Brand: O-Cedar
Color: Microfiber Floor Cleaning System
Features:
- HANDS-FREE WRINGING: Our exclusive mop bucket design features a built-in wringer that allows for hands-free wringing while Splash Guard keeps water splash and spray inside the bucket when wringing or when transporting the bucket from room to room
- MACHINE WASHABLE: The EasyWring Microfiber Mop Head is machine-washable and reusable! We recommend replacing the mop head refill every 3 months for optimal floor cleaning results
- DEEP CLEANING MICROFIBER: O-Cedar's EasyWring Microfiber Spin Mop & Bucket Floor Cleaning System uses millions of strands of advanced microfiber to effectively capture dirt and grime with just plain water, eliminating the need for harsh chemicals. Safe for all hard flooring, including finished hardwood, wood, laminate, tile, vinyl and more.
- REACHES IN CORNERS: Due to the patented triangle mop-head and ability to rotate 360 degrees, the EasyWring Mop can reach and clean deep into corners, under furniture, alongside baseboards, and between tile.
- 1 REFILL = 3 MONTHS OF CLEANING: This offer includes 1 EasyWring Refill, and each EasyWring Microfiber Refill lasts up to 3 months! Save time and money with longer-lasting mop head replacements
- HANDLE EXTENDS FULLY TO 48 INCHES: With a telescopic handle that extends up to 48 inches, anyone can mop comfortably without bending over
- CLEAN BETTER WITH A MICROFIBER MOP: Our streak-free microfiber mops easily attracts and locks in dirt, dust, pet hair, grime, dried-on or sticky messes better than a traditional cotton wet mop. It can be used wet or dry for mopping or dusting. Do not wash with fabric softeners or bleach. Multi-purpose microfiber mop removes over 99% of bacteria with water.
Binding: Kitchen
Release Date: 03-01-2018
model number: 153185
Part Number: 153185
Details: Enjoy a fast and fun floor cleaning experience! The O-Cedar EasyWring Spin Mop System features hands-free wringing thanks to our unique foot pedal spin mop design, so you have less mess when mopping. Control the amount of water and moisture applied to floors making for easier wringing and quicker-drying floors. O-Cedar's EasyWring Spin Mop delivers a better clean using microfiber by effectively removing dirt and grime with just water. The EasyWring Spin Mop is a better way to truly clean your floors! Anyone can use this mop, as the telescopic handle adjusts up to 51" in length with the mop head attached. This mop is safe and effective for all hard floor surfaces, such as hardwood, tile, vinyl, and more! The microfiber mop head refill is reusable and machine-washable. *Removes, does not kill, over 99% of E. coli and Staph. aureus from pre-finished hardwood flooring and ceramic tiling using tap water, as tested at an independent accredited lab.
Package Dimensions: 19.5 x 11.8 x 11.6 inches
Languages: English
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see the table below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Kateminimalist will cover the return shipping costs.
- Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse: The actual cost of return delivery will be charged to the customer. This applies when the customer purchased the wrong product, the item does not fit, or they no longer want the item.
Return and Refund Policy
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
- Address:
2122 Kingsway
Upper Unit B,
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B,Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.