EXTREMELY DURABLE - The commercial grade 304 stainless steel used to create this 50 foot metal hose can stand up to harsh conditions, allowing you to pull it through rose bushes or barbed wire fences without worry, and this heavy duty hose is rust proof, corrosion resistant, and has UV protection that makes it cool to the touch even on hot, sunny days while also being able to stand up to freezing temperatures, meaning it can be left outside all year long without becoming stiff or brittle.
KINK FREE - The Bernini Metal Garden Hoses are built with a rugged stainless steel casing that ensures kink free operation for a continuous flow of water, even when tied in knots, so you can count on running water when and where you need it, and our patented Power Couplers allow our hose to succeed where other flex hose fail because it can pass a 90 degree pull test at the spigot.
VERSATILE - This multifaceted hose is ideal for a variety of uses, from watering the garden to washing the car to spraying down the sidewalk, and it makes a great RV water hose because it is lightweight and stores easily for travel. The included aluminum fireman-style twist nozzle can be adjusted for a host of applications - a fine mist for delicate plants or a powerful spray to blast away dirt from concrete. It may be he last lightweight hose you ever need to buy.
WEATHERPROOF - The Pro Series Metal Garden Hose is a heavy duty water hose that will stand up to the elements, so it won't dry out in the hot summer sun, it won't get brittle and crack when left outside in the snow, and it won't rust or corrode when exposed to wind and rain, allowing you to count on years of reliable use with this outdoor hose.
SUPER FLEXIBLE - You may think that a flexible hose can't be made of metal, but the spiral plated stainless steel design is significantly more flexible than standard rubber garden hoses, plus it won't dry out or rot over time like your old hoses would. It slinks through fences and around plants without ripping them up, and it rolls up onto a hose reel with ease in seconds. It's so flexible, it can be coiled up easily by hand for storage when not in use.
model number: LG3857BE
Part Number: LG3857BE
Details: The Bernini Pro Series Metal Garden Hose 50' stainless steel garden hose is a flexible water hose that is lightweight and easy to carry, but extremely durable and long lasting. This kink free garden hose stands up to thorny rose bushes, sharp wire fences, rough rocky surfaces and all the nasty weather nature throws at it. This flex garden hose coils easily both loose and on a hose reel, so it is easy to store away when not in use. The 304 grade stainless steel casing makes it a no kink hose that is puncture resistant and features UV protection that makes it corrosion resistant and cool to the touch, even under the summer sun. A convenient aluminum spray nozzle is included, which is adjustable from a powerful spray that is great for taking down caked on dirt down to a fine mist that won't damage your delicate plants. Our patented Power Coupler technology allows our steel hose to pass a 90 degree pull test, something no other metal garden hose can claim.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
