Shipping to USA, Canada and Mexico from US Warehouse

ALLNA ORGANIC Shampoo 400ml Scalp Refill, Additive-Free, Non-Silicone, Made in Japan

Brand: ALLNA ORGANIC (オルナオーガニック)

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$37.49
Free shipping in US over $89 (Arrives: Sun, Dec 22 - Fri, Dec 27)

Brand: ALLNA ORGANIC

Features:【Refreshing Cleansing】A non-silicone scalp care shampoo that leaves your hair feeling refreshed and enhances its bounce and strength.
【Gentle on the scalp, additive-free】 Being organic and low in irritation, it offers a gentle experience for the scalp. With 12 types of beauty ingredients, enjoy salon-quality smoothness.
Regarding the "roughness," it is sometimes a sign that the excess buildup that had accumulated has been washed away, allowing your hair to return to its natural state, which you may notice as roughness after shampooing.
【Refreshing Scent】This fragrance combines the freshness of citrus and eucalyptus with a rich woodiness.
[How to Use] Before shampooing, lightly wet your hair with lukewarm water to remove any dirt that has accumulated on your hair. Take an appropriate amount of shampoo in your hands, lather it well with both hands, and apply it thoroughly to your entire scalp. After gently washing with the pads of your fingers as if massaging, please rinse thoroughly to ensure there are no residues left.

March 31, 2020

Details: ✅【For healthy hair with volume and strength】A new item has been launched from the very popular ALLNA ORGANIC. This is a silicone-free shampoo that provides a refreshing finish for scalp care. ✅【Do you have any hair concerns like this?】After a long day, your scalp is sweaty and uncomfortable, your hair is losing its strength and bounce, and you're worried about dandruff... We have the perfect scalp shampoo for you! A fragrance that combines the freshness of citrus and eucalyptus with a rich woodiness for a healthier scalp. ✅【Contains ingredients that have passed rigorous tests + plant-derived extracts considering the scalp】This product uses ingredients that have passed strict examinations and meet organic standards, making it highly recommended for those with sensitive skin. ✅【Every Day is a Beauty Salon】Luxuriously infused with beauty ingredients like hyaluronic acid, collagen, and ceramides, ensuring your hair becomes beautiful every day.

Usage Instructions: ● This product is for refill use. Please be sure to refill and use it in the container of "Orna Organic Shampoo S." ●After opening, please be sure to transfer all contents back into the container. If stored in an opened state, the quality will deteriorate. Please clean the container and ensure it is thoroughly dry before refilling. Please make sure to use up the contents that have been refilled and do not top it off. ●Please be careful of the contents spilling out and the cutting edge when opening. To use it hygienically, we recommend replacing it with a new container after refilling it 2 to 3 times. ●After refilling, please make a note of the manufacturing number on the bottom. There may be cases when it is necessary to contact us. Please discontinue use in the following cases when cosmetics do not suit your skin. If you continue to use cosmetics as they are, it may worsen your symptoms, so I recommend consulting a dermatologist or a specialist.1) If any abnormalities such as redness, swelling, itching, or irritation occur during use, (2) if direct sunlight hits the skin where the product was applied and the above abnormalities appear, please do not use it on areas with injuries, swellings, rashes, or any other abnormalities. If it gets into your eyes, rinse it out immediately. ●Please store out of reach of infants and young children. ●Please do not store in extremely high or low temperature locations, or in places exposed to direct sunlight.

EAN: 4580063253118

Packaging size: 7.6 x 7.0 x 2.5 inches

ALLNA ORGANIC Shampoo 400ml Scalp Refill, Additive-Free, Non-Silicone, Made in Japan ALLNA ORGANIC Shampoo 400ml Scalp Refill, Additive-Free, Non-Silicone, Made in Japan

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

DESCRIPTION

Brand: ALLNA ORGANIC

Features:【Refreshing Cleansing】A non-silicone scalp care shampoo that leaves your hair feeling refreshed and enhances its bounce and strength.
【Gentle on the scalp, additive-free】 Being organic and low in irritation, it offers a gentle experience for the scalp. With 12 types of beauty ingredients, enjoy salon-quality smoothness.
Regarding the "roughness," it is sometimes a sign that the excess buildup that had accumulated has been washed away, allowing your hair to return to its natural state, which you may notice as roughness after shampooing.
【Refreshing Scent】This fragrance combines the freshness of citrus and eucalyptus with a rich woodiness.
[How to Use] Before shampooing, lightly wet your hair with lukewarm water to remove any dirt that has accumulated on your hair. Take an appropriate amount of shampoo in your hands, lather it well with both hands, and apply it thoroughly to your entire scalp. After gently washing with the pads of your fingers as if massaging, please rinse thoroughly to ensure there are no residues left.

March 31, 2020

Details: ✅【For healthy hair with volume and strength】A new item has been launched from the very popular ALLNA ORGANIC. This is a silicone-free shampoo that provides a refreshing finish for scalp care. ✅【Do you have any hair concerns like this?】After a long day, your scalp is sweaty and uncomfortable, your hair is losing its strength and bounce, and you're worried about dandruff... We have the perfect scalp shampoo for you! A fragrance that combines the freshness of citrus and eucalyptus with a rich woodiness for a healthier scalp. ✅【Contains ingredients that have passed rigorous tests + plant-derived extracts considering the scalp】This product uses ingredients that have passed strict examinations and meet organic standards, making it highly recommended for those with sensitive skin. ✅【Every Day is a Beauty Salon】Luxuriously infused with beauty ingredients like hyaluronic acid, collagen, and ceramides, ensuring your hair becomes beautiful every day.

Usage Instructions: ● This product is for refill use. Please be sure to refill and use it in the container of "Orna Organic Shampoo S." ●After opening, please be sure to transfer all contents back into the container. If stored in an opened state, the quality will deteriorate. Please clean the container and ensure it is thoroughly dry before refilling. Please make sure to use up the contents that have been refilled and do not top it off. ●Please be careful of the contents spilling out and the cutting edge when opening. To use it hygienically, we recommend replacing it with a new container after refilling it 2 to 3 times. ●After refilling, please make a note of the manufacturing number on the bottom. There may be cases when it is necessary to contact us. Please discontinue use in the following cases when cosmetics do not suit your skin. If you continue to use cosmetics as they are, it may worsen your symptoms, so I recommend consulting a dermatologist or a specialist.1) If any abnormalities such as redness, swelling, itching, or irritation occur during use, (2) if direct sunlight hits the skin where the product was applied and the above abnormalities appear, please do not use it on areas with injuries, swellings, rashes, or any other abnormalities. If it gets into your eyes, rinse it out immediately. ●Please store out of reach of infants and young children. ●Please do not store in extremely high or low temperature locations, or in places exposed to direct sunlight.

EAN: 4580063253118

Packaging size: 7.6 x 7.0 x 2.5 inches

SHIPPING DETAILS

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day. 

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

 

RETURN & REFUND

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.


SPECIAL NOTE:

Please note that we do not accept returns for reasons other than damaged items . 

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

WARRANTY EXEMPTIONS AND NOTES

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.


ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged,  please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.


Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.


Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.

CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.

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