Brand: ALLNA ORGANIC
特徴:
✅【 Daily Beauty Salon 】 "Hyaluronic Acid, Collagen, Ceramide, Vitamin C Derivative" Luxuriously blended with salon-quality beauty ingredients.*A reward for myself: hair care.*All moisturizing ingredients*
✅【Organic Shampoo】"12 types of beauty moisturizing ingredients + plant-derived extracts" This shampoo uses ingredients that meet organic standards and is also recommended for men.
✅【Carefully Selected Additive-Free】Gentle on the scalp, we have achieved 7 to 8 types of additive-free formulations that can also be used for children.
✅【 Hair Oil 】It provides moisture to the hair, protects it from heat damage caused by hair irons, and reduces damage from brushing.It protects against dryness and reduces friction, giving the hair shine and a moist finish.
✅【Aroma Fragrance】A botanical scent based on tea tree leaf oil, lavender oil, and orange peel oil.
Details: Product description
✅【 Daily Beauty Salon 】 "Hyaluronic Acid, Collagen, Ceramide, Vitamin C Derivative" Luxuriously blended with salon-quality beauty ingredients.*A reward for myself: hair care.*All moisturizing ingredients) ✅【Organic Shampoo】"12 types of beauty moisturizing ingredients + plant-derived extracts" This shampoo uses ingredients that meet organic standards and is also recommended for men. ✅【Carefully Selected Additive-Free】Gentle on the scalp, we have achieved 7 to 8 types of additive-free formulations that can also be used for children. ✅【 Hair Oil 】It provides moisture to the hair, protects it from heat damage caused by hair irons, and reduces damage from brushing. It protects against dryness and reduces friction, giving the hair shine and a moist finish. ✅【Aroma Fragrance】A botanical scent based on tea tree leaf oil, lavender oil, and orange peel oil.
Safety Warning
[Usage Precautions] ◆ Washing and grooming ◆ If you experience irritation or any abnormalities during or after use, stop using it and consult a dermatologist. - Please do not use it on areas of the skin with wounds, swelling, eczema, or similar conditions. If it accidentally gets into your eyes, please rinse immediately. Please keep this product out of the reach of children. This product cannot replace medication. Please do not store in extremely high or low temperatures or in direct sunlight. - Due to the inclusion of natural ingredients, there may be instances of discoloration or sedimentation, but the quality is not compromised. ◆Please pay special attention to any abnormal skin reactions when using the hair oil. ●Please do not use on abnormal areas such as wounds, swelling, eczema, etc. If you experience redness, swelling, itching, irritation, discoloration (such as white spots), or blackheads during or after use, please stop using it and consult a dermatologist. If it accidentally gets into your eyes, please rinse immediately. ●Please do not place the indoor air-injected heater in the room or for drying. The volatile components in the mixture, when inhaled from devices like heaters, may lead to poor ignition or extinguishing.
Caution for Use: Shantri; If any abnormalities such as irritation or discomfort occur during or after use, we recommend that you discontinue use and consult a dermatologist. Do not apply to areas that have scratches, swelling, or eczema. If it gets into your eyes, rinse them immediately. Keep out of reach of infants. Do not store in areas with extreme heat or cold, or in direct sunlight. Since it is made with natural ingredients, discoloration and sediment may occur, but this is not a quality issue. Hair oil: Please be cautious when using it and watch for any abnormalities on your skin. Do not use on areas with abnormalities such as scratches, swelling, or eczema. If any abnormalities such as redness, swelling, itching, irritation, color loss (white spots, etc.), or black spots appear, please discontinue use and consult a dermatologist or similar professional. If it gets into your eyes, rinse them immediately with water. Do not install or dry in a room where a fan heater is being used. Formulated volatile components are inhaled into the fan heater, which may lead to poor ignition or extinguishing.
Packaging size: 8.0 x 8.0 x 3.3 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page.
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
Customer service: Monday to Friday between 9:00 am to 5:00 pm PST
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.