Accurate and reliable: The body fat scale with 4 high-precision sensors instantly delivers accurate and reliable readings in 0.2lb (0.05kg) increments, while the smart tape incorporates a locking pin and retract button for easy and precise measurements.
Work with Renpho Health App: Connect the weight scale to the app for instant access to the detailed analysis of 13 body metrics. The tape measure records 12 key body parts with the option to add up to 6 body parts via Bluetooth, which allows you to get a bigger picture of your fitness and reach your goals with greater efficiency.
Easy monitoring: The Renpho Health App enables you to gain an overall view of your body changes and fitness progress with real-time graphs. Sync the Bluetooth measuring tape to the app to record the data of key body parts.
One-fits-all design: The feature-packed Renpho Health App supports unlimited users to keep profiles, automatically identifying users based on their weight and syncing their data to the corresponding profile for easy data management. Ideal for sharing the RENPHO bathroom scale and tape measuring with your family and friends towards a healthier lifestyle.
Thoughtful and practical gifts: Whether you or your loved ones are trying to lose weight, build muscle, maintain the current fitness level , the RENPHO smart scale and tape measure work together to provide accurate and comprehensive body measurements, making them thoughtful and practical gifts.
Part Number: ES-CS20M+RF-BMF01
Details: Renpho Body Fat Scale
1. For best accuracy, please lay the scale on a hard and flat surface, and stand on the central area. Avoid carpet or soft surfaces.
2. To avoid inaccurate weight results, please recalibrate the scale after physically moving or shifting it or when replacing the batteries.
3. To calibrate, apply weight on the scale, then step off and wait for the LED screen to display "0.0". Then, step back on the scale to weigh accurate results.
4. During weighing, the indication will be flashing on the display, wait till the indications stop flashing. Your weight will be displayed for about 15 seconds, then switch off automatically.
5. Please stand on the scale with dry & bare feet and make sure your feet touch 4 electrode areas on the surface of the scale before use when taking body fat and other data. And please also noted that you need to turn on the Bluetooth on your phone and make a connection.
6. Please change a new battery when "LO" appears on the screen which indicates that the battery is out of power. "Err" shown on the display indicates overload.
Renpho Smart Tape
Large LCD Display
No need to stare at the scale on the tape measure, enjoy RENPHO bright large LCD screen.
Tape Made in Germany
RENPHO easy-lock hook design makes it easy to measure your body all by yourself.
Tips: Please push the hook into the slot;while measuring in circumference!Fasten the Tape, Snug Fit
Wrap the tape around your arm using old tools, trying so hard to read the scale?
Use RENPHO measuring tape instead! Press the retractable button to fasten the tape, snug fit effortlessly.
Smart App Tracking Progress
Whether you're a fitness buff or just looking for a way to monitor your progress, this digital measuring tape is the perfect tool to keep you motivated.
Unlimited Users
Use the body tape measure with unlimited users on Renpho App.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
