OUAI Fine Shampoo - Volumizing Shampoo with Strengthening Keratin, Biotin & Chia Seed Oil for Fine Hair - Delivers Clean, Weightless Body - Paraben, Phthalate & Sulfate Free Hair Care - 10 fl oz
Long Lasting Volume Shampoo - Be fine with being fine. This color safe shampoo breathes life into fine hair, cleans strands and adds bounce and volume. It's the 'pick me up' your hair has been waiting for.
Get The Body You've Always Wanted - Turn your hair volume all the OUAI up with this thickening shampoo that delivers a fuller, more voluminous look. Biotin, hydrolyzed keratin and chia seed oil deliver essential nutrients that help to strengthen, reduce frizz, tame flyaways and add weightless body that lasts.
OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
Made For Effortless Routines - All OUAI hair care products including this sulfate-free shampoo are carefully crafted to cut styling time and nourish your hair health. We put the good stuff in and leave the bad stuff out, without ever sacrificing quality.
Live Life Your OUAI - OUAI offers luxury hair products at affordable prices that are user-friendly — no glam squad needed. Lather a quarter-size amount of our moisturizing shampoo and work into anywhere hair touches the scalp. After rinsing follow up with the OUAI Fine Hair Conditioner for healthy, luscious strands.
Binding: Health and Beauty
model number: 2319838
Part Number: 126
Details: LET’S DO THINGS OUR OUAI. OUAI is a breath of “fresh hair” in the beauty and wellness world. It’s here to help every person get a taste of the good life and give them the confidence to win life their OUAI. Jen Atkin, celebrity stylist, created OUAI to be a community fueled haircare brand. It has developed in a OUAI of Life offering fragrance and body products as well. OUAI FINE SHAMPOO.Like a fine wine, your hair should drink this up every day. Bring bounce, volume and attitude to your locks with the help of keratin, biotin and chia seed oil. Wet hair, lather up and rinse clean. Pair with the OUAI Fine Conditioner for healthy, voluminous hair.EFFORTLESS BEAUTY AT YOUR FINGERTIPS. Life is hard, but looking and feeling good should be easy. Every product is purposefully crafted to help you achieve realistic goals. Get the look you saw on the ‘Gram without the glam squad.
GLOW FROM HEAD TO TOE.The complete lineup of OUAI products include hair care to restore strength and shine, treatments to heal hair from the outside in, styling formulas to achieve effortless looks and all-over body care for extra glow and hydration. OUAI’s line recently expanded to include dreamy perfumes, super chill bath bombs and luxurious body scrubs. Take your self-care days to the next level.
JOIN THE COMMUNITY.OUAI is more than a company; it’s a community. Daily feedback from customers and stylists help OUAI to create the products you will love by asking you what you want instead of telling you what you need.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
