Regarding the set, it includes the high-performance facial cleanser THE FACE WASH, which has a "selective adsorption function" that cleanses only excess sebum and dirt while leaving moisture ingredients intact, and THE BUBBLE NET, which instantly creates rich and elastic bubbles. 【THE FACE WASH】 was developed with the concept of "removing unnecessary dirt while leaving the essential ingredients for the skin." 【THE FACE WASH】While thoroughly removing dirt from men's skin, it has been formulated through repeated testing to retain necessary sebum and create a pseudo-sebum membrane. This results in a face wash that maintains an appropriate level of cleansing power while also providing expected emollient effects. The BUBBLE NET is a skincare tool designed with the idea of easily creating the ideal bubbles, transforming the "hassle" of lathering into something "fun." "The Bubble Net" makes it surprisingly easy to create dense bubbles. Maximizing the potential of "THE FACE WASH" and "THE BODY WASH," we enhance the skincare benefits of the foam to their fullest.
Binding: Others
Details: Set includes THE FACE WASH (facial cleanser) along with a foaming net, and comes with two sample pouches. - THE FACE WASH (Facial Cleanser) Content: 100g - THE SHAMPOO (Shampoo) Sample for 2 uses - THE BUBBLE NET (Foaming Net) Size: 180mm x 260mm
●Set Details This set includes the high-performance facial cleanser THE FACE WASH, which features a "selective adsorption function" that cleanses excess sebum and dirt while retaining moisturizing ingredients, along with THE BUBBLE NET, which instantly creates rich and elastic foam. ●Product Development Story
・THE FACE WASH THE FACE WASH was developed with the concept of "removing unnecessary dirt while retaining the essential ingredients for the skin." The basic function of facial cleanser is, of course, "to remove dirt that has adhered to the skin." If we only think about removing dirt, it would be very simple to just use strong cleansing ingredients. However, this would also strip away the essential "sebum film" that is necessary for the skin. In THE FACE WASH, we have successfully created a facial cleanser that thoroughly removes dirt from men's skin while retaining the necessary sebum, allowing for the formation of a pseudo-sebum film. The BUBBLE NET from BULK HOMME is all about the "foam." However, I found that there are many men who struggle with or find whipping to be a hassle. In that case, the idea behind creating THE BUBBLE NET was to develop a skincare tool that easily produces the ideal foam, transforming the "hassle" of whipping up foam into something "enjoyable." ●Usage Precautions: If it does not suit your skin, please discontinue use. - Please use it carefully and pay close attention to see if any abnormalities occur on your skin. - Please do not use on areas with abnormalities such as cuts, swellings, or rashes. If you experience redness, swelling, itching, irritation, discoloration (such as white spots), or darkening while using the product, we recommend that you discontinue use and consult a dermatologist. If it gets into your eyes, please rinse it out immediately. - Please do not place it in high temperature, low temperature, high humidity areas, or in direct sunlight. Please store it out of reach of infants and toddlers. - Please use it as soon as possible after opening.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
