VELPEAU Thumb Support Brace - CMC Joint Thumb Spica Splint for Pain Relief, Arthritis, Tendonitis, Sprains, Strains, Carpal Tunnel & Trigger Thumb Immobilizer, Wrist Strap, Left or Right Hands (Large)
【BENDABLE OCTOPUS SHAPED SUPPORT SPLINT】This Thumb Brace has an Octopus shaped nylon splint made according to the physiological curve of the thumb. It has excellent elasticity, lightweight, and is not easy to be deformed and broken. It can perfectly wrap and fix the first carpometacarpal(CMC) joints and the base of the thumb, providing good stabilisation as well as greater flexibility of the joint. The product is small and low-profile.
【BETTER PAIN RELIEF AND INJURY SUPPORT】This Thumb Brace provides comfortable protection and moderate support for weak, aching or sore thumbs. For soft tissue injury, ligament strains, Tendonitis, Skiers' Thumb/Gamekeeper's Thumb, Osteoarthritis and degenerative joint disease. It is also ideal for those experiencing arthritic symptoms, or pain associated with repetitive stress such as playing mobile phones or video games.
【MORE SUITABLE FOR SLEEP】This Thumb Support Brace is filled with sponge without hard metal or latex material, and does not have any peculiar smell. The inner layer is made of high quality microfiber glasses cloth, which is skin-friendly and non-irritating, it can absorbent quickly and keep the wrist dry, which will keep comfortable in continuous use. This Thumb Support is washable and reusable, very suitable for sleeping, doing housework, holding children, playing games, and office use.
【EASY TO WEAR】The Thumb Splint is effortlessly worn using its high-stick and durable hook and loop strap, ensuring safe and quick binding with adjustable tightness. Its delicate cutting results in a small and stylish design. Thoughtfully packaged, it makes an ideal gift for your loved ones. Available in multiple sizes for both men and women and fits both right and left hands.
【NOTE】Note: Please double check that your selection is correct for your right or left hand and refer to the size chart for a proper fit. If you are between 2 sizes, please choose the larger size.
Details: Instructions：1. Reversible design, fits both right and left hands. 2. Please measure your wrist circumference before purchasing and choose the right size to ensure proper fit and performance. 3. Don’t make belt too tight or too loose. If it is too tight, it will affect blood running, which is not conducive to wound recovery, or if it is too loose, it can’t be fixed. Product Name： Thumb Brace Model Number： VP0905 Material: Polyester, Nylon, Cotton, Polyurethane, Polypropylene. Colour：Black with BlueSIZE： Small/Medium (S/M)、 Large/X-Large (L/XL) S/M：Wrist circumference 5 1/2″-6 3/4″/14-17 cm L/XL：Wrist circumference 6 3/4″-8″/17-20 cm Note: * Please use under the guidance of doctors and professional persons. * If there is any dyke break on the trauma place, it should be used with caution, or to avoid direct contact with it. Washing:* Please securely fix the Velcro before washing, so as to prevent the Velcro strap from damaging or gluing other clothes.* Use neutral detergent to wash it in water at 30°C. Rinse it thoroughly with clean water after washing. Do not use fabric softeners. Do not bleach, machine wash or dry clean. * Do not wring dry after washing, but you can squeeze it by hand or use a dry towel to suck in excess water, then place it at a dry place. Do not iron, dry or expose directly in the sun. * The frequency of cleaning can be determined according to the actual use of the brace. For any high quality product, only careful care can extend its service life.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
