Brand: BeeVines
Color: 001 Pink & Blue
Features:
- 【High-quality & Medical-grade Gel Beads, Stays Cool for Up to 30 Mins】Filled with 1,500 pcs medical-grade gel beads, BeeVines 2 pack eye masks stay cool for 30 mins to satisfy your cold compress needs. Designed with your comfort in mind, our cooling ice eye mask effectively relieves puffy eyes, dry eyes, migraines, headache, dark circles, eye fatigue, allergies, sinuses pain, stress & tension. Our sleep gel eye mask for puffiness is a must-have for men & women recovering from eye surgery.
- 【Reversible Dual-sided Design, Pick Your Fav Side】BeeVines 2 pack sleep cold gel eye masks for puffiness have cool plastic side & super soft fabric side. The plastic side can be colder or warmer than the plush side. Both sides of the cooling ice mask for puffy eyes, sinuses & allergies are carefully stitched so it is leak-proof & durable and fits perfectly your head for comfortable experience during cold compress. The reversible dual-sided design allows you to choose your perferred side.
- 【Hot & Cold Therapy, Super Quick & Easy to Prepare】For cold therapy, just put ice gel mask for puffy eyes & allergies into the reusable storage bag & freeze it for 30 mins to cool it down. BeeVines 2 pack cooling sleep eye masks for puffiness are ideal to be used for cold compress in the morning after wakeup. If suffering from dry eyes, you also can use it for warm compress: just microwave it on Medium-high/High power for around 20 secs and you are ready to enjoy warm compress for eyes.
- 【Adjustable Soft Elastic Strap, Comfortable & Suits Any Head Size】BeeVines reusable gel cooling eye compress for puffiness & allergies features a soft, adjustable elastic head strap that does not move or fall off while you are using it. The elastic strap of this cold sleep eye mask is better than Velcro as it never messes your hair and is durable & comfortable. Our 2 pack ice masks for puffy eyes & sinuses perfectly fit any head shape & size (9.4 in to 17.1 in) and suit both adults & kids.
- 【2 Pcs Gel Eye Compresses Value Pack, More Affordable & Convenient】The package comes with a chic gift box, including 2 pack ice gel masks for puffy eyes & sinuses, an instruction card & 2 reusable bags storing the masks and prolong their lifespan. Coming in 2 pack, BeeVines cooling eye mask for puffiness & allergies is more convenient as if you need to cold compress for longer time, just use the 2nd piece without waiting. BeeVines sleep gel mask, perfect gift for Christmas Day & Birthday!
model number: eye-masks
Part Number: BVS-CGMSK-2-PKBL-New-UK
Details: ice face mask cooling eye mask gel eye mask ice mask cold compress cold eye mask cooling sleep mask ice mask for face eye compress cold face mask ice eye mask cooling eye mask for sleeping cold eye mask for puffy eyes face ice mask eye warm compress sleep mask cooling cooling eye mask for puffy eyes, allergies, sinuses gel face mask cooling mask cold compress for eye eye gel mask eye mask cold ice mask for puffy eyes gel mask gel face mask cold pack eye mask for sleeping cooling gel eye mask cold pack eye cooling mask cold eye compress cooling face masks for women ice eye mask for puffy eyes cool eye mask cooling masks for face cold mask for face gel mask for face cold mask cold face eye mask ice pack face cooling mask ice pack eye mask ice face masks for women cool face mask eye cooling mask for puffiness ice pack face mask eye ice mask gel sleep mask eye cold compress cold compress eye mask eye mask cooling gel mask for eyes cold compress for face ice face mask gel eye mask cooling eye masks cold eye mask ice mask ice mask for face eye mask for puffiness cooling eye mask ice eye mask gel face mask face ice mask cooling eye mask for sleeping cooling eye mask for puffy eyes, allergies, sinuses eye gel mask gel eye mask cold pack ice mask for puffy eyes eye mask for sleeping cooling eye cooling mask eye ice mask gel mask ice eye mask for puffy eyes cold eye mask for puffy eyes gel face mask cold pack gel mask for face ice pack eye mask ice pack face mask cold face eye mask ice pack eye cooling mask for puffiness gel mask for eyes gel eye mask for puffy eyes gel eye mask for sleeping gel eye mask for migraines gel eye mask hot and cold gel eye mask pack gel eye mask bulk gel eye mask reusable gel eye mask pink gel eye mask hot cooling ice face eye mask for reducing puffiness under eye mask cooling dark circles and puffiness cooling mask to get rid of under eye puffiness ice face masks for women ice face mask for men ice face mask for headaches ice face mask gel ice
EAN: 6976311760046
Package Dimensions: 8.6 x 4.3 x 1.7 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: BeeVines
Color: 001 Pink & Blue
Features:
- 【High-quality & Medical-grade Gel Beads, Stays Cool for Up to 30 Mins】Filled with 1,500 pcs medical-grade gel beads, BeeVines 2 pack eye masks stay cool for 30 mins to satisfy your cold compress needs. Designed with your comfort in mind, our cooling ice eye mask effectively relieves puffy eyes, dry eyes, migraines, headache, dark circles, eye fatigue, allergies, sinuses pain, stress & tension. Our sleep gel eye mask for puffiness is a must-have for men & women recovering from eye surgery.
