4-Stap Unique Non-Slip Patented Design: This knee brace for meniscus tears has an innovative superior fixing system over conventional 2 & 3-strap braces, This feature ensures a secure, comfortable wraparound snug fit for both men and women
Multi-Use Compression Support: The advanced 4-strap system allows improved adjustable compression over 3-strap generic me too braces. It is a perfect choice for active people looking for additional support, with mcl and lcl side stabilizers it can help instable knees and give more confidence in sport such as soccer, running, basketball, vlley ball and all athletic excerize
A more comfortable experience: The innovative design minimizes the annoying typical excess bulk that 3-strap braces cause behind the knee. The comfort gap allows heat escape improved range of motion and makes it a joy to wear for all day. less irritation, far less adjusting makes for better compliance and support
Why Choose the EX-701 knee brace? We have built this product from the ground up testing over 50 popular knee braces and redesigning the concept we truly believe if you fit the measurements this is the best in class open patella knee brace support improving the support level with minial slimline fit weighing less than 6oz
Feel The Difference Vs Generic Open Patellar Stabilizing Knee Brace Designs - We ask you to watch the video read the feedback and see what real functional knee support should feel like. Check the sizing guide 20" maximum thigh 3" above the knee and 18" maximum calf width. Total satisfaction contact us for any issues regarding your purchase enjoy the product size guide [medium]!
Binding: Apparel
model number: EX-701
Part Number: FBA_EX-701
Details:**Fitting: max calf size 16-18 inches MAX UPPER THIGH 20 INCHES (measure 3" above knee)** Awesome patellofemoral brace! ByJ. PTon February 2, 2016 "I have been an orthopedic physical therapist for over 25 years and have treated several hundred patients with various knee problems. If you need a very functional brace to help with patellofemoral pain, this is the brace to purchase." "I have tried three knee braces in the last week. I have been using a Nike sleeve, a TugSport, and a Shock Doctor and I keep coming back to this one."By Adam j Murpyon February 1, 2016
We Guarantee this knee brace will improve your knee pain and help stabilize weak knees or your money back contact us directly on our support email DIFFERENT BY DESIGN - Our unique 4-way strap system ensures an enveloping style all-round knee support with double flexible stabilizers to improve weak knees including lateral and medial ligament sprains. The two cross over straps secure and isolate the patella tendon giving symptomatic relief of patella tendon injuries. ENHANCED COMFORT & LESS IRRITATION The 4 way straps design creates a critical 1cm comfort gap behind the knee, no more itching behind the knee, less overheating, less sweating, better all day comfort and full range knee bending allows use in a range of sports from basketball, skiing, walking running and also conditions such as arthritis. Read the numerous positive reviews from Physio's Doctors and happy consumers with long-term knee pain, try our EX-701 Knee Brace and feel the difference or your money back SIZING INFO maximum calf size 16.5 inches, minimum Knee circumference 13 Inches maximum Upper thigh circumference (measured 3 " above knee) of 20 Inches. Please size correctly and if in doubt email us
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
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