RELIEF WITHOUT PAINKILLERS: Our microwavable heating pad for neck and shoulders provides drug-free musculoskeletal relief, easing tension, calming inflammation, alleviating pain, and speeding up recovery from injuries or flareups.
MOIST HOT OR COLD THERAPY: Our heated microwavable neck wrap can alternately function as a cool pack after an hour or two in the freezer. The surface moisture upon cooling or heating enhances the penetration of its therapeutic effect.
WEIGHTED FOR LIGHT COMPRESSION: Target deeper structures under the gentle weight of our neck wrap. Microwavable human-grade flaxseeds inside weigh enough to exert slight, soothing pressure on painful areas while keeping the wrap in place.
ERGONOMIC NECK WARMER: Microwavable heating pads by SunnyBay are specifically designed to provide comfort to aching body parts. The rounded edges and form-conforming stuffing make them feel more like warm hugs than pain relief accessories.
VERSATILE FOR WHOLE BODY USE: While originally intended as a neck heating pad for neck pain or shoulder issues, our form conforming narrow wrap settles over any body part. Use for athletic injuries, arthritis pain, period cramps, and more.
TRAVEL-FRIENDLY, BULK-FREE: The five-inch width of our microwave heat pack ensures enough coverage for maximum efficacy while avoiding bulk. At 26 inches, the length is convenient enough to fold and pack into your suitcase or wear on the go.
DURABLE MATERIALS AND CRAFTSMANSHIP: With the stitched chambers keeping its filling evenly spread throughout, it’s not easy to deform our neck heating pad. Microwavable and stretch-resistant materials enable unlimited use and long life.
LUXURIOUSLY SOFT, HIGH-QUALITY: Our beanbag microwave heating pad for neck and shoulders feels blissful over stiff, strained, or swollen areas, with smooth, anti-pill fleece on one side for comfort and cotton on the other for heat conduction.
READY WITHIN MINUTES: Avoid overheating this heat pad! Microwavable for up to two minutes, it is best used by heating on one side for one minute then flipped and warmed for 30 more seconds.
NO COMPROMISE ON STYLE: Make a style statement by choosing from a wide range of prints and colors! Not only are our moist heating pads microwavable but they’re hands-free and look great, too.
Binding: Health and Beauty
Part Number: FBA-4x26-navy-flax
Details: PAIN RELIEF Sunny Bay's versatile heating pad pillow will quickly become your go-to solution for neck and shoulder muscle pain, soreness, and tension caused by intense training or accidental tweaks that can happen during daily activities. Simply pop it in the microwave or freezer for the best hot or cold therapy for your aching body. THERAPEUTIC Once your pillow is safely heated in the microwave, instantly place it on your neck for pain relief. Each pack holds in heat for 30 minute intervals, maximizing your relief for fast and efficient recovery. Stow your pad in your day bag or luggage for daily relief during travels near and far. COMFORTABLE Each pack is filled with fresh flax seeds fill to efficiently hold in heat and ensure a flexible fit around your target areas. Whether you're standing up or moving around in your office chair, the pack stays put. Our anti-pill fleece cover retains warmth and is designed to protect your skin from the long-lasting heat stored inside. You'll feel better in practically no time! HOT-COLD USE Forget gel packs or ice cubes melting through ragged towels. Our heat pillows handle hot and cold treatment with ease. Pop it in the microwave for quick heating, or place it in the refrigerator or freezer to chill for fast soothing. It's perfect for muscle aches and pains from your neck and shoulders. REUSABLE No matter how many times you use it, our heat pack is ready for more. From the filling to the cover, we designed every detail to stand up to heavy, repeated use to provide you with consistent muscle pain relief on demand. -Sunny Bay Microwavable Neck Heating Pad, Extra Long -Relieves Muscle Tension and Pain -For Hot or Cold Muscle Therapy -Anti-pill Fleece Cover -25 x 5 x 1 in.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
