Relief Pak-11-1310 Moist Heat Pack to ease Aches and Pains from arthritis, back pain, muscle strains, stiff neck, sprains, stiff joints, bruises, general soreness and spasms. Standard Size - 10" x 12"
MOIST HEAT IS BEST: Why a Moist Heat Pack and not a heating pad? Moist heat is more effective in deeper tissue heating and penetrates more than dry heat at the same temperature. Moist heat also changes tissue temperature rapidly.
LONG LASTING RELIEF: From less than an hour in either the stove, microwave or other heating unit, the moist heat pack delivers up to 30 minutes of hot, moist, therapeutic relief. Handle pack by corner tab and wrap in a towel or covering before use.
MULTIPLE USES: These moist heat packs help treat acute and chronic pain, relieve aches and ease soreness and stiffness. Ideal for recovery use post-injury and post-workout with a material that conforms to any body part and is pliable when heated.
PROFESSIONAL CHOICE: The ReliefPak Moist Heat Packs are designed for use at home or in multi-user environments like clinics. That’s why they’re highly recommended by physiotherapists, physicians, chiropractors, athletic trainers and kinesiologists.
SAFE, DURABLE AND EASY: Moist Heat Packs are safe for Adults and Children. Easy to travel with, place on the treatment area using either a towel or cover. When not in use, place it wet in a plastic bag, seal it and store in freezer. Heat Packs are Latex-free.
Release Date: 19-06-2017
model number: 11-1310
Part Number: 11-1310
Details: Product Description
ReliefPak Moist Heat Packs are the ideal solution to ease aches and pains from arthritis, back pain, muscle strains, stiff neck, sprains, stiff joints, bruises, general soreness and spasms. Why? Because moist heat is better than dry heat and a Moist Heat Pack is more effective than a heating pad. Moist heat is superior in deeper tissue heating and penetrates more than dry heat at the same temperature. Moist heat also changes tissue temperature rapidly. Patients often report quicker relief from moist heat and moist heat has been proven to speed recovery by increasing blood flow to a specific area. From less than an hour in either the stove, microwave or another heating unit, the heat pack delivers up to 30 minutes of hot, moist, therapeutic relief. Once heated and ready to use, handle the pack by the corner tab. Be sure to wrap the heated pack in a towel or covering before use. So versatile, these moist heat packs help treat acute pain, chronic pain, relieve aches and ease soreness and stiffness. They are ideal for recovery use post-injury and post-workout, containing material that conforms to any body part and is pliable when heated, unlike heating pads which can be difficult to maneuver. ReliefPak Moist Heat Packs are designed for use at home or in multi-user environments like clinics, spas, gyms and training rooms. That’s why they’re highly recommended by physiotherapists, physicians, chiropractors, athletic trainers and kinesiologists. The pros know what works best. These heat packs are safe for adults and children and are easy to travel with. To use, simply heat and place on the area to be treated using either a towel or cover. Expected usage will dictate how to care and store the heat pack. If it’s expected the pack is going to be used for regular or frequent treatments, it should be kept in water, either in the heating unit or in a covered pot on the stove. If the pack is expected to be idle and stored for an extended period of time, it should be kept moist and cold. In those instances, place the wet pack in a plastic bag, seal it and store it in the freezer. Please note, heat packs are Latex-free.
Manufacturer Contact Information
800-431-2830
EAN: 0714905016621
Package Dimensions: 7.0 x 6.2 x 2.0 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations. 2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable. 3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process: 1. If your item has an issue, please first submit a ticket to our Support Center. Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number. 2. Tell us what steps you have already taken to resolve the issue. 3. Provide the item code indicated on the outer packaging. 4. Send a clear photo or video showing the defect(s); these should be taken under good lighting. NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above. MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT Please be sure to open the parcel and carefully check the contents before signing for the package. For any issues, please carefully follow our warranty process to minimize any delays: 1. Contact our Support Center with your order number. 2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received. Possible Solutions: – If there is a item missing, we will resend the missing item/accessory for free within the warranty period. – If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating: 1. The order number. 2. The item code(s) you wish to return. 3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items Items that can be returned/refunded or exchanged must follow the criteria as below: 1. Items damaged/broken upon arrival. 2. Items received in the incorrect size/color. All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted. Return Shipping Fees 1. Shipping fees to return the items are at the customer’s own expense. Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available. 2. Kate Minimalist products are strictly quality controlled prior to dispatch. Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival. 3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement. 4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