- 【Reversible Dual-sided Design, Pick Your Fav Side】BeeVines 2 pack sleep cold gel eye masks for puffiness have cool plastic side & super soft fabric side. The plastic side can be colder or warmer than the plush side. Both sides of the cooling ice mask for puffy eyes, sinuses & allergies are carefully stitched so it is leak-proof & durable and fits perfectly your head for comfortable experience during cold compress. The reversible dual-sided design allows you to choose your perferred side.
- 【Hot & Cold Therapy, Super Quick & Easy to Prepare】For cold therapy, just put ice gel mask for puffy eyes & allergies into the reusable storage bag & freeze it for 30 mins to cool it down. BeeVines 2 pack cooling sleep eye masks for puffiness are ideal to be used for cold compress in the morning after wakeup. If suffering from dry eyes, you also can use it for warm compress: just microwave it on Medium-high/High power for around 20 secs and you are ready to enjoy warm compress for eyes.
- 【Adjustable Soft Elastic Strap, Comfortable & Suits Any Head Size】BeeVines reusable gel cooling eye compress for puffiness & allergies features a soft, adjustable elastic head strap that does not move or fall off while you are using it. The elastic strap of this cold sleep eye mask is better than Velcro as it never messes your hair and is durable & comfortable. Our 2 pack ice masks for puffy eyes & sinuses perfectly fit any head shape & size (9.4 in to 17.1 in) and suit both adults & kids.
- 【2 Pcs Gel Eye Compresses Value Pack, More Affordable & Convenient】The package comes with a chic gift box, including 2 pack ice gel masks for puffy eyes & sinuses, an instruction card & 2 reusable bags storing the masks and prolong their lifespan. Coming in 2 pack, BeeVines cooling eye mask for puffiness & allergies is more convenient as if you need to cold compress for longer time, just use the 2nd piece without waiting. BeeVines sleep gel mask, perfect gift for Christmas Day & Birthday!
model number: eye-masks
Part Number: BVS-CGMSK-2-PKBL-New-UK
Details: ice face mask cooling eye mask gel eye mask ice mask cold compress cold eye mask cooling sleep mask ice mask for face eye compress cold face mask ice eye mask cooling eye mask for sleeping cold eye mask for puffy eyes face ice mask eye warm compress sleep mask cooling cooling eye mask for puffy eyes, allergies, sinuses gel face mask cooling mask cold compress for eye eye gel mask eye mask cold ice mask for puffy eyes gel mask gel face mask cold pack eye mask for sleeping cooling gel eye mask cold pack eye cooling mask cold eye compress cooling face masks for women ice eye mask for puffy eyes cool eye mask cooling masks for face cold mask for face gel mask for face cold mask cold face eye mask ice pack face cooling mask ice pack eye mask ice face masks for women cool face mask eye cooling mask for puffiness ice pack face mask eye ice mask gel sleep mask eye cold compress cold compress eye mask eye mask cooling gel mask for eyes cold compress for face ice face mask gel eye mask cooling eye masks cold eye mask ice mask ice mask for face eye mask for puffiness cooling eye mask ice eye mask gel face mask face ice mask cooling eye mask for sleeping cooling eye mask for puffy eyes, allergies, sinuses eye gel mask gel eye mask cold pack ice mask for puffy eyes eye mask for sleeping cooling eye cooling mask eye ice mask gel mask ice eye mask for puffy eyes cold eye mask for puffy eyes gel face mask cold pack gel mask for face ice pack eye mask ice pack face mask cold face eye mask ice pack eye cooling mask for puffiness gel mask for eyes gel eye mask for puffy eyes gel eye mask for sleeping gel eye mask for migraines gel eye mask hot and cold gel eye mask pack gel eye mask bulk gel eye mask reusable gel eye mask pink gel eye mask hot cooling ice face eye mask for reducing puffiness under eye mask cooling dark circles and puffiness cooling mask to get rid of under eye puffiness ice face masks for women ice face mask for men ice face mask for headaches ice face mask gel ice
EAN: 6976311760046
Package Dimensions: 8.6 x 4.3 x 1.7 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
