🎁【Latest Android 13.1 OS】2024 Upgraded Android 13.1 version TV BOX 2GB/16GB Quad-Core Built-in WiFi 802.11 a/b/g/n/ac Support 3D/4K(60Hz)/H.265.2GB Ram + 16GB Rom android tv box provides larger capacity of 2GB RAM 16GB ROM and 64 bit CPU supports run fast and stable operation, avoiding crashes caused by insufficient memory.
🎁【2GB RAM 16GB ROM】Android 13.1 TV BOX 5G provides larger capacity of 2GB RAM 16GB eMMC and 64 bit CPU supports run fast and stable operation. It can transfer large capacity files,videos at storage rates defined by storage devices, and optimize the machine to reduce energy consumption.H.265 VIDEO DECODED: The same HD image quality, H.265 only needs 1/5 network broadband Smart connection, high definition no lags.
🎁【2.4G/5.8GHZ Dual Wifi】Supports 2.4G/5.8GHZ dual Band WiFi, provide stable, fast and high-quality WiFi signal, make sure enjoy a higher quality to browse websites, run programs, play games, watch movies.
🎁【Quad Core TV Box】Android 13.1 TV BOX comes with the fast and powerful Android 13.1 OS, compatibility with the advanced processor Quad Core, higher data transfer rates, and the apps run smoothly without any lagging.Loading is more rapid/ Boot up is more rapid/ Decoding is more powerful/ Performance is more stable
🎁【4K & 3D Video】The android tv box fully supports 3D video playback give your realistic view, provides ultra-fast running speed and professional image processing ability. You can enjoy 4K ultimate HD video and play thousands of android games in a large 4k screen.Brings more than 4 times, the faster speed of reading and writing. Faster Transmission/Faster Boot up /Faster Response/Faster Channel Change
Binding: Electronics
model number: PRO-5G
Part Number: CICCI-PRO-5G
Details: Specification:
Powerfull Advanced Processor Quad Core Amlogic S905W(upgraded from RK3229)
Latest Chips Support Wifi 5G
GPU: Mali-450 penta-core
RAM: DDR3 2GB, ROM 16GB
OS: Android 9.0(upgraded from Android 7.1)
3D: Hardward 3D graphics acceleration
HDMI: HDMI 2.0 with CEC
AV: Support
Wifi Dual Band 2.4G/5G: Support
LAN: Ethernet:10/100M, standard RJ-45
Support Decoder format: HD MPEG1/2/4,H.265,4K-HD, HD AVC/VC- 1,RM/RMVB,Xvid/DivX3/4/5/6 ,RealVideo8/9/10
USB host: 1 High speed USB 2.0,support U DISK and USB HDD
languages: English/French/German/Spanish/Italian/ etc multilateral languages
Mouse/ Keyboard: Support mouse and keyboard via USB
SPDIF/IEC958: Coaxial
Power Supply: DC 5V/2A
Network Function:Netflix,Google Play,Youtube,Kodi 18 etc
What's in Box?
1 x Mxq PRO 5G tv box
1 x Remote Control
1 x Power Supply
1 x HD Cable
1 x User Manual
Frequency Asked Questions:
1. Netflix,Hulu, Disney+,Sling TV App and other apps For applications that cannot be installed from Google Play because of the copyright issues, you can download them from a website named APKPure or APKPure app
2. Remote can't navigate on some Apps-- It is a common issue for almost all of android tv box that hard to navigate on some Apps with the remote, as these Apps are mainly provided for tablets and phones that have touch screen. You can connect a mouse or a wireless keyboard to control it.
3:Contact us if you have any question or concern, we will fix your issue within 24 hours.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
