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Free Shipping Over $89
Free Shipping Over $89

SecuLife SecuLife SOS GPS Tracker - Life Saving SOS Button Assistive Speakerphone Real-Time GPS Tracking Device – 4G LTE Medical Alert for Senior Citizens – Dementia, Alzheimer's, Special Needs

Original price $0.00 - Original price $0.00
Original price $0.00
$86.49
$86.49 - $86.49
Current price $86.49

Brand: Seculife

Features:

  • SMALL & LIGHTWEIGHT: DURABLE & SPLASH RESISTANT design enables your loved ones to use the device without impeding their day-to-day activities. With a lanyard hole SecuLife is designed to be easily attached to clothing, hidden inside pockets, worn around the neck, attached directly to a backpack or anywhere you wish.
  • MONTHLY SUBSCRIPTION REQUIRED to activate Seculife SAFETY features & services, includes preinstalled 5G 4G LTE SIM card, Unlimited Live Tracking & Alerts, hands free Assistive Speakerphone and more. Monthly billing of $25 with initial prepayment for 3 months or $17 per month with initial prepayment for 12 months.
  • 24/7 TRACKING: With Seculife's real time GPS tracker, you can monitor your loved ones location anytime and anywhere. We have specially designed our product to easy track your loved one.
  • COMFORTABLE WEARABLE ALERT EMERGENCY BUTTON FOR ELDERLY: You can set the SOS button so it calls you, a relative, friend or a caregiver directly. The 2-way speakerphone makes it easy to communicate with the person. With a sleeve Included Seculife is designed to be easily attached to clothing, inside pockets, bags/backpacks or anywhere you wish and is discreet, secure and offers continuous elder monitoring system. This alert button for seniors has a lightweight design for comfortable everyday use.
  • EASY ACTIVATION – For as low as $17 per month annual subscription. Ready to use out of the box. Tracker Plans include a 4G LTE SIM card, Seculife Mobile App for iOS & Android, Unlimited Tracking, Voice Calling mins per month, and Premium Safety Features. Risk-Free, 100% Money Back.
  • GEOFENCING: You have the ability to set up several Geofences areas on your mobile app. This will help you to receive alerts when your loved one leaves or returns to any of the Geo-fenced sites. Thereby, our product is ideal for elderly monitoring.
  • QUICK EMERGENCY ASSISTANCE: The GPS tracker has a dedicated SOS emergency alert button for the elderly to provide immediate emergency assistance. You are a touch away from reaching out to your caregivers wherever they might be.
  • SMALL & LIGHTWEIGHT: DURABLE & SPLASH RESISTANT design enables your loved ones to use the device without impeding their day-to-day activities. With a lanyard hole SecuLife is designed to be easily attached to clothing, hidden inside pockets, worn around the neck, attached directly to a backpack or anywhere you wish. This item comes ready to use out-of-the-box and includes a SecuLife SOS GPS Tracker, an easy-to-use Magnetic Charging Cable, Cable Base, and access to our Mobile App.
  • CUSTOMER SERVICE & LIFETIME DEVICE WARRANTY: SecuLife is a U.S-Based Company; we provide Live Customer Support 7 Days a Week to guide you through the activation process and answer any questions you may have.Additionally, we offer a Lifetime Warranty on all devices with a current subscription.
  • PRODUCT MANUALS: We are an eco-conscious company concerned about saving the trees, therefore the product user manuals will be emailed at the time of activation and are also available for download on the SecuLife site.

model number: Adult Elderly Seniors GPS Tracker

EAN: 0850021014933

Package Dimensions: 6.7 x 6.3 x 4.4 inches

Website: Kateminimalist.com

Countries We Ship To: US and Canada

Customer Service Email: help@kateminimalist.com

Customer Service Phone: +1-236-622-4527

Company Information: 

Store Name: Kate Minimalist
Website: 
kateminimalist.com
Company Legal Name: 
1133327 B.C. LTD.

Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Kateminimalist.com Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

Countries: We currently ship within the US and Canada

Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

 Within United States:

  • For orders of $89 or less: $4.95
  • Free shipping on all orders over $89

 Within Canada:

  • Please see below, all prices are in USD

 Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99

For items over 40lbs in weight, please contact us to get shipping cost. 

No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Transit Time: 8-10 business days.

Delivery Time: Processing Time (1-2 business days) + Transit Time  (8-10 business days) = 9 to 12 Business Days from the date you placed the order

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

 

SHIPPING PROCESS

- Reliable Courier Services: We ship via UPS and USPS

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

 TRACKING INSTRUCTIONS

 - Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

 - Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

 

RETURN POLICY

- Returns: Returns are accepted within 30 days of receiving your order.

- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.

- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost. 

- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.

RESTOCKING FEE

- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.

RETURN DELIVERY COSTS

For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.

For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page. 

Return and Refund Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.

Contact Information

Customer service: Monday to Friday between 9:00 am to 5:00 pm PST

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com

- Phone: +1-236-622-4527

Company Information: 

Store Name: Kate Minimalist
Website: 
kateminimalist.com
Company Legal Name: 
1133327 B.C. LTD.

Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Instructions

  1. Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
  2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

  1. Safely pack the item in the original packaging with all labels and tags still attached.
  2. Include the return authorization form and any necessary supporting documents or images.
  3. Download and print the return label from the link provided in our email.

 

Specific Return and Refund Conditions

- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging.  However, you will shoulder the return cost.

- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.

- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Timelines

- Return Window: Returns must be reported and shipped within 30 days of receiving the product.

- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.

- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.

- Refund Methods: Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

- Custom or personalized items

- Hygiene products (e.g., socks, underwear) unless unopened and unused

- Consumable products

RESTOCKING FEE

- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.

Shipping Method

- Shipping Method (USA): USPS/UPS

- Shipping Method (Canada): Canada Post/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.