Brand: WIN.MAX
Color: All Black/Golden Polarized Mirrored Lens
Features:
- 🌈【Special Polarized Lenses & UV Protection Mirror Coatings】: filter out irregular lights to avoid glare, protect your eyes from harmful UV rays. Making you see clearer and offering a obvious stereoscopic vision effect. It is a ideal choice for outdoor swimming, outdoor pool swimming, surfing and other open water related sports.
- 💖【Full Silicone Frame & PVC Free】: hypoallergenic, soft and durable, adopts to different face shapes with ultimate comfort; Self-adjusting TPR nose bridge piece ensures a comfortable fit and won't hurt your nose bridge; Anti slip dual straps reduce force to your head and increase the comfort.
- 😊【Superior Waterproof, NO Leakage】: 3D silicone gaskets (made of safe&allergy free silicone) provide comfortable buffers and perfect watertight seals against eyes. No painful chlorine or salt water ingress. No worry about leakage and no raccoon eyes.
- 🍀【Anti Fog Curved Lenses & Streamline Design】: impact resistant PC lens with latest environmental anti fog chemicals technology, offer you a 180° unrestricted clear and comfortable vision without distortion. Streamline Design enhances your smooth swim performance. The safety glass technology also protects the lenses against falling and splintering.
- 🎁【Extra Bonus& Money Back Guarantee】: 1(15*15cm) premium microfiber cleaning cloth helps clean the smudge,dust and fingerprints on the surface lenses.If you have any dissatisfaction or problem to the product, feel free to contact us for solution.
Details: ❤【AFTER SALES GUARANTEE: 】
If you have any dissatisfaction or problem to the product, feel free to contact us for solution.
❤【ADVANTAGE:】
1. polarized lenses: can filter out irregular lights and avoid glares, protect your eyes from reflected light of road or water surface
2. Made of safe and comfortable materials
❤【ABOUT THE ANTI FOG:】
1. Anti-fog feature could not be permanent and will be weakened and vanished as the increased using time. With proper care, the anti fog coating will work longer.
2. Before swimming, swaying the goggles slightly in the water to activate the anti-fog function
3.Use anti fog spray once the anti fog function disappears, or add a drop of baby shampoo then rinse the lenses under running water.
❤【PROPER MAINTENANCE of SWIM GOGGLES:】
1. do not touch/wipe the inside lenses, do not rush straightly into the inside lenses
2. do not use it in the heat(Sauna,hot spring, hot shower)
3. keep the outer surface clean and clean it with ultra-fiber cloth
4. do not scratch the outer mirrored coatings with fingernails or any sharp objects
5.Wash the goggles with cold water after each use to remove chlorine, salt, sand and other debris, store the goggles in the case after air dry
6. do not leave your goggles out under direct sunlight as this can dry the soft silicone seals and fade its color
*Weight: 125g
*Color: Blue/Black/Red
*Lenses: polarized mirrored PC lenses/polarized smoke PC lenses
*Package include: 1 polarized swim goggles+1(15*15cm) premium microfiber cleaning cloth +1case
Package Dimensions: 9.3 x 6.2 x 2.2 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page.
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
Customer service: Monday to Friday between 9:00 am to 5:00 pm PST
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.