【𝗙𝗦𝗔/𝗛𝗦𝗔 𝗘𝗟𝗜𝗚𝗜𝗕𝗟𝗘 𝗧𝗢𝗜𝗟𝗘𝗧 𝗦𝗔𝗙𝗘𝗧𝗬 𝗥𝗔𝗜𝗟】 This Medhelp Toilet Safety Rail is eligible for FSA and HSA coverage. You can easily purchase it using your FSA (Flexible Spending Account) or HSA (Health Savings Account) funds without incurring any extra fees or taxes. Shop confidently and effortlessly with us!
【ENHANCED SUPPORT & CONFIDENCE】 With our Medhelp toilet rail, you can experience the reassurance of having a reliable companion by your side. This sturdy aid offers not only physical support but also instills a deep sense of confidence in its meticulously engineered design. Our product goes through rigorous lab testing to ensure its durability, capable of supporting up to 350lb. Ideal choice for the elderly, individuals with disabilities, and post-surgery recovery.
【VERSATILE DESIGN FITS ALL TOILETS】 Medhelp toilet safety frame boast an adjustable design that ensures a customized fit for any toilet. Say goodbye to compatibility concerns - our rails are thoughtfully designed to accommodate nearly all toilet types. Our toilet assist rails provide optimal support for individuals of all heights & types. Easily adjust the height from 27" to 34". The upper width of the handles is 21.5" to 25.5" and the width of the legs including rubber feet is 25" to 29".
【SAFETY PADDED GRIP & NON-SLIP FEET】 Medhelp toilet handrails are padded with a soft rubber grip. The rubber handles provide a comfortable and secure hold, preventing any slips or accidents while sitting or standing. Each back leg is equipped with large suction feet, while the front leg features a large, non-slip tip, guaranteeing a safe and stable experience. Furthermore, our Toilet Seat Frame is thoughtfully designed with a built-in toilet paper holder for easy access.
【TOOL-FREE ASSEMBLY & FORDABLE DESIGN】 Experience the convenience of setting up our product seamlessly, as if it were a natural extension of your home, without the need for any tools or professional assistance. Our design prioritizes your convenience, ensuring a hassle-free installation process. With its foldable design, you can take this grab bar for toilet anywhere. Assembling and dismantling these toilet bars for elderly is easy and takes only 2 minutes.
【UNMATCHED CUSTOMER SERVICE】 We firmly believe that every query represents a person in search of a solution, and every message carries a unique story longing to be shared. That's why our commitment to customer service goes beyond simply answering questions. We strive to truly connect with you, comprehend your needs, and ensure that your experience with us is not only satisfying but also comforting the support our product offers.
model number: RG050
Part Number: RG050
Details: Medhelp Stand Alone Toilet Support Rail - Provides support while rising or lowering from the toilet
Medhelp's toilet support frame and commode rail provides users added stability while lowering onto and rising from the toilet. This frame is ideal for anyone with limited mobility, stability issues, or recovering from surgery.
Package List: 1 x Stainless Steel Toilet Safety Rail 2 x E-shape clips
Safety and Durable
Crafed from high-quality stainless steel, this toilet safety rail suppors up to 350lbs of weight. This durability provides users with peace of mind, knowing they can rely on the rail for long-term use.
Soft, Padded Grip
Our toilet support rail features soft, padded grab bars and anti-skid rubber tips. These ensure a secure grip and prevent slips and falls in the bathroom. Compatible with all types of commodes, it's perfect for any bathroom setting.
Foldable, Easy to storage
The foldable design allows for easy storage, saving valuable space when the rail is not in use. With its trigger handle, it can be effortlessly folded or unfolded, making it convenient for transportation when needed.
Choose Medhelp Stand Alone Toilet Support Rail and experience the peace of mind that comes with increased stability and support during daily tasks.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
