Brand: Ordtop
Color: Black
Features:
- Enhanced Bluetooth 5.3 and Long Distance Connection: The advanced Bluetooth 5.3 technology provides a faster, more stable connection for the wireless earbud, syncs audio and video without latency. The range is up to 15 meters away. Never worry about cutting off during listening and controlling. Once the bluetooth headphones are connected for the first time, simply open the charging case and the wireless headphones will automatically connect to your phone.
- Stereo Sound Quality and 4 ENC Noise Reduction Mics: The i13 new upgraded version bluetooth earbud provides powerful and premium stereo sound quality. The earbud wireless bluetooth select 13mm large-size speakers and combine with a unique sound guide architecture for full low-frequency rebound and pure high-mid-frequency permeability, keeping sound close to the reality. In addition, the built-in mic in each wireless earphones utilizes call noise cancellation to ensure clear and realistic sound.
- All-day Playback and LED Power Display: Ordtop headphones wireless provide 8 hours of continuous use per charge. And the included charging case provides an additional 4 charges, giving a total playtime of 40 hours. Fully charge the rechargeable case in only 1 hours via a fast-charge Type-C charging port. The bluetooth earphones feature a smart LED display that visually shows the power level. Take it to travel with you, you can enjoy long-lasting music every day.
- Comfortable Fit and IP7 Waterproof: Personalize the fit with various ear tip sizes to allow for hours of comfortable wear without slippage, even for small ears. Likewise, a single ear bud weighs only 3.8g, making it as light as a feather and discreet in the ear. These headphones with mic are rating at IP7 waterproof, the nano-coating on headphones wireless bluetooth surface can prevent water and sweat from penetrating, which can use as sport earbud. The smooth material of the case is also easy to clean.
- Smart Touch Control: Wireless bluetooth headphones supports dual ear touch control, providing convenient operation on volume control, previous/next song, pause/play, answer/reject calls, and call Assistant etc. Bringing you the true wireless experience when you use the iOS or Android smartphones, pc, tablets, laptops, TV etc. Sure, the two wireless ear buds can work alone, you can share one headset with your partner, perfect for safe driving/working/dating.
Binding: Electronics
model number: i13-NEW
Part Number: i13-New
Details: ★2024 Bluetooth V5.3 Wireless Earphones
Advanced Bluetooth 5.3 technology provides stable connection and high-speed transmission with lower power consumption, ensuring strong and long distance range. The range is up to 15 meters away. Never worry about cutting off during listening and controlling. These mini wireless headphones are compatible with most Bluetooth-enabled devices.
★Active Noise Reduction, Achieve Clear Calls
i13 2024 wireless earbud bluetooth with bio-carbon fiber composite diaphragm and polymer TPU of 13mm large dynamic unit, powerful low frequency, delicate and unique mid-high frequency, to create a beautiful sound quality. Accurately capture your voice in real-time, ideal for calls, face time, online meetings.
★IP7 Waterproof Protection
Sport headphones are made of high quality waterproof materials, certificated with IP7 waterproof rating, professionally protects the internal structure of waterproof earbud from the erosion of water and sweat. You can bring them anywhere you go under all kinds of outdoor environment. Perfect for running, jogging, hiking, yoga, exercises, gym, fitness, traveling and etc.
★Ultra-lightweight and Comfortable Design
We tested the sport bluetooth headphones with over 2000 unique human ears to create an ergonomic design. Whether you' re running or sports, the sport wireless earbud will stay in ear securely.
★USB-C Charging Case and LED Power Display
Compact and lightweight magnetic charging case exclusively for you to carry wireless headset around. Wireless bluetooth headphones USB-C charging case with led power Display shows remaining power in percentage.
★Easy Touch Control
One touch area control all aspects of the bluetooth headphones, more convenient than other button control wireless headphones. Play, pause, skip song, pick up call, volume control and activate Siri or Google Assistant all done by its smart touch sensors.
Package Dimensions: 3.6 x 3.1 x 1.5 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page.
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
Customer service: Monday to Friday between 9:00 am to 5:00 pm PST
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.