Neck Massager with Heat, Shiatsu Back Neck and Shoulder Massager, Deep Tissue 4D Kneading Massage Relax Muscle Pain Relief, Use at Home, Office, Car- Best Gifts for Women Men Mom Dad(Black)
🎁【High-quality whole-body massager】The new WOQQW massager has 8 massage nodes for 3D deep massage, and infrared heating(113°F/45°C) to help promote blood circulation. Relieving the neck, shoulder, back, thighs,feet and other body parts, fully relax the body. Shiatsu massager is made of high-quality PU leather and skin-friendly fabric. Classic black and gray color matching and cortex are Dirty-resistant and easy to clean
🎁【Multi-scene use】Neck and back massager is equipped with an AC adapter (110-220V) and a car adapter (12V DC) to meet your needs at home, office, travel and other scenarios. Just plug-in can provide you with quality deep massage, suitable for old people muscle stiffness, young people muscle pain after work or muscle tension after exercise
🎁【Convenient operation panel】Neck massager with heat has four simple control buttons:power,direction,speed,and heating. The elderly can also simply operate it to provide you with a easy and healthy massage service.Shoulder massager has a 15-minute automatic power-off protection device to prevent the massage area from overheating and falling asleep during massage
🎁【The most perfect gift choice】You can give the massager as a gift to people close to you, such as husband, wife, elders, women, men, friends, colleagues, etc., as an expression of your care. Help them to keep a healthy body, good sleep, and a happy mood.It also can be a perfect gifts for any holiday, birthday, Christmas, anniversary, Father's Day, Mother's Day, or other special occasions
🎁【High-quality after-sales guarantee】We have an excellent after-sales service team. Within three years of purchasing the massager, if there is any problem with the massager, you can ask us to solve it for you. We will solve your problems promptly and quickly. Buy our massager with confidence
model number: JH-R2
Part Number: Neck Massager
Details: Gifts for Women/Men :WOQQW Neck and Shoulder Massager with Heat
About WOQQW:
WOQQW team is committed to creating high-quality neck and back massagers, we've listened to our customers' suggestions and real feedback to introduce a heated neck massager that's simple to operate, easy to maintain, safe and reliable
Take the WOQQW massager home and you can enjoy acupressure massage like a real masseuse's technique. 8 acupressure points, 3D deep massage, infrared heating to relieve fatigue, improve sleep quality and relax stiff muscles
Muscle Massager Is Suitable For:
People with cervical lumbar spondylosis, back and leg pain, stiff limbs
People who sit or stand for long periods of time
People with sore muscles after exercising
(office workers/housewives/athletes/elders)
Perfect gifts:
WOQQW massager is the first choice gifts for anniversaries, birthdays, Christmas, Valentine's Day and other festivals. Give your loved one (Dad, Mom, Husband, wife, friends, etc) a thoughtful gift and make this moment remember forever
WOQQW Massagers for Neck and Back include:
1x Shiatsu Neck Massager
1x AC adapter (110-220V )
1x Car adapter (12V DC)
1x Owner’s manual
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
