cotsoco Neck Massager, Shiatsu Shoulder and Back Massager with Heat, Electric Deep Tissue 3D Kneading Massage Pillow for Shoulder, Leg, Full Body Massage,Relax Gift for Him/Her
✨【3D Deep Tissue Shiatsu Massage】-16 deep-kneading massage rotating nodes relax tense body muscle pain . 3D rotation kneading massage rollers in U-Shaped Ergonomic design pillow perfect to use on neck, back, shoulder, legs calf foot.
✨【Soothing Heat Therapy Overheat Protection】-Our shoulder and neck massager has an optional heating function as well as a 15-minute automatic shut-off function to avoid overuse when falling asleep. Heated to body temperature (113°F / 45°C) with overheat protection, this back massager with heat provides a comfortable deep tissue kneading massage. The heat will remain constant when the temperature reaches (113°F / 45°C).
✨【ELECTRIC BACK MASSAGER】-This electric massager works wonders on the neck and shoulders, but can also be used on the rest of the body. Shoulder massager is well built and really penetrates deep into the muscles giving instant relief to aching muscles. making it an excellent value. It is made from high-quality PU leather.
✨【Enjoy a deep massage anytime, anywhere】-One of the best things about the cotsoco Shiatsu Massager is its portability. It comes in a beautiful leather handbag, making it easy to carry and store. Back massager comes with a home power adapter and a car charger. So you can sit on the sofa, watch TV and enjoy a relaxing (or more intense) shoulder massage, or you can have a heat-sensitive massage in the car or while travelling and enjoy a private massage whenever and wherever you want.
✨【IDEAL GIFT & EASY TO USE】-This shoulder massager has 3 speed strength level,Simply operation through the buttons on the control panel.Great Gift Idea Choice for Who You Loved. Perfect for home, office, car and travel use, it has a AC adapter and a Car adapter.
model number: M861-Pro
Part Number: M861-Pro
Details: Deep Tissue Shiatsu Massage Back Massager: The Ultimate Relaxation Solution Are you looking for the perfect way to unwind after a long day? Look no further than the 3D Deep Tissue Shiatsu Massage Electric Back Massager. This versatile massager is designed to provide deep tissue relief, targeting specific areas such as the neck, shoulders, and back with its shiatsu massage nodes. With added heat functionality, it’s the ideal solution for soothing sore muscles and promoting relaxation. Say Goodbye to Muscle Tension Whether you suffer from shoulder, leg, or full body tension, this electric back massager has got you covered. Its innovative design allows for a customizable massage experience, ensuring that you can target all the right spots with ease. The deep kneading action mimics the hands of a professional masseuse, providing a rejuvenating experience that will leave you feeling refreshed and invigorated. The Perfect Gift for Him/Her Looking for a thoughtful gift for a loved one? This back massager is the perfect choice. Whether it's for your partner, family member, or friend, the gift of relaxation is always appreciated. With its versatile design and soothing heat function, this massager is sure to become a cherished item in anyone’s self-care routine. Why Choose Our Back Massager? Versatile Use: Target specific areas such as the neck, shoulders, and back for a tailored massage experience. Soothing Heat Functionality: The added heat feature promotes muscle relaxation and enhances the overall massage experience. Ideal Gift Choice: Perfect for both him and her, this back massager is a thoughtful present for anyone in need of relaxation. In conclusion, the 3D Deep Tissue Shiatsu Massage Electric Back Massager is the ultimate solution for anyone seeking deep tissue relief and relaxation. Its versatile design, combined with the soothing heat functionality, makes it an essential addition to any wellness routine. Whether you’re treating yourself or surprising a loved one, this back massager is guaranteed to deliver a rejuvenating experience every time.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
