GENIANI XL Heating Pad for Back Pain & Cramps Relief, Auto Shut Off, Machine Washable, Heat Pad, Holiday Gifts for All, Gifts for Women, Gifts for Men, Heat Patch (Viridian Green)

Brand: GENIANI

Color: Viridian Green

Features:

• ✅FAST ACTING, INSTANT PAIN RELIEF: The Royal Craft Wood Heating Pad for Back is designed using advanced heating technology to deliver powerful, effective, targeted heat therapy to quickly relieve pain, soreness, and tension in your muscles and body. Our heating pad for period cramps effectively targets deep muscle groups to soothe and comfort. Use this heating pad for neck and shoulders and back so you can get through daily activities without debilitating and distracting aches and pains.
• ✅EXTRA LARGE COVERAGE AREA AND FLEXIBLE MATERIAL: Measuring an impressive 12”x24”, the heating pad for back pain relief easily covers larger areas, offering ultimate comfort. These heating pads are perfect for full body coverage with its large, flexible pad that easily contours to the curves and shape of your body. The heat pad is perfect for wrapping around your leg, spreading across your back, covering your neck and shoulders, and more.
• ✅CUSTOMIZABLE HEAT SETTINGS: To find the best heat intensity to relieve stress and muscle aches, the Geniani Electric Heating Pad offers three easy to use preset heat levels to choose from. Select from low, medium, or high heat settings for your ultimate comfort with our neck and back heating pad. Relax without worry with a built-in automatic shut-off safety feature that ensures protection from overheating, turning the large heating pad off after two consecutive hours of use.
• ✅DRY AND MOIST HEAT THERAPY: Our neck heating pad for neck pain electric offers dual functionality, working as both a dry full body heating pad and a moist heating pad. Use the moist heat heating pad function by spraying the pad with water to dampen before turning on, offering deeper heat penetration for more intense pain or use the pad as is for dry heat. Whatever your discomfort, the heating pad has relief waiting for you!
• ✅THOUGHTFUL, USER-FRIENDLY DESIGN: Proudly designed in the USA, this back heating pad is designed using ultra soft, plush material for ultimate comfort against your sensitive skin. The extra large heating pad is conveniently machine washable for your convenience. Our extra large heating pads for body are made to easily fit to your form, molding to any body shape. Breathable, the plush material offers maximum heat transfer for ultimate relief.
• ✅MENSTRUAL CRAMP RELIEF: This body heating pad alleviates discomfort and pain associated with period cramps. Experience soothing relaxation of tense muscles with our heat pad for pain relief. Gentle, consistent warmth penetrates deeply, offering effective heat therapy specifically designed to help you find comfort and relief during your monthly cycle. This menstrual cramp heating pad is the perfect natural and non-invasive means to manage period related discomfort.
• ✅EASY MAINTENANCE: Super easy to clean, our heating pad for bed is machine washable. Simply unplug and toss right in for a thorough cleansing before next use! You can also spot clean using a damp washcloth with mild detergent. Sanitizing has never been easier! The heating pad auto shut-off ensures your peace of mind after each use. No need to worry about forgetting to unplug!
• ✅THE PERFECT GIFT FOR THOSE YOU LOVE: This electric heating pad for back makes a great gift for everyone in your life. Ideal for Christmas, New Year’s, Valentine’s Day, Mother’s Day, Father’s Day, Birthdays, Anniversary, Weddings, Bridal Shower, Baby Shower, and more! Your mom, dad, sister, brother, aunt, uncle, friend, grandma, grandpa, etc will all love this heating pad for lower back. The warmer pad is both a thoughtful and useful present everyone will be thankful for.
• ✅FSA/HSA ELIGIBLE FOR FINANCIAL EASE: The Geniani FSA heating pad is FSA/HSA approved. Easily use your flex spending account or health savings account to purchase this heating pad for back and neck. This cost effective and budget friendly heating pad with auto shut off is the perfect choice for those looking to improve their pain management routine without impacting their regular finances. Enjoy natural pain relief and financial peace of mind.
• ✅3 YEAR HASSLE FREE WARRANTY: We stand by the quality, durability, & effectiveness of our products. We offer a 3 year warranty & hassle-free returns on your Geniani heating pads for back pain & reassurance in your investment in pain relief solutions. Should you experience any issues with your heating pad, please do not hesitate to reach out to our support team who are more than happy to offer an immediate solution or replacement.

Part Number: NA-H1721B

EAN: 0850030176301

Package Dimensions: 12.2 x 8.0 x 3.0 inches

Website: Kateminimalist.com

Countries We Ship To: US and Canada

Customer Service Email: help@kateminimalist.com

Customer Service Phone: +1-236-622-4527

Company Information: 

Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.

Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Kateminimalist.com Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

Countries: We currently ship within the US and Canada

Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

 Within United States:

• For orders of $89 or less: $4.95
• Free shipping on all orders over $89

 Within Canada:

• Please see below, all prices are in USD

 Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99

For items over 40lbs in weight, please contact us to get shipping cost. 

No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Transit Time: 8-10 business days.

- Delivery Time: Processing Time (1-2 business days) + Transit Time  (8-10 business days) = 9 to 12 Business Days from the date you placed the order

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

- Reliable Courier Services: We ship via UPS and USPS

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

 TRACKING INSTRUCTIONS

 - Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

 - Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

RETURN POLICY

- Returns: Returns are accepted within 30 days of receiving your order.

- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.

- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost. 

- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.

RESTOCKING FEE

- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.

RETURN DELIVERY COSTS

For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.

For more information, please contact us via our Contact Us page or visit our Return & Refund Policy page. 

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.

Contact Information

Customer service: Monday to Friday between 9:00 am to 5:00 pm PST

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com

- Phone: +1-236-622-4527

Company Information: 

Store Name: Kate Minimalist
Website: kateminimalist.com
Company Legal Name: 1133327 B.C. LTD.

Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Window

Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.

Return Instructions

1. Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.

Return Costs

• For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore. 

Specific Return and Refund Conditions

- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.

- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.

- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.

Timelines

- Return Window: Returns must be reported and shipped within 30 days of receiving the product.

- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.

- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.

- Refund Methods: Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

- Custom or personalized items

- Hygiene products (e.g., socks, underwear) unless unopened and unused

Return Address

Send all returns to: 

Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA

 Shipping Method

- Shipping Method (USA): USPS/UPS

- Shipping Method (Canada): Canada Post/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.