Mora Ceramics Tea Cup with Loose Leaf Infuser, Spoon and Lid, 12 oz, Microwave and Dishwasher Safe Coffee Mug - Rustic Matte Ceramic Glaze, Modern Herbal Tea Strainer - Great Gift for Women, Limestone
Brand: MORA CERAMICS HIT PAUSE
Brand: MORA CERAMICS HIT PAUSE
Color: Limestone
Features:
- IT’S TIME TO HIT PAUSE: Mora Ceramics is more than a mug. Mora is Latin for "Pause", acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it's time for you to slow down every once in a while and hit pause. Your Mora mug can help you do that. Every time you use a Mora tea mug it is a reminder to hit pause, give yourself some me time, and improve your overall well-being.
- LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don't know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
- TITANIUM COATED TEA FILTER AND SPOON: Our stainless steel tea infuser and spoon are coated with titanium for an anti-erosion finish. Instead of using chemical plating, we use a pressurized vacuum-coating so there are zero chemicals used in the process. Please note that vacuum-coating may result in the inside part of the infuser not having as bright of a copper color as the outside, since it is pressurized from the outside wall-in. All our materials are food grade, beautiful, and lightweight.
- MULTI FUNCTIONING CERAMIC LID: Our lid will not only keep your tea or coffee hot, but will also act as a coaster to hold the infuser when you are finished steeping. Covering your tea seals in heat, creates a full extraction and insures the essential oils of the herbs stay in your cup.
- MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤
Binding: Kitchen
model number: 20-S4-MCTY-0023
Part Number: 20-S4-MCTY-0023
Details: ATTENTION ALL BUSY PEOPLE:With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora mug is to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you need and deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.
REASONS YOU NEED MORA:● Convenience: Loose leaf tea can be a bit of a hassle but is so much better and fresher than ground tea in bags. Our tea mug makes brewing the perfect cup the easiest way possible. ● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.● Ceramic Lid: Stylish and functional, our lid keeps in the heat and the flavor as well as acts as a coaster to hold the infuser. ● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.
OUR MORA STORY: We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who deals with anxiety and came up with the Hit Pause method. We spent months researching the right glaze, clay material, mug shape, and lid functionality. During our design process, we combined the beauty of handcrafted mugs with the functionality of a tea mug. We hope you enjoy our hybrid creation.
EAN: 0786899622799
Package Dimensions: 6.7 x 5.8 x 4.4 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: MORA CERAMICS HIT PAUSE
Color: Limestone
Features:
- IT’S TIME TO HIT PAUSE: Mora Ceramics is more than a mug. Mora is Latin for "Pause", acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it's time for you to slow down every once in a while and hit pause. Your Mora mug can help you do that. Every time you use a Mora tea mug it is a reminder to hit pause, give yourself some me time, and improve your overall well-being.
- LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don't know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
- TITANIUM COATED TEA FILTER AND SPOON: Our stainless steel tea infuser and spoon are coated with titanium for an anti-erosion finish. Instead of using chemical plating, we use a pressurized vacuum-coating so there are zero chemicals used in the process. Please note that vacuum-coating may result in the inside part of the infuser not having as bright of a copper color as the outside, since it is pressurized from the outside wall-in. All our materials are food grade, beautiful, and lightweight.
- MULTI FUNCTIONING CERAMIC LID: Our lid will not only keep your tea or coffee hot, but will also act as a coaster to hold the infuser when you are finished steeping. Covering your tea seals in heat, creates a full extraction and insures the essential oils of the herbs stay in your cup.
- MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤
Binding: Kitchen
model number: 20-S4-MCTY-0023
Part Number: 20-S4-MCTY-0023
Details: ATTENTION ALL BUSY PEOPLE:With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora mug is to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you need and deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.
REASONS YOU NEED MORA:● Convenience: Loose leaf tea can be a bit of a hassle but is so much better and fresher than ground tea in bags. Our tea mug makes brewing the perfect cup the easiest way possible. ● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.● Ceramic Lid: Stylish and functional, our lid keeps in the heat and the flavor as well as acts as a coaster to hold the infuser. ● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.
OUR MORA STORY: We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who deals with anxiety and came up with the Hit Pause method. We spent months researching the right glaze, clay material, mug shape, and lid functionality. During our design process, we combined the beauty of handcrafted mugs with the functionality of a tea mug. We hope you enjoy our hybrid creation.
EAN: 0786899622799
Package Dimensions: 6.7 x 5.8 x 4.4 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items .
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
3. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
Return Process:
1. If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number.
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be replaced or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
