KTRIO Large Gaming Mouse Pad with Superior Micro-Weave Cloth, Extended Desk Mousepad with Stitched Edges, Non-Slip Base, Water Resist Keyboard Pad for Gamer, Office & Home, 31.5 x 11.8 in, Black
31.5 x 11.8 Inch Extended Size: This X-Large mouse pad provides ample room to fit your gaming mouse, full-size mechanical keyboard, and other desk items. Keep your desk clean and uncluttered with the freedom to configure your setup as desired. Perfect for gamers who use a lower DPI or need more room to maneuver.
Highly Durable Design: Frayed edges and low-quality materials are problems many gamers are familiar with. The Ktrio anti-fray mousepad addresses these issues with an advanced cloth textile chosen only after countless hours of testing. Stitching along the edges of the surface ensure it will never fray or peel.
Superior Control Surface: Ktrio extended mouse mat adopts textured micro-weave cloth surface on cover with enhanced command to provide the excellent balance between glide and control. The performance-tuned surface optimizes mouse tracking accuracy for both optical and laser sensors.
Non-slip Rubber Base: The soft and dense non-skid nature rubber base keeps this desk pad firmly in place. This large mouse mat remains uniformly flat even over imperfect surfaces. Just immerse into your work or games without worrying about the annoying mouse pad movement.
Water-resistant Coating: Spilled drinks or accidents are no match for the spill-proof coating that makes liquids slide right off the surface. Easy to clean with a damp cloth. Our 18-month satisfaction assurance instills confidence in your purchase.
Binding: Electronics
model number: KTRIO-Extended-Gaming-Mouse Pad-XL-BK
Part Number: KTRIO-Extended-Gaming-Mouse Pad-XL-BK
Details:Specification:
Name: Ktrio Large Gaming Mouse Pad Measure: 31.5 x 11.8 x 0.11 inches (800 x 300 x 3 mm) Package: 1 pack mouse mat Color: Black
Ktrio Large Extended Gaming Mouse Pad---Mouse Glides Over it Smoothly And Accurately
Whether you are a computer game player or office worker, Ktrio large extended gaming mouse pad could improve efficiency mouse moves smoothly and glides to any direction you need.
Large Mouse Pad: 31.5 x 11.8 x 0.11 inches (800 x 300 x 3 mm) It is large enough for keyboard and mouse, and other space for your coffee or desk items
Non-slip Rubber Base Anti-slip rubber base keeps desktop mouse mat secure in one place, it does not slide around under your mouse/keyboard unless you intentionally drag it
Water Resistant Waterproof coating prevents mouse pad from spilled drinks or food, even stuff spilled on the mouse, mouse mat would not be stained, just wiping rubbish out
Professional Edge Stitching Mouse pad is hemmed all around the edge so it'll never fray, reinforced edge prevents deformation and damage to guarantee a longer time to use
Satisfaction Guarantee:
A Risk-Free purchase 30-day full refund and 2-year replacement for any unsatisfied order
Tips
Extended gaming mouse pad is made by cloth and rubber, so it maybe bring a little rubber smell, but it could disappear when you use it for several times, hope our customer could understand this.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
