Brand: STRELLALAB
Color: green
Features:
- Value Pack for Max Support: The 240-chew value pack of our joint supplement for dogs offers a cost-effective solution for long-term care. Perfect for large breeds and multi-pet homes, our formula is a top choice among senior dog supplements.
- American Quality Assurance: Our glucosamine for dogs is proudly made in the USA, ensuring top-quality care for your pets with 24/7 customer support. Rescue your puppy's joints with our tasty bites: the ideal old dog supplement for healthier joints.
- Natural Joint Health for All: Ideal for every size, our senior dog joint supplement for large breed is just 2 grams, making it also perfect for small and medium pups, of all ages from adult to senior, older doggies.
- Vet-Approved Blend: This hip and joint supplement dogs love is full of glucosamine chondroitin MSM sulfate & vitamins for nutritional support that extends beyond typical dog treats. Ensure good mobility with our tasty hip and joint chews for dogs.
- Pain Relief Aid: Our glucosamine chondroitin for dogs formula provides max anti-inflammatory relief from joint pain in every chew. Give consistent joint health support for your puppy with our nutritious chewables, doubling as senior dog treats.
- Deliciously Healthy Chews: No more hassle with pills, tablets, or capsules; our dog hip and joint supplement is a soft, tasty, chewable treat every doggie loves, providing complete and advanced care in every tasty bite.
- Proven Excellence: For years, our dog glucosamine and chondroitin supplement for large dog has been advancing canine wellness. Leading as one of the best hips & joints supplements to help with joint pain relief and extend active years for old paws.
- Lasting Joint Care: Regular use of our joint support supplement for dogs ensures enduring bone strength & joint health for your pup. Plus, these dog glucosamine chews offer an extra boost to your furry buddy's daily routine.
model number: SL47ADVANCEDP2
Part Number: SL47ADVANCEDP2
Details: Keep your Dog in Good Health, Active and Super Energetic with this Premium Quality Glucosamine Chondroitin for Dogs Hip and Joint Supplement This natural chewables is formulated with combination of all essential ingredients to provide extend care for joints: Glucosamine for dogs hip and joint supplement with MSM, Chondroitin Sulfate, Yucca Schidigera Extract, Omeg-3 Fish Oil, Calcium and Vitamins When used regularly, joints treatibles for dogs will have the following effects: PAIN RELIEF SUPPLEMENT: helps with inflammation, stiffness and pain releaf. DOG SUPPLEMENTS FOR JOINTS AND HIPS: helps cushion and lubricate joints, promotes healthy joint structure and functioning, improves bones strength. INCREASE MOBILITY FOR SENIORS DOGS: helps with joint pain, improves general mobility and energy. POST-SURGERY RECOVERY: anti-inflammatory properties help with swelling, pain, stiffness, recovers from sprains, strains and broken bones. SYNERGISTIC BENEFITS: can be used in conjunction with regular medications with no interactions. NO SIDE EFFECTS: does not damage the liver, kidney or GI tract. DIETARY SUPPLEMENT: can be administered daily as part of your doggie's diet.. These soft chews for dogs are Made in USA, following strict quality standards, with all natural component for best possible product, to ensure the wellness of your pup from paw and tail to nose and ears. Our formula doesn't contain any soy, corn, dairy, sugar, hormones, artificial flavoring or preservatives. Joint chews for dogs are suitable for all ages, from puppy to older senior dogs, any breed from yorkies to large labs.
Package Dimensions: 7.5 x 6.8 x 3.9 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States:
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada:
- Please see the table below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, Kateminimalist will cover the return shipping costs.
- Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse: The actual cost of return delivery will be charged to the customer. This applies when the customer purchased the wrong product, the item does not fit, or they no longer want the item.
Return and Refund Policy
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
- Address:
2122 Kingsway
Upper Unit B,
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B,Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.