RENPHO Eyeris1 - Heated Eye Massager for Migraine, Temple Massager with Remote, Compression, Vibration, Eye Care Device for Eye Relax, Reduce Eye Strain, Birthday Valentine's Day Gifts for Her Him
Comfortable Heated Eye Massage - Renpho eye massager built-in heating pads provide a comfortable temperature 104℉-107℉(40℃-42℃), better for relaxing eye puffiness, dry eyes, etc. The hot compress can regulate the metabolism of the eyes, more effectively improve symptoms such as sore eyes, styes, dark circles. And you can choose 2 adjustable compression intensity
Relieve Eye Strain & Improve Sleep - RENPHO forehead massager for with the high-tech motor, trigger point massage, replicate the human massage effect of squeezing and kneading, helping to refresh your eyes and make the skin around the eyes more shiny and elastic. Wear the eye care machine for 15 minutes before going to bed every night, you will be totally relaxed and enjoy a better sweet dream
Bluetooth Customizable Music & Upgraded Remote Control - Built-in speakers and prerecorded sound enhance relaxation. You can even connect via Bluetooth to play your own playlists. Music can calm your mind and enjoy the moment. Bluetooth Name: Eye Massager. Renpho new version eye massager switches the mode randomly with remote and touches 2 methods. Note 1: We do not recommend customers use eye mask machines if they have undergone eye operation, retina condition, cataract, glaucoma, etc.
180° Adjustable, Lightweight, Portable Storage Bag - Our electric eye care machine with a storage bag and can be folded into a smaller, so you can take it to the office, airplane, traveling. In addition, the head strap can be easily adjusted in size and suitable for all teenagers and adults. Note 2: If you feel too tight or too loose, pls adjust the headband to find the right size
Ideal Valentine's Day Gifts with Best Customer Service - eye massager with remote will be unique as a gifts for birthday, anniversary, etc. Every Renpho's eye massager uses a well-built package & a good unboxing experience. Renpho is well-known for the highest quality products and the best customer service team
Binding: Health and Beauty
model number: RF-EM001R
Part Number: RF-EM001R
Details: Enjoy the Ultimate Relaxation of Your Eyes
The RENPHO eye massager is ergonomically designed for maximum comfort. Get your eye massager today or make a thoughtful gift to a dear friend or beloved family member!
It's an ideal choice for many people: teenagers who excessively use their mobile phone or tablet causing eye fatigue or myopia, office workers who use their computer every day, ladies who pay attention to exquisite beauty, who have dry eyes, and people who have stress, etc.
One of the greatest things about RENPHO's eye massager is its portable nature and storage. Enjoy a relaxing massage during the journey with our eye massager. Great for traveling, home, office, and spa, rest, sleeping, etc.
NOTE:
NOT suitable for who have undergone eye operation, retina condition, cataract, glaucoma, etc.
Comfortable Temperature
The perfect substitute to a hot towel. Hot towel cannot keep a constant temperature apply to the eyes, but Renpho's eye massager can do it.
The eye massager built-in heating pads provide a comfortable temperature between 104℉-107℉ (40℃-42℃), better for relaxing eye strain, eye puffiness, dry eyes, etc.
Hard and Durable, Easy to Clean
The material of the renpho eye massager is skin-friendly PU (protein leather), and the shell is anti-collision ABS, which is durable and easy to clean.
The simple white style makes the eye mask closer to life
Adopts Remote & Touch Control
Switch the mode randomly and accurately with remote control and touch 2 methods
Operation Button
Power Button: Press it for 3-5 seconds to turn on/off. Short press to change massage mode.
Music Button: Long press to change next track, short press to change volume change +/-.
Intensity Button: Long press to turn Bluetooth on/off, short press to change the massage intensity.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
