Brand: Carex
Features:
- 5 PIECE HIP KIT: Includes Reacher Grabber, Shoe Horn, Sock Helper, Bath Sponge, and Dressing Stick to help with every day tasks that can be hindered from lack of range in arms or injury.
- EXPAND YOUR REACH: Our 26.5" folding metal reacher grabber pickup tool allows for easy grabbing with magnets on the end to grip onto metal objects. The claw grabber makes reaching quick and easy without struggle.
- BATHE INDEPENDENTLY: Long handled sponge allows for cleaning in hard to reach places while the plastic handle makes keeping it clean and bacteria free easy.
- DRESS INDEPENDENTLY: Dressing stick and shoe horn allows users to dress without bending or reaching while reducing the amount of time it takes to get dressed, something that can be greatly affected with injury or old age.
- MANY USES: Great as post surgery recovery gifts or as elderly assistance products. Our five piece hip kit makes everyday tasks simple and easy while reducing the amount of time it takes to perform them.
Binding: Health and Beauty
Release Date: 17-06-2019
model number: FGP50300 0000
Part Number: FGP50300 0000
Details: GET BACK YOUR INDEPENDENCE Living independently is a necessity for most. Our Carex Hip Kit includes the home health care necessities for daily living including items for grabbing, bathing, and dressing independently. Our hip kit is perfect for those in need of handicap accessories or in need of a hip replacement kit EASY REACHING The Carex 26.5" folding reacher grabber is a perfect grabber tool for elderly persons or handicapped. It acts as a claw grabber with a magnetic tip to help lift metal objects. INDEPENDENT DRESSING Dressing can be a burdon when injured or with limited bending in ligaments. Our sock aid sock assistant device, shoe horn long handle, and dressing stick cover the basics for putting on and taking off shoes, socks, and other clothing. These daily living aids help with those that struggle to stand up or sit down and have a limited range of motion in their arms and legs. BATH INDEPENDENTLY Bathing independently is a major necessity in having a quality of life. For those with limited range in their arms, this can be a struggle. Our shower scrubber features a long shower handle with a bath sponge on the end to ensure the hard to get place get clean. Included in this hip kit: - 1 metal reacher grabber pickup tool - 1 long shoe horn - 1 sock aid easy on easy off - 1 dressing stick - 1 long handled bath sponge
Package Dimensions: 29.0 x 7.0 x 5.0 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page.
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
Customer service: Monday to Friday between 9:00 am to 5:00 pm PST
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
Company Information:
Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.