ARTEZA Rollerball Pens, Set of 20 Black Liquid Ink, Extra Fine Point, 0.5 mm, Needle Tip Pen for Writing, Notetaking, Drawing, Office Supplies, School

Brand: ARTEZA

Color: Black

Features:

• Convenient Bulk Set - Never be at a loss for a pen again with this time-saving bulk set of 20 rollerball pens. Each roller tip pen lasts a long time and comes in a sturdy storage box for easy access that’s compact enough to store in your desk at work or on the shelf at home.
• Smooth Performance - The 0.5 mm needle tip on each ultra fine rollerball pen, gives you a smooth, skip-free line every time. The water-based ink flows freely and saturates more deeply than a ballpoint.
• Fade Resistant Black Ink - Each rolling ball pen is filled with rich, black ink that is acid-free, so it resists fading over time, making it the best pen for correspondence and drawing.
• Designed and Created by Artists: Here at Arteza, we are passionate about creating products that inspire. For us, art is an expression of the human experience. That’s why we work to make our art supplies accessible to all people.
• Office Supplies of All Kinds: Arteza was built on providing quality stationery, home office, and classroom supplies for everyone. Find tons of office organization tools and school accessories to help you clear out your desk storage space and prepare for a productive day.

Binding: Office Product

Release Date: 08-10-2020

model number: ARTZ-9291

Part Number: ARTZ-9291

Details: Get Fine Lines
These rollerball pens use a needle point and ball writing mechanism to disperse water-based ink as opposed to the oil-based ink of traditional ballpoint pens. This allows the ink to dry quickly and saturate into the paper more, giving an exceptional result. The 0.5 mm tip makes it a well-suited rollerball pen for fine writing as well as a great drawing tool for pen and ink fine art and sketching. You’ll appreciate the smooth, skip-free lines you’ll get with these pens.
Convenient Bulk Pack
Buying in bulk is the best way to make sure you always have a pen when you need one that’s why we created this 20-piece set. You’ll never look for a pen again with this convenient box that can be stored easily on your shelf at home or in your desk at work.
Never Fades
Each needle point rollerball pen contains rich black ink that is acid-free, so it won’t fade over time. Their design makes them easy and comfortable to hold, giving you consistent control whether you’re writing a column of figures or taking notes. Your pen will stay securely clipped to your pocket or in your notebook with the sturdy metal clip on each pen.

EAN: 0810024620937

Package Dimensions: 5.6 x 2.7 x 1.9 inches

Website: Kateminimalist.com

Countries We Ship To: US and Canada

Customer Service Email:  help@kateminimalist.com

Customer Service Phone:  +1-236-622-4527

Company Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Kateminimalist.com  Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

Countries: We currently ship within the US and Canada

Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

 Within United States :

• For orders of $89 or less: $4.95
• Free shipping on all orders over $89

 Within Canada :

• Please see the table below, all prices are in USD

Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99

For items over 40lbs in weight, please contact us to get shipping cost. 

No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

Last Order Time:  Monday to Friday 5:00 PM PST 

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Delivery Time:  8-10 business days.

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

- Reliable Courier Services: We ship via UPS and USPS

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

 TRACKING INSTRUCTIONS

 - Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

 - Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Return and Refund Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com   website.

Contact Information

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com 

- Phone: +1-236-622-4527 

- Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Window

Customers in  US and Canada  have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.

Return Instructions

1. Return Notification:  To initiate a return, contact our customer service at help@kateminimalist.com   with your order number and a detailed reason for the return.
2. Return Authorization:  After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.

Return Costs

• For Defective Products:  No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
• For Customer Remorse (Change of Mind):  The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

Specific Return and Refund Conditions

- Returns Due to Change of Mind:  If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.

- Defective Goods:  If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com  will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods:  If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.

- Incorrect Product Received:  If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived:  If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order:  You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.

Timelines

- Return Window:  Returns must be reported and shipped within 14 days of receiving the product.

- Return Processing:  After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

- Refund Conditions:  A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period:  After the return is approved, it takes up to 14 days to process the refund to the original payment method.

- Refund Methods:  Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

-Custom or personalized items

- Hygiene products (eg, socks, underwear) unless unopened and unused

Return Address

Send all returns to: 

Kateminimalist401 6th Ave Suite BWilmington, DE 19805, USA

Shipping Method

- Shipping Method:  USPS/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.

Return and Refund Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com  website.

Contact Information

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com

- Phone: +1-236-622-4527

- Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Window

Customers in US and Canada have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.

Return Instructions

1. Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.

Return Costs

• For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
• For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

Specific Return and Refund Conditions

- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.

- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.

- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.

Timelines

- Return Window: Returns must be reported and shipped within 14 days of receiving the product.

- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.

- Refund Methods: Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

- Custom or personalized items

- Hygiene products (e.g., socks, underwear) unless unopened and unused

Return Address

Send all returns to: 

Kateminimalist401 6th Ave Suite B, Wilmington, DE 19805, USA

 Shipping Method

- Shipping Method: USPS/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.