sticro Sinus Relief Mask Moist Heat with 3 Temp Settings, Ex-Large Headache Mask Electric Face Heating Pad for Sinus Pressure Relief, Migraine, Tension Headache Relief Black
KING SIZE HEAT COVERAGE FOR PAIN RELIEF: the face heating pad features the full coverage heat for forehead, sinus and cheek, covering the major pain and sore of head, such as tension headache, sinusitis, dark circle, puffy eyes and other head issues.
FAST AND LASTING HEAT: Compared to those microwavable face heating pads or sinus masks, you don’ t need to get up and down to put it repeatedly in the microwave to keep warm, all you need to do is plugging it in and enjoying the continuous heat therapy. It will begin to heat in several seconds after plugged in and rise to target temperature in 3-5 minutes, providing fast and intense heat for pain areas.
CUSTOMIZED TEMPERATURE AND TIMER SETTINGS: Sinus Relief mask is equipped with Easy-to-Use LED Display hand Controller, There are three temperature and five timer settings available, customized designs for your best fitting temperature and auto-off timer for warming or heat therapy. But NEVER SLEEP when wearing the sinus relief mask even if you have set the auto-off timer.
DEEP SOOTH WITH MOIST HEAT: This extra-large mask can be used for dry heat therapy or moist heat therapy. Moist heat warms the tissues more quickly because water transfers heat faster than air. For moist heat, simply apply a fine mist to the inner side of the heated eye mask. The fast heat helps moisture deeper into the tissue beneath, increasing circulation to problem areas, bringing in new blood cells while taking away wastes to speed up recovery.
SAFE FOR DAILY USE: Heated Brace is powered by provided 12V adapter which is safe voltage for human beings and LED Display hand Controller with total 9.5 ft Extra Long power cord (NOT FOR PORTABLE USE). Our Heating pad choose fiber Heating Element and embedded with thermostat sensor, which is more durable and safer than regular 110V heating pad.
GREAT PACKAGING & GIFT CHOICE: This heated face mask really suits women and men to be used at work, travelling, rest or other situations. It is easy for face hot therapy anytime anywhere you like. helping you to get relief from headaches such as migraine, hormone headache, sinus, cluster, as well as relief for puffy eyes. A great gift choice for Birthday, Thanksgiving, Christmas, Mothers Day, Fathers Day, etc.
TIPS FOR USING HEAT THERAPY: Before starting any type of therapy, you should consult your doctor, particularly if you are pregnant, nursing, have any circulatory problems, diabetes or skin issues. While heat can be a trigger for some people with migraine, others find that heat therapy can be soothing when they have an attack. What works for one person may not work for another, and the treatment approach is often very unique to the individual.
GREAT GIFT IDEA: It will serve as a thoughtful and decent gift for parents, grandparents, friends at birthday, Christmas, Mother's Day, Father's Day...
ONE YEAR WARRANTY: all of sticro heating pads support one-year warranty, and any questions about the products please feel free to contact us.
Part Number: STSM001B
Details: sticro Moist Heat Sinus Relief Mask Moist Heat with 3 Temp Settings, Ex-Large Headache Mask Electric Face Heating Pad for Sinus Pressure Relief, Migraine, Tension Headache Relief
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
