXIBLE - The most flexible reusable ice packs for injuries available due to the best professional-grade gel interior that remains pliable when frozen, which provides better contact by conforming to any part of the body. Use it as a back cold wrap, hip ice pack wrap, shoulder ice packs, knee ice pack with straps, abdominal ice pack, body ice pack, or any place you need an injury ice pack!
🌱NATRACURE - We are a family-owned business in Easton, PA that has designed top-notch recovery solutions for the healthcare market for 20+ years. We design better health and wellness solutions for every part of your body. If you’re not ridiculously satisfied for any reason, we’ll make it right…and that’s a promise!
Binding: Health and Beauty
Part Number: 6300 COLD-STRAP
Details: NEW FlexiKold Gel Ice Packs w/ Straps are not only more flexible than competitors, but they stay colder for a longer period of time with our New Comfort Kool Outer Layer. Why? Flexi gel is optimized for maximum cold while staying flexible... from the fridge or freezer. Unlike the bentonite ingredient used in competing cold packs, FlexiKold is powered by a proprietary gel interior that remains pliable when frozen. And because the gel stays colder for a longer period of time, less gel is needed. And that allows us to construct a thinner, more user-friendly product. The result is, a colder, thinner, and more flexible cold pack that provides superior contact with the treated area and easily conforms to any part of your body. Constructed of extra-thick flexible nylon material, FlexiKold offers a professionally double sealed gel pack, that prevents leaking, with a smooth high-quality feel. water fasciitis cube home health lumbar calf lasting pac liquid med contour oversized freezing chiropractic waist workout elastogel peas collar ac gifts achilles kinetic buddy medication remedy rehab forearm golf inserts elbows packets stiff bandage icy max solution arms wearable deal hernia sores kold skin icepack mom ankles holders waterproof duty elasto hips collars cryotherapy migraines hospital flat ease compresses surgical sweat sprain pak adjustable therapeutic sling work therapearl brand deluxe bruise refrigerator universal fit chatanooga chattanooga wide upper remedies tailbone shape headaches solutions pitcher right refreezable low nordic super booboo fast sheet life natural resuable col men woman girl boy device icepacks healing golfer sciatica damage paks reuseable dynarex burning ready insert side flu cvs gels toe natracure crymoax coldest half model butt girls adult sport lab temp belly reduce collar jell ache massager machine items kit cervical dog first eye baby breast breastfeeding women migraine belt towel head equipment face cuff replacement shipping sleep
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
